Hyatt Ziva Cancun All Inclusive

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Ocean View Double | Premium bedding, free minibar, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pool

Explore the area

Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Gaviota Azul Beach
‪2 min walk‬
Cancun Convention Center
‪8 min walk‬
Hotel Zone Beaches
‪9 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪33 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Club Ocean Front King

Excellent

43 sq m
Ocean view
Sleeps 3
1 King Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean View Double

Excellent

45 sq m
Ocean view
Sleeps 4
2 Double Beds

Resort View King (with Sofa Bed)

Wonderful

45 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Turquoize Ocean Front Master Double

Exceptional

65 sq m
Ocean view
Sleeps 4
2 Double Beds

Ocean View King (with Sofa Bed)

Wonderful

45 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean Front Corner Suite

Exceptional

101 sq m
Ocean view
Sleeps 4
1 King Bed

Turquoize Ocean Front Master King

Exceptional

65 sq m
Ocean view
Sleeps 3
1 King Bed

Swim Up King (with Sofa Bed)

Exceptional

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Swim Up Double

Exceptional

45 sq m
Sleeps 4
2 Double Beds

Turquoize Sky Ocean Front Master King

Wonderful

65 sq m
Ocean view
Sleeps 3
1 King Bed

Turquoize Sky Ocean Front Master Double

Very good

65 sq m
Ocean view
Sleeps 4
2 Double Beds

Dolphin View Master King (with Sofa Bed)

Good

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Resort View Double

Exceptional

45 sq m
Resort view
Sleeps 4
2 Double Beds

Ocean Front Pyramid Suite (with Sofa Bed)

122 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Ocean Front King (with Sofa Bed)

Wonderful

45 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean Front Double

Exceptional

45 sq m
Ocean view
Sleeps 4
2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

Exceptional

65 sq m
Ocean view
Sleeps 3
1 King Bed

Dolphin View Master Double

Very good

56 sq m
Sleeps 5
2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

Exceptional

65 sq m
Sleeps 4
2 Double Beds

Club Ocean Front Double

Exceptional

43 sq m
Ocean view
Sleeps 4
2 Double Beds

Similar properties

Pool
Breakfast included
All-inclusive
Spa

for 1 room

includes taxes & fees

28 Jul - 29 Jul

On private beach
Pool
Hot tub
All-inclusive

for 1 room

includes taxes & fees

28 Jul - 29 Jul

About this property

Hyatt Ziva Cancun All Inclusive

Luxury property on the beach, with 3 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.

Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Hyatt Ziva Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.

Free Wi-Fi in some public areas
Free valet parking and self-parking
Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants and 8 bars/lounges
Take a swim in the 3 outdoor pools
Treat yourself to body treatments, massages or manicures and pedicures at the spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
Guests have great things to say about the beach and the helpful staff
Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach
Local-area shuttle service available for a fee

Hyatt Ziva Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hyatt Ziva Cancun All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Ziva Cancun All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Moongate – This restaurant specialises in Asian cuisine and only serves dinner.

La Bastille – This restaurant specialises in French cuisine and only serves dinner. Open daily.

El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Tradewinds – This steakhouse serves breakfast, lunch and dinner. Open daily.

Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

Entertainment

On-site entertainment and activities

On-site live performances

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

8 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

El Mercado
La Bastille
Lorenzo's
Moongate
Tradewinds

Things to do

24-hour gym
3 outdoor pools
Basketball
Children's pool
Free children's club
Full-service spa
Outdoor tennis court
Playground
Snorkelling
Steam room

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra bed
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

Business centre
Meeting room

Outdoors

Garden
On the beach
Pool loungers
Rooftop terrace

Full-service spa

19 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

3 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local artist showcase
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Free rollaway/extra bed
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

LED TV with cable channels

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun

Hyatt Ziva Cancun All Inclusive All-inclusive property

Hyatt Ziva

Hyatt Ziva Cancun

Hyatt Ziva Cancun All Inclusive Cancun

Hyatt Ziva Cancun All Inclusive All-inclusive property

Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Hyatt Ziva Cancun All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Matthew

Travelled with family

11 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful resort

Stayed 5 nights in Apr 2025

10/10 Excellent

Mimi H.

