Haven Riviera Cancun - All Inclusive - Adults Only

5.0 star property
VIP Access

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Coffee shop
Couples treatment room(s), sauna, hot tub, steam room
Exterior
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Moon Palace Golf Club
    ‪7 min drive‬
  • Xoximilco
    ‪9 min drive‬
  • Riviera Cancun Golf Resort
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(328 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.2 out of 10
Very good
(10 reviews)
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 68 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(13 reviews)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(43 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 68 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • 228 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • 168 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)
  • 63 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 68 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Garden View

9.2 out of 10
Wonderful
(44 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(57 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 69 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.6 out of 10
Exceptional
(32 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(34 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(78 reviews)
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(61 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(30 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.6 out of 10
Exceptional
(17 reviews)
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the free breakfast at Haven Riviera Cancun - All Inclusive - Adults Only. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine with garden views at Tahani, one of the property's 7 restaurants and 8 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Treat yourself to aromatherapy, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and basketball
  • Guests love the restaurant and breakfast
  • 4.1 mi (6.6 km) from Xoximilco and 12.9 mi (20.8 km) from Delfines Beach
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Tahani – Overlooking the pool and garden, this theme restaurant specialises in local and international cuisine and only serves breakfast.
Agua Bendita – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Olios – Overlooking the ocean and pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Vora Mar – Overlooking the ocean, this theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Satsu – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3466 out of 4733 reviews
Rating 8 - Good. 814 out of 4733 reviews
Rating 6 - Okay. 263 out of 4733 reviews
Rating 4 - Poor. 92 out of 4733 reviews
Rating 2 - Terrible. 98 out of 4733 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! The resort was beyond clean and well take. Care of and staff took care of us in the best way. The activities were fun and the restaurants offered great food.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My group of 7 had a really great time at Haven. I cannot wait to return.
Stayed 7 nights in Apr 2025

10/10 Excellent

Annastasia

Stayed 4 nights in Jun 2025

10/10 Excellent

Taylor

Stayed 4 nights in May 2025

8/10 Good

Vicky Harvey

Absolutely LOVED the round pool and the service that was provided as we
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We go to Mexico every year. This was the best resort we have ever stayed at. Everyone was so nice. Excellent service. The food was very good. We will definitely be staying here again.
Stayed 7 nights in Jun 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just ok. Nothing that was wow, this is amazing. Limited dining options for the size of the resort. Drinks were subpar. Everything just meh ok.
Stayed 7 nights in Jun 2025

10/10 Excellent

Reaz

Stayed 4 nights in May 2025

2/10 Terrible

Cecille

Stayed 4 nights in Jun 2025

10/10 Excellent

William Grant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 7 nights in Jun 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly & helpful. The rooms were beautiful, spacious & comfy! This hotel was a lot smaller than other hotels in Cancun. If you are looking for a quiet getaway, this is the place! If you are looking for a party vibe, this may not be the one for you. Food at restaurants & buffets was very mediocre. Overall 4/5 Stars.
Stayed 3 nights in May 2025

8/10 Good

Alyson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was beautiful
Stayed 4 nights in Jun 2025

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the friendliness
Stayed 4 nights in Jun 2025

8/10 Good

Errol

Stayed 4 nights in Jun 2025

8/10 Good

Ricardo

Stayed 6 nights in Jun 2025

4/10 Poor

Lissett

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The beaches are overrun and unwalkcablesmells from seaweed was
Stayed 6 nights in Jun 2025

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing, the staff were extremely friendly, but the food was terrible. I only enjoyed the Asian restaurant and the Mexican Steak House.
Stayed 4 nights in Jun 2025

10/10 Excellent

Courtney, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our trip was amazing! Gabriel took great care of us and Maria in the serenity lounge was fantastic! Lots of dining and pool options, good food, great service from all the staff. The hydrotherapy was a superb bonus with our stay and we chose to add on the scalp and neck massages, Richi in the spa made it a very relaxing experience. Nightly shows and entertainment were also always fun
Stayed 5 nights in Jun 2025

10/10 Excellent

Diane E.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We celebrated our wedding anniversary and they were extra accommodating to us. We got an upgraded room, with Champaign decorated table. They also reserved dinner/show with a special table set up for us. All the staff was extremely courteous and the resort was beautifully taken care of. We enjoy our stay and will consider returning..
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah Rose

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My sister and I spent 4 nights at the Haven Riviera and had a wonderful time. The property is beautifully maintained and clean. It is a large property but not too large where it makes it inconvenient to get to all the amenities. The service was excellent from the restaurant staff to the housekeeping. A special shoutout to our butler, Paco who went above and beyond to make sure we had everything we needed and took the time to check on us daily during our stay. He really helped us make the most out of our vacation and was so fun to work with! Pros: Great service, clean and spacious rooms, beautifully maintained grounds, beautiful pools with lots of seating and large towels provided, comfy beds, lots of bars and restaurants, nightly entertainment. Cons: The seaweed was horrible. We could not swim in the ocean or really even go on the beach. Not to mention the smell was horrible. This however was NOT the resorts fault. They were out daily trying to keep it under control but it was definitely a huge downfall to our vacation. Now that I know that there is a seaweed season I would definitely avoid visiting this area during this time of the year in the future. The food was a bit disappointing. Though there was plenty of options none of the restaurants really impressed us.
Stayed 4 nights in Jun 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time here and will be back! Beach - it's seaweed season but that didn't stop us from a walk and mainly enjoying the pools every day. Transport - Amstar was reliable for airport transfer and excursions. Food - I think our favorite restaurant was Satsu. Least favorite was definitely Olios but not sure if we just ordered the wrong things or if it was an off day? If you do book the romantic dinner it is at the Italian restaurant and we were served small portions of steak as main course so a bit disappointed, ordered pasta afterwards which was better lol. Drinks - All the bar staff were great. If you are drinkers then you should order a double (responsibly). They have many flavors of mimosas as well. Room - Our room was just amazing. The swim out room is 100% worth the splurge and we used it daily, also made friends with the neighbors. Resort - clean, humid as expected. We bought massages and got champagne provided due to romantic room! Caution - Yes the staff will ask about food allergies, but whenever you order food you still have to verify that it does not have your allergy in it because it does not seem to be communicated to anyone else, especially dessert. I didn't have any issues with my multple severe food allergies but it was just more of an annoyance. It seems like they ask just to ask. Mainly had issues at the buffet, but if the staff cannot answer your question due to language barrier they will get someone else to help you so that you are safe.
Stayed 4 nights in Jun 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is nice but wouldn’t classify it as 5 stars. The rooms are decent, staff is very nice but food is average at best.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lexus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing experience ever! Everything worked out perfectly! We got the perfect room with a swim out and it was great. The food was also fantastic! We had the Mexican grill and the Italian restaurant and it was so good! The staff were also great!
Stayed 3 nights in Jun 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and well maintained. Very secluded and not a lot to do. $45 cab ride to the market. Entertainment was lacking. Drinks were subpar. Staff was amazing and always willling to help. Had to have reservations for dinner. Food was 6/10 at best.
Stayed 6 nights in Jun 2025