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Aparthotel

Casa Azul Maya

3.0 star property

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Photo gallery for Casa Azul Maya

Double Room | In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
Double Room | In-room safe, desk, blackout curtains, soundproofing
Double Room | In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa, Isla Mujeres, QROO, 77400
  • Place, Parque de los Suenos
    ‪1 min walk‬
  • Place, Garrafon Natural Reef Park
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪92 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, soundproofing

Family Room

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, blackout curtains, soundproofing

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, desk, blackout curtains, soundproofing

Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

View from property
Casa de los Sueños Boutique Hotel
Isla Mujeres
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 532 reviews
The price is CHF 164
includes taxes & fees
10 Jul - 11 Jul
Casa de los Sueños Boutique Hotel

About this property

Casa Azul Maya

Spend the day on Casa Azul Maya's private sand beach or relax by one of the aparthotel's 3 outdoor swimming pools. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with cable channels. A dining area, a coffee/tea maker and in-room massages are among the other amenities available to guests.
Casa Azul Maya offers 7 accommodations with a safe and coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes with microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with cable channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Casa Azul Maya, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools. This comfortable aparthotel has 7 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a living room and a dining area
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Garrafon Natural Reef Park and Parque de los Suenos
Unwind on the private sandy beach, located just 10 metres away. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Casa Azul Maya and enjoy amenities such as a children's pool.

You can enjoy a drink at the pool bar. WiFi is free in public spaces. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.

Property amenities

Beach

  • Sandy private beach nearby
  • Beach towels
  • Free beach club nearby

Pool/Spa

  • 3 outdoor pools
  • In-room massages
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Cot: MXN 500 per day

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 10 for adults and MXN 10 for children
  • A poolside bar
  • Couples/private dining
  • Private picnics

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 500 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • Smart TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near the bay
  • Near the ocean

Things to do

  • Bicycle rentals
  • Children's pool
  • Ecotours nearby
  • Fishing nearby
  • Outdoor pool (guest access) nearby
  • Snorkelling nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Window guards
  • Fire extinguisher

General

  • 7 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Azul Maya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cots (infant beds) are available for MXN 500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 10 for adults and from MXN 10 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Azul Maya Aparthotel Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel Isla Mujeres

Casa Azul Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 103 reviews
Rating 8 - Good. 18 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ali

Liked: Cleanliness, check-in, communication, listing accuracy
Great location! You get a voucher for breakfast at Lorettas which is DELICIOUS and i cannot recommend enough. Beach there is gorgeous and staff is lovely. They let us check in early (yay) which was very accomodating and so kind and polite staff. Clean, comfy beds and great room. Only thing is a little bit overpriced for the room (no balcony or outside space) but besides that so good!!!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Evan

Liked: Cleanliness, property conditions & facilities
The room was nice, clean and quiet. We wished there was an outdoor space where we could have our coffee in the mornings. Kin Ha isn’t included at Casa Azul Maya anymore, which was a very family friendly beach club. The included club now is Loretta’s, which is very nice and the food excellent, though not as family oriented.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property! Had a blast staying here.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, communication
Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Theresa

The place is a gem. Super nice staff.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Casa Azul Maya is a beautiful little hotel located on the south end of Isla. The room was clean and the amenities were perfect. The included breakfast at Kin Ha is a big plus. Check in was so easy! Angel, the receptionist, was so kind and made the experience that much better. We loved our stay here!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Candace

Liked: Cleanliness, room comfort, communication
We really enjoyed our stay. Have been to Isla many times, but this was our first time staying South Island. Our room was comfortable and roomy with many extras. Bonus was having a free breakfast at the affiliated KinHa Beach Club, where you can also spend the day enjoying the loungers and water toys. Several very good restaurants within a short walk. The whole area had a nice vibe and very chill. Highly recommend.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities, communication
Very nice
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!
Stayed 10 nights in Sep 2022
Verified

10/10 Excellent

Bruny

Liked: Property conditions & facilities, communication
I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, communication
Website misleading in stating pool and private beach in property amenities. There is not. There is a pool and beach at public beachclub across street. Liked the quiet location and on bus route.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

mulan

Liked: Cleanliness, amenities, property conditions & facilities, communication
there was party music about 10:30 pm last night nearby. Beside that, everything was good.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Brittanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.
Stayed 7 nights in Aug 2022
Verified

8/10 Good

Sam

Liked: Cleanliness, amenities, communication
Location was great. We walked to Punta Sur, the east coast footpath, and Kin Ha down the street for beach access. Loved the fantastic free breakfast off the menu at Kin Ha each day. Also really enjoyed dinners at Kin Ha. The hotel room was clean and efficient, which was what we were after. It was not luxury, nor a place to hang out beyond sleeping and showering, but we wanted to be out and about all day anyway, so this was what we needed. The front desk staff were very nice and accommodating.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, room comfort, communication

Thumbs up!

Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!
Stayed 10 nights in Sep 2022
Verified

2/10 Terrible

Natasha

Disliked: Room comfort, communication

Terrible service by hotel management and Hotels.co

Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Alma

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
I would only give one star because the front desk lady was super nice. We had two room reservation and both rooms had severe mold. I am extremely allergic and my friends did not sleep through the night. Electricity also went out, but that's normal for that part of the island. There's also a trash dumpster nearby and the stench was pretty strong. They have so much work to do on the building.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Risa

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though
Stayed 8 nights in Jul 2023
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!
Stayed 5 nights in Nov 2022
Verified

8/10 Good

cecilie

Liked: Cleanliness
Bodde 1 natt. Store rene rom. Kjøleskap på rommet. God frokost på et hotell over gaten. Kin ha parc er rett over veien.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann-Katrin

Liked: Cleanliness, room comfort, communication

Sehr schöne Unterkunft

Schöne Unterkunft im ruhiger gelegenen Süden der Insel. Wir hatten ein großes, sauberes Zimmer und waren damit voll zufrieden. Das Frühstück im Beachclub war gut mit hervorragender Aussicht.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nanna

Liked: Cleanliness, room comfort, communication

Skønt sted! Med lækker morgenmad

Dejligt sted, havde dog forventet at hotellet lå ved vandet og der var meget lille vand udsigt pga et stort træ og bygninger. Måske os der ikke havde undersøgt det helt. Receptionen var de alle meget søde, værelset var i rigtig fin stand, dog mere slidt end hvad billederne fortæller. Det var skønt med samarbejdet med en Beach klub på den anden side med lækker morgenmad, der var to steder der kunne vælges morgenmad det andet sted ud til den lækre strand på nord siden af øen, som kræver en taxa eller golfvogn til at komme ud til. Hotellet ligger et stykke væk fra byen så hvis man skal nogen steder er det med taxa eller golfvogn. Vi gik en dag til punta sur rigtig smuk tur langs kysten på den modsatte side af hvad hotellet ligger
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Ilda

Liked: Property conditions & facilities
El valor y las amenidades.
Stayed 2 nights in Jul 2023