Travelled with group

11 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our butlers Natasha & Miguel were fantasic & great! They gave us such a great memorable times while we stayed in Hyatt Ziva and we always wanted to come back to have them as our butler again!! I will let my friends to ask for Natasha & Miguel for their butler for the future trip. Thank you so much for their service and never forget the times we had in Hyatt Ziva.

Stayed 4 nights in Apr 2025

10/10 Excellent

Chihiro

10 Apr 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

TAKASHI

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely flawless and outstanding. Everything was perfect.

Stayed 2 nights in Apr 2025

8/10 Good

min, Suwanee

9 Apr 2025

Liked: Cleanliness, property conditions & facilities

I rented a cabana for $169, but I was very disappointed with the experience. Before purchasing, I highly recommend checking the official website for the price list and details of what’s included. Don’t just buy whatever the staff tries to sell you without verifying. According to the website, the cabana rental should include premium bottled water and champagne, but we didn’t receive either of those. If I’m paying $169, I expect to receive everything that’s promised. It felt like they just charged us without giving the full experience. Double check before you pay!

Stayed 3 nights in Apr 2025

6/10 Okay

Kuk, Suwanee

Travelled with family

9 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Linda

Travelled with family

9 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

We LOVED the Hyatt Ziva. I'm so glad I splurged for this classy hotel. I did a lot of research about food, best beaches to avoid sargassum, etc. First of all, the property is breathtaking, especially your first view walking into the lobby. So much blue water everywhere! The service is top notch; shout out to Eduardo, Sofia, Oscar, and Alex at the gym who made my birthday special, Amisaely, Juan at Tradewinds restaurant as well. We felt like VIPs the entire time. The food was great. I am not a big all inclusive fan because I get tired of the same choices but there were lots of options. We didn't get to try Le Bastille because we had kids with us, but liked the buffet for breakfast - amazing fruit and mexican food, crepes, mimosa, etc. and the coffee shop was super convenient and turned out excellent drinks. I was surprised how there was never a wait. Lorenzo's was our favorite for dinner. We took advantage of activities like Aqua Combat and bingo and just really leaned into the whole vibe. It was fun. Our teens just enjoyed hanging out with us at the pool, and relaxing in our personal hammock with view of the ocean (swim up room). We were able to get chair at the pool pretty easily in the late morning. The umbrellas were down on the 2 windy days but we just went to the beach where they have lots of shade from palapas over the loungers. Beach and pool so close- perfect layout! Drinks a little sweet so we stuck with beer, prosecco, and tequila on the rocks/soda

Stayed 4 nights in Mar 2025

10/10 Excellent

Deniada

Travelled with family

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the stunning views and excellent service.

Stayed 6 nights in Apr 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we had a amazing time .. from the amazing food to the great shows in the evening . Hyatt Ziva has everything you need for families .

Stayed 5 nights in Mar 2025

10/10 Excellent

Vincent

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding resort, not a

Stayed 3 nights in Apr 2025

10/10 Excellent

Erika

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2025

8/10 Good

Esmeralda, Cypress

Travelled with partner, Travelled with group

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property but wished the rooms were alot cooler. Another swimup bar would be great.

Stayed 2 nights in Apr 2025

8/10 Good

Lauren

Travelled with family

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay, I especially love that there is a pool next to the ocean with crashing waves, and other on the opposite side with calm waters. The food was very good, my kids loved the buffet, though the hours are later than we were accustomed to (doesn’t open for lunch till 12:30 and 6:30 for dinner) My kids wished there where teen events, unfortunately they only have an arcade center they say is a teen room; but it’s empty as teens aren’t going to stay and wait for others - they really should make teen activities on the app schedule with get to know you games or crafts so they can break the ice for friendships, even if pretending their parents made them go. An assigned meet up time and specific events would be wonderful. If you want to get shaded chairs on the main pool go out in the morning, keep your towel from the day before as the towels aren’t out until the chairs are already filling up for the good locations. The main pool does have activities in the afternoon that the kids enjoyed, we just didn’t know about them until the last day.

