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Hotel Imperial las Perlas

3.5 star property

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Photo gallery for Hotel Imperial las Perlas

On the beach
Restaurant
Standard Room | Iron/ironing board, bed sheets
Front of property
Standard Double Room | Balcony view

Reviews

6.8 out of 10

Popular amenities

Explore the area

View in a map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪16 min walk‬
  • Place, Langosta Beach
    ‪3 min drive‬
  • Place, Tortuga Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Imperial las Perlas

Beachfront hotel with bars/lounges and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a children's pool and a 24-hour front desk.
Hotel Imperial las Perlas offers 115 air-conditioned accommodations, with free toiletries. 32-inch LED televisions come with cable channels. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Imperial las Perlas. During your stay, you're just a quick walk from Las Perlas Beach. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Tortuga Beach and 9 minutes from Cancun Mall
Some rates at Hotel Imperial las Perlas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Imperial las Perlas offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Hotel Imperial las Perlas also features a terrace and room service (during limited hours). Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Imperial las Perlas has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial las Perlas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 150 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Reviews

Hotel Imperial las Perlas Reviews

6.8

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 287 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 207 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 166 out of 1001 reviews

Reviews

2/10 Terrible

Mayra, Trumbull

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was horrible, the front desk staff very unfriendly.
Stayed 6 nights in Jun 2025

6/10 Okay

Raphael

It older than the picture look and it happen to be sea weed season when i went so acces to the beach was limited. The room are old but clean, the staff are nice but verry limited to speak english. The hotel has zero sound proofing so expect it to be loud in very early till late at night. The dinning option in very limited i would not recomend the all inclusive option. Very good budget hotel perfect to save money so you can invest on going on adventure to explore Mexico
Stayed 6 nights in Jun 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernie

Stayed 9 nights in Jun 2025

4/10 Poor

Tara, Adrian

Stayed 1 night in May 2025

10/10 Excellent

Gurnam, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Good all inclusive brakefast,lunch, dinner .beach view room
Stayed 2 nights in Jun 2025

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Gurnam, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area safe and free buffet service
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 9 nights in Jun 2025

8/10 Good

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An old but decent facility

Great location , nice and professional staff but communication was difficult due to language barrier at registration and check out. Not much of food choices in food for vegetarians or No meat lovers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaro

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were rude with out solutions.
Stayed 6 nights in Jun 2025

4/10 Poor

Keith

Disliked: Cleanliness, property conditions & facilities
⭐☆☆☆☆ Disappointing Experience – Would Not Return I recently stayed at this hotel during my trip to Cancun and, unfortunately, it did not live up to expectations. While the photos looked nice online, the reality was different. The biggest issue was cleanliness — both the food and drinks were not very good. Some items didn’t taste fresh, and I was concerned about the overall hygiene, especially at the buffet and drink stations. Another major letdown was the lack of direct beach access. One of the reasons I booked this place was for the beachfront location, but to my surprise, there was no easy or private way to access the beach from the property. Overall, the hotel left a lot to be desired. With so many great options in Cancun, I’d recommend looking elsewhere for a better experience, especially if cleanliness and beach access are priorities.
Stayed 3 nights in May 2025

10/10 Excellent

ALFRED, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

4/10 Poor

Tara, Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I did not rate it horrible was because the staff that worked there was overall amazing. But I did end up in the hospital over the food, the quality was very bad. I live in Mexico and am not picky, but my entire party of three was sick. Tomatoes had mold, bread was hard and was not changed throughout the day. What was put out is what it put out for that time of day. The other issue we had was, we told the front desk we had to go to the airport at 3/4am for the other person in our party. We are traveling with a toddler that does not sleep well, at 8:15am the cleaning staff pounded on our door, and I said "No thank you" as we just traveled across country and then went to the airport super early. She pounded over and over again, ONLY to ask if we needed our floors clean and what time we were checking out. I brought it to the front desk attention and they said it was a mistake they thought we were checking out that day. However, even if that is the case, checkout was not until noon and the cleaning lady absolutely knew we had a toddler with us and said she saw on the cameras that we did not get back until 5am. I just don't understand how you can charge so much for a resort for a night to be treated the way we were. The rooms were clean, beach in front is not very swimable, but the small private pool we had Infront was clean and an amazing part of it. If you visit absolutely do not eat here.
Stayed 1 night in May 2025

10/10 Excellent

Berly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

William T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time during my stay and all the staff were very friendly and helpful. Would recommend to other people plus reasonable rates
Stayed 5 nights in May 2025

2/10 Terrible

Tami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay there again
Stayed 2 nights in May 2025

2/10 Terrible

Vladislav

Business traveller
Disliked: Amenities, property conditions & facilities
NR
Stayed 11 nights in May 2025

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, staff & service
Es un hotel que cumple on lo nesesario para sopesarse no es lujo es económico pero es confortable lo único q es muy lento el Wi-FI y en mi casa que estuve por causa laboral si es algo que nesecito mucho
Stayed 1 night in May 2025

8/10 Good

Beverly Jingco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ok but could be better.

The property has potential and is cozy yet with spacious room....it just looks like it hasn't been updated in 40 years. They should add in the advert that there is no lift to the property and answer questions on the platform in a timely manner. I would have meant I could choose another hotel if I so wished. The beach area of the hotel was in front of the port so busy at time and only a thin strip of sand. Food was always cold and drinks very sugary. The restaurant staff were polite as expected.
Stayed 4 nights in Apr 2025

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities
The bar and resturant staff were pleasant and attentive to all guest. The security staff is all about passing on no smoking property however I've never seen so many cigarette butts on the ground. The beach areas are riddled with trash, broken glass and rusted metal shrapnal. I do not recomend getting into the water at the public beach next door either. The room wasnt what type I booked and paid $47.00 for a single king. I was placed in an adjoining 2Queen room with a broken lock on the adjoining door. Didnt really bother me much till night 2 and the exstreamly loud occupants of that room were slamming and banging on that door. I went to request to be moved and there was no front desk staff at this hour so I confronted the unit next to me and things settled down. I did find it odd that my unit door was the only one without a peep hole in my front door. Although this unit was not ideal I did enjoy the view center room pool view, ocean view, sunrise. I was not upset about that so I made due and didnt try a 2nd time to move rooms. My shower had hot water and you could see it spraying out however you had no water hitting your body. It was wierd. Black handprints all over the walls and doors. 1queen bed had dirty linens and smelled of someones perfume.2nd queen appeared to be clean and turned. Motel 6 in cancun so my expectation was low. Overal I enjoyed my time in the area. Would not recomend this property to families. Solo travel sure. 4 out of 10
Stayed 4 nights in Apr 2025

8/10 Good

Myrna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Norman Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, always affordable, peaceful, safe
Stayed 7 nights in Apr 2025

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 9 nights in Apr 2025