See all properties

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Property class: 4.5

Choose dates to view prices

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property video
Premium bedding, free minibar items, in-room safe, desk
Café
Premium bedding, free minibar items, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪8 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • Lagoon view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 303 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.0 out of 10
Wonderful
(9 reviews)
  • Lagoon view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 359 sq m
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(41 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(121 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.6 out of 10
Excellent
(29 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 415 sq m
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(130 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • Ocean view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from room
Secrets The Vine Cancun - Adults Only - All Inclusive
Zona Hotelera
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 2,680 reviews
The price is CHF 392
includes taxes & fees
6 May - 7 May
Secrets The Vine Cancun - Adults Only - All Inclusive

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Catch some rays at the beach or spend the day relaxing at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club and a sauna.
The on-site spa has 18 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the pool and the beach
  • Just a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes on foot from Forum Beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gourmet Marché – On-site buffet restaurant.
Hunter Steakhouse – On-site steakhouse. Open daily.
Agave - Mexican Cuisine – On-site restaurant. Open daily.
Jade - Asian Cuisine – On-site restaurant. Open daily.
C/X Culinary Experience – On-site diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-006215/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1367 out of 2512 reviews
Rating 8 - Good. 538 out of 2512 reviews
Rating 6 - Okay. 323 out of 2512 reviews
Rating 4 - Poor. 130 out of 2512 reviews
Rating 2 - Terrible. 154 out of 2512 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jahmila, saddle brook

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Zarlasht

Stayed 3 nights in Jan 2026

10/10 Excellent

Jonelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! I was not a fan of the food at the resort
Stayed 3 nights in Nov 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, staff service was excellent, pool and beach were great. Food selection and quality was very good
Stayed 5 nights in Jan 2026

6/10 Okay

Ava

Travelled with partner
Disliked: Cleanliness
Rooms should be much cleaner for the price and hotel need a deep cleaning ,food wasb
Stayed 3 nights in Jan 2026

10/10 Excellent

Carolina

Stayed 1 night in Jan 2026

10/10 Excellent

Nima, Pittsburgh

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming and efficient, at the bar, restaurants, pool, and room attendants. The food was fantastic, especially the buffet on the 2nd floor. The room was beautiful and well equipped, with a nice sitting area, comfortable bed and luxurious shower. The beach chairs were plentiful with great shade to relax in, the pool was beautiful and every day we participated in fun water exercises led by the gym team and pool volleyball. The evening programs were enjoyable and varied. This all inclusive hotel was well worth the money.
Stayed 6 nights in Jan 2026

10/10 Excellent

carlos arturo rodriguez

Liked: Property conditions & facilities
Great
Stayed 3 nights in Jan 2026

8/10 Good

Jada

Stayed 4 nights in Jan 2026

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not a resort kinda guy but….. I’d go back to this one
Stayed 5 nights in Jan 2026

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional I will return
Stayed 4 nights in Nov 2025

8/10 Good

Erika, Philadelphia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were overall very courteous. Food and amenities were good. Only complaints were the elevators being super slow and the rooms were very cold.
Stayed 3 nights in Jan 2026

8/10 Good

garrett

Stayed 1 night in Jan 2026

8/10 Good

Dasia

Stayed 3 nights in Jan 2026

10/10 Excellent