Stayed 2 nights in Mar 2025

8/10 Good

inuk

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

facilities or programs for children as young as 10

Everything in general was a very good accommodation. I was able to rest a lot by staying for five days. I kind of wish I had a place to play in the evening for a kid who was only about 11 years old. There were a lot of programs for kids under 10 years old, but there seems to be a lack of programs or some kind of ride for a little over 10 years old.

Stayed 4 nights in Mar 2025

2/10 Terrible

Barbara M Villa

2 Apr 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Hyungjun

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 2 nights in Mar 2025

10/10 Excellent

Trang

30 Mar 2025

10/10 Excellent

Kyou Hee

Travelled with family

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

3rd time visit. I had forgotten how amazing this resort was, now I realized nothing comparable.

Stayed 2 nights in Mar 2025

10/10 Excellent

Beth

Travelled with family

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful property and extremely friendly staff!

Stayed 6 nights in Mar 2025

2/10 Terrible

Douglas

Travelled with family

28 Mar 2025

Disliked: Staff & service

Beware of Aggressive Sales Tactics I recently stayed at the Hyatt Ziva and had a very disappointing experience that I feel compelled to share. Upon arrival, while checking in, I was approached by a staff member (Iliana) who engaged in friendly conversation. However, this quickly turned into an aggressive sales pitch for Playa Collection. I was offered massages and cabanas, which I accepted, thinking it was a nice addition to my stay. Little did I know that accepting these offers meant I was signing up for a lengthy and uncomfortable sales meeting with multiple representatives trying to sell me an expensive membership. This meeting lasted over two and a half hours, completely ruining my day and taking away from my vacation. To make matters worse, I was pressured into paying cash, which left me with no proof of payment and no ability to dispute the charges on my credit card. I ended up losing $150 on services that I didn’t even enjoy because the experience was so overwhelming. Additionally, I was disturbed to see dolphins in poor condition, which raised ethical concerns about their treatment. I would strongly advise anyone considering this hotel to be cautious. Do not engage with anyone other than the front desk staff, and be wary of any offers that seem too good to be true. Overall, this experience left a sour taste in my mouth, and I hope my review helps others avoid the same pitfalls.

Stayed 3 nights in Mar 2025

10/10 Excellent

Lawrence

27 Mar 2025

Stayed 5 nights in Mar 2025

8/10 Good

Onkar Singh

Travelled with family

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Keiji

Travelled with family

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff well trained and very kind, full of hospitality.

Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

25 Mar 2025

Stayed 5 nights in Mar 2025

2/10 Terrible

GuangRong

25 Mar 2025

Stayed 4 nights in Mar 2025

Hyatt Ziva Cancun All Inclusive

Choose dates to view prices

Photo gallery for Hyatt Ziva Cancun All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Club Ocean Front King

Club Ocean Front King

View all photos for Ocean View Double

Ocean View Double

View all photos for Resort View King (with Sofa Bed)

Resort View King (with Sofa Bed)

View all photos for Turquoize Ocean Front Master Double

Turquoize Ocean Front Master Double

View all photos for Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed)

View all photos for Club Ocean Front Corner Suite

Club Ocean Front Corner Suite

View all photos for Turquoize Ocean Front Master King

Turquoize Ocean Front Master King

View all photos for Swim Up King (with Sofa Bed)

Swim Up King (with Sofa Bed)

View all photos for Swim Up Double

Swim Up Double

View all photos for Turquoize Sky Ocean Front Master King

Turquoize Sky Ocean Front Master King

View all photos for Turquoize Sky Ocean Front Master Double

Turquoize Sky Ocean Front Master Double

View all photos for Dolphin View Master King (with Sofa Bed)

Dolphin View Master King (with Sofa Bed)

View all photos for Resort View Double

Resort View Double

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

Ocean Front Pyramid Suite (with Sofa Bed)

View all photos for Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed)

View all photos for Ocean Front Double

Ocean Front Double

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Turquoize Sky Swim Up Ocean Front Master King

View all photos for Dolphin View Master Double

Dolphin View Master Double

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Turquoize Sky Swim Up Ocean Front Master Double

View all photos for Club Ocean Front Double

Club Ocean Front Double

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About this property

Hyatt Ziva Cancun All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in