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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Garden
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

8.0 out of 10
Very good
(289 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Terrace

7.8 out of 10
Good
(61 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(60 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Front of property
Emporio Cancun Optional All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.0 out of 5, Very good, 2,217 reviews
The price is CHF 203
includes taxes & fees
21 Jan - 22 Jan
Emporio Cancun Optional All Inclusive

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Tortugas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy seafood at La Claraboya, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, body treatments or facials at Zenserenz
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
La Claraboya – This restaurant specialises in seafood. Reservations are required.
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
Albatros – This buffet restaurant specialises in international cuisine. Open daily.
Late-night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1159 out of 2596 reviews
Rating 8 - Good. 672 out of 2596 reviews
Rating 6 - Okay. 395 out of 2596 reviews
Rating 4 - Poor. 174 out of 2596 reviews
Rating 2 - Terrible. 196 out of 2596 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leticia, HUNTINGTON PARK

Travelled with family
Liked: Cleanliness, amenities
Everything was great except for ac in the room. Room was a but stuffy and hot.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Occidental several times and I love it and it continues to improve
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Dalila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff was great… shout out to the bartenders on the evening and waitress staff at Buffett restaurant…
Stayed 4 nights in Sep 2025

10/10 Excellent

Rayne

Stayed 4 nights in Oct 2025

6/10 Okay

Lorie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay at this budget friendly resort. Rooms are a bit outdated and could use a remodel, but they were clean and had everything we needed. Food at the buffet was just okay. They do have a few “specialty” restaurants but they were only slightly better than the buffet. It’s mentioned on their site that you are required to make reservations for the specialty restaurants, which was fine. It was disappointing to learn that you were limited on the number of reservations you could make based on your length of stay. We stayed 4 nights and were only allowed 2 nights at the specialty restaurants. That limitation wasn’t mentioned anywhere. I would have preferred to make a reservation for each night over dining at the buffet. The pool was nice and we never felt it was too crowded. We were disappointed in the beach area, though. It’s very small and felt more like a small lagoon. Boats pass by often and the smell of the exhaust from their motors can get quite strong. If you’re looking to spend more time at the beach, choose a resort in a different location. Staff was very friendly. No complaints there. Drinks are what you’d expect at an all inclusive. Not top shelf or anything, but they do the trick. For a budget friendly option, it was great. Next time, I think we’ll increase our budget and opt for something a little nicer in an area with a nicer beach. Don’t let them sucker you into visiting their sister resort! It’s a presentation for the vacation club!Waste of time!
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria C Gomez de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but the floor was sandy, bathroom sink slow drain/clogged, housekeeper was provided every day, never has to ask for nothing, staff very friendly in the entire facility, even in the pool they offered drinks and towels, staff is amazing My room has a ocean and pool view, was a beautiful view day and night, I really enjoyed, I went for vacation with my sister. Don't waist time with vendors trying to sell memberships for Occidental Vacation Club, I lost more of half of my precious day. And did not get what they promised
Room view
Claraboya (Mariscos) restaurant
Stayed 3 nights in Oct 2025

10/10 Excellent

JENNIFER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort!
Stayed 3 nights in Jun 2025

8/10 Good

Yodanna

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Leonides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was great! Accommodating was excellent!
Stayed 5 nights in Aug 2025

8/10 Good

Rafael, Las Vegas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. The buffet was delicious. Make reservations for the other restaurants and be punctual. Had different types of entertainment. Staff was attentive and a great experience overall.
Stayed 3 nights in Oct 2025

10/10 Excellent

ANNE LOUISE OROPEZA, Angleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

SONIA

Amazing
Stayed 6 nights in Sep 2025

10/10 Excellent

Kenya

Travelled with group
Liked: Staff & service
Everything was fine, a good place for just a couple of days
Stayed 1 night in Sep 2025

2/10 Terrible

Fernando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very small hotel with few options for restaurants. Very expensive compared to the big hotels
Stayed 8 nights in Sep 2025

6/10 Okay

SINTRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The hotel itself is okay. The choices of food in the buffet were very poor. Claraboya restaurant was a true fine dining experience. The food was delicious and the staff excellent.
Stayed 4 nights in Sep 2025

8/10 Good

Eduardo

Liked: Cleanliness
A little messy, staff was a little rude at times
Stayed 4 nights in Sep 2025

10/10 Excellent

Araceli Delia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience with the hotel was very good and excellent service.,
Stayed 3 nights in Sep 2025

10/10 Excellent

Beverly Edis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Sep 2025

8/10 Good

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything and fast service
Stayed 5 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 8 nights in Sep 2025

8/10 Good

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small beach right beside a busy marina. Rooms were cleaned daily and beverage cart restocked in room fridge daily. The staff were wonderful and the grounds were kept tidy and clean. We did not use the spa. We very much enjoyed this quiet family friendly resort. My husband and I differ on the food. He very much enjoyed the seafood restaurant and dinner buffet. We didn’t really enjoy the Mexican restaurant and we did not try the Italian restaurant. One meal we agreed on was the breakfast buffet. It was delicious every time. The wait staff was excellent during the breakfast buffet. Two bars on site in lobby/pool area; the other on the beach. We would recommend this resort to others but would kikely.
Stayed 7 nights in Sep 2025

6/10 Okay

Michael, Rockton

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Henry Obdulio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have ocean view
Stayed 5 nights in Sep 2025