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Hoteles Berny

3.0 star property

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Photo gallery for Hoteles Berny

Outdoor pool
Terrace/patio
Check-in/check-out kiosk
Standard Room King Bed | Minibar
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
SM 1, MZA 4, Lt. 1, C. Abasolo & Juarez, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, North Beach
    ‪3 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View | Minibar

Standard Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room King Bed

Standard Room King Bed | Minibar

Standard Room King Bed

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hoteles Berny

This hotel features a full-service spa, an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and spa services.
Hoteles Berny offers 40 air-conditioned accommodations with minibars and a ceiling fan. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they enjoy the overall property condition at Hoteles Berny. During your stay, you're just a quick walk from North Beach. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from North Beach and 4 minutes on foot from Isla Mujeres Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
Hoteles Berny offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Hoteles Berny.

Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

Guests are served a free full breakfast daily from 8 AM to 11 AM.
Hoteles Berny has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 3 floors
  • Built in 1979
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hoteles Berny Hotel Isla Mujeres
Hoteles Berny Hotel
Hoteles Berny Isla Mujeres
Hoteles Berny Hotel
Hoteles Berny Isla Mujeres
Hoteles Berny Hotel Isla Mujeres

Hoteles Berny Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 53 out of 123 reviews
Rating 8 - Good. 40 out of 123 reviews
Rating 6 - Okay. 11 out of 123 reviews
Rating 4 - Poor. 14 out of 123 reviews
Rating 2 - Terrible. 5 out of 123 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Tara, Culver

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older place, but great customer service. Nice breakfast included. Great for the Price.
Stayed 3 nights in Mar 2023

8/10 Good

Sandra

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 21 nights in Feb 2023

4/10 Poor

Michele

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were wonderful. The room was terrible. The beds belong in the garbage they were so uncomfortable. The fridge froze everything. The breakfast was wonderful the staff that worked in kitchen were wonderful
Stayed 14 nights in Jan 2023

6/10 Okay

Ellen

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was reasonably priced and in a convenient location
Stayed 8 nights in Feb 2023

8/10 Good

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent location. Just off the main strip so the noise doesn't bother you but so close (like 2 mins walk MAX) that it feels safe coming home anytime. Travelling alone as a woman this was super important. The room was clean and had a cute balcony that looked onto the street. There was someone at the desk 24 hours a day and it felt safe. The breakfast wasn't really my favourite but the service was nice. It definitely looks a bit older than in the pictures. The air conditioning worked really well. The fridge in the room was a really nice bonus and they stocked it with water, beer and juices all for free. It fit exactly what I needed which was somewhere comfortable to sleep for the night.
Stayed 3 nights in Jan 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Heather

Stayed 4 nights in Feb 2023

10/10 Excellent

Trina Anne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly! Clean.
Stayed 5 nights in Jan 2023

8/10 Good

Chintan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff and good breakfast.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Dore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2022

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El staff super amable y la habitación muy limpia y cómoda. El único detalle importante es que el aire acondicionado olía mal, tuvimos que apagarlo y dormir con ventilador, afortunadamente solo nos quedamos una noche, sin duda los quedaremos de nuevo, pero antes de aceptar la habitación revisaremos bien el a/c , ya que al aceptar la habitación no puedes pedir cambio.
Stayed 1 night in Mar 2022

8/10 Good

Anita

Travelled with family
Liked: Staff & service

Hotel Berny

The hotel was nice. It met our needs for simplicity. The added breakfast was great, Steve our host was pleasant and friendly to visit with.
Stayed 7 nights in Mar 2022

10/10 Excellent

Chasca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant in town experience

Very nice budget hotel experience. Brought two kids and everything was smooth and comfortable
Stayed 3 nights in Feb 2022

10/10 Excellent

lisa m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Cold a/c. Free breakfast.
Stayed 5 nights in Feb 2022

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 7 nights in Feb 2022

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! I stayed here my first time to Isla and it was perfect! Clean rooms, free Wi-Fi(but stay on floor 1-2 for best signal), breakfast(eggs, fruit, toast, cereal) included from 8-11am, AC(if you want it), TV in room, safe, mini-fridge, balcony(not all rooms) and very friendly staff. I also liked that they provided a few waters daily for whatever you need, very nice touch. Just a few blocks away from the ferry terminal, minutes from Hildago street and a quick walk to north beach. Would definitely stay here again and will be coming back.
Stayed 10 nights in Jan 2022

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service
Friendly staff great location
Stayed 14 nights in Jan 2022

8/10 Good

Grant and Ramona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good, one block from downtown, 5-6 minute walk to the beach. The beds are firm, the pool is cold but refreshing, staff are the best, breakfast is great, the wifi sucks unless you are on the main floor, we started out on the 3rd floor and then moved to the main floor because of this. Over all it’s not a 5 star but is a decent place for a fair price.
Stayed 22 nights in Jan 2022

2/10 Terrible

maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
They did not have our reservation in there system when we arrived. They put us in a room with 1 tinny window and no light on the main floor, even though paid for top floor with balcony. The room was dirty, had not been dusted in at least 3 weeks. The cook was great for breakfast and staff friendly but coffee was horrible.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it's just blocks from everything.....the beach, the shops, the restaurants, the grocery store etc. Its the only place I stay every time I visit.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The light in the bathroom was so dim you could hardly see. The shower leaked out onto the bathroom floor. Drapes in room were sagging. Maid didn’t clean very well. The bar was closed. Different breakfast than advertised. Area around pool needs to be cleaned. The whole place needs to be updated. Would not recommend
Stayed 14 nights in Feb 2021