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Excellence Riviera Cancun - Adults Only All Inclusive

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Theatre show
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot tub
  • All-inclusive
  • Parking included

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(6 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Free Upgrade To Junior Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(172 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Catch some rays on Excellence Riviera Cancun - Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of Excellence Riviera Cancun - Adults Only All Inclusive's great beach location. During your stay, you're just a quick walk from Puerto Morelos Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 6 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants and 12 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Treat yourself to massages, aromatherapy or facials at MIILE SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Guests have great things to say about the beach and the restaurant
  • Just a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square
  • Airport shuttle service available for a fee
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness centre, a hot tub and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Agave – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Spice – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Chez Isabelle – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Basmati – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Sailing

Snorkelling

Land activities

Cycling

Fitness facilities

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos

Excellence Riviera Cancun Adults Puerto Morelos

Excellence Riviera Cancun Adults

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun Adults All Inclusive

Excellence Riviera Cancun Adu

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1772 out of 2296 reviews
Rating 8 - Good. 309 out of 2296 reviews
Rating 6 - Okay. 141 out of 2296 reviews
Rating 4 - Poor. 34 out of 2296 reviews
Rating 2 - Terrible. 40 out of 2296 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary, langhorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful and relaxing experience. Very clean place everywhere you look. Great food and lots of options that aren’t crowded. Staff is warm and welcoming. The pools, especially the lazy river are large!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, food was great, nice beach!
Stayed 2 nights in Feb 2026

6/10 Okay

Anastasiya

Stayed 4 nights in Feb 2026

8/10 Good

Carole, Independence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort and wonderful staff. Italian restaurant closed most evenings. Comforter waaay too heavy for a bed but mattress was great and room was spotless. Beach needed cleanup and something had died near our back door. Probably an iguana since there were so many around the grounds. Overall, very nice.
Stayed 5 nights in Feb 2026

10/10 Excellent

Dorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Jaylin Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing time staff and food were amazing
Stayed 6 nights in Feb 2026

10/10 Excellent

Nitish

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memorable stay ♥️
Stayed 4 nights in Feb 2026

10/10 Excellent

Taira

Liked: Cleanliness, property conditions & facilities
Great stay, room and grounds were beautiful. Food and drinks were really good. Beach was soft sand and swim able ocean! Short beach walk to town. Felt safe the whole time
Stayed 5 nights in Feb 2026

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, food, and staff!! I definitely recommend booking here. My husband and I would return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at the Excellence Rivera. The staff were very friendly and the service was on point! The food was exquisite! We will definitely go back! Special shout out to David Sarmiento and Beatriz in the coffee shop who went above and beyond to make sure we were having an awesome time!
Stayed 3 nights in Feb 2026

10/10 Excellent

Christopher Michael, Le Roy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The grounds were VERY well maintained. Rooms were great. Restaurants had good food. AMAZING PLACE. Will be going back next year!! Can’t wait
Stayed 6 nights in Feb 2026

8/10 Good

Wanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is beautiful, well appointed. Our room was spacious, clean and full of amenities. All of the food (except poolside) was exceptional quality. My disappointments is that they do not heat their hot tubs, any of them & they allow guests to save pool loungers & pool floats, so unless you get up & rush out of your room to get these, you are out of luck for the day.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jordan Richard

Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at the excellence. We went five years ago and it was even better this time. The resort is absolutely spotless, the food excellent the entertainment great. Couldn’t have asked for a better trip.
Stayed 6 nights in Feb 2026

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica Catherine

Liked: Cleanliness, amenities, property conditions & facilities
the staff was amazing I still give the resort 5 stars because everyone was professional and accommodating! I just experienced one rude waiter at French restaurant one night everyone else was phenomenal
Stayed 4 nights in Feb 2026

10/10 Excellent

kelly

Stayed 3 nights in Feb 2026

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff, restaurants and food were amazing! The main pool bar the water was pretty chilly but other than that we had a great experience!
Stayed 4 nights in Feb 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The resort was beautiful and the grounds were meticulous. A pristine sandy beach. Once you are recognized as a previous customer who tips you get better attention. We were disappointed by the evening entertainment except for the beautiful evening spent listening to Claudia Trevino. We were rushed at the Spice Interactive restaurant but the chef was amazing.
Stayed 7 nights in Feb 2026

10/10 Excellent

Michelino, Parkland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, room and pools were great very relaxing
Stayed 2 nights in Feb 2026

10/10 Excellent

Mike

Stayed 7 nights in Feb 2026

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Food and amenities were top-notch! Staff was courteous and friendly. Great place to get away and enjoy a kid-free experience!
Stayed 7 nights in Feb 2026

10/10 Excellent

Clauden

Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service fantastic, food amazing
Stayed 7 nights in Feb 2026

10/10 Excellent

Michael Theodore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome Resort and Top Notch Service
Pool Side Room
Just a few steps from room to pool
Stayed 5 nights in Feb 2026

10/10 Excellent

Toby B

Liked: Cleanliness, amenities, property conditions & facilities
Great Visit!
Stayed 4 nights in Dec 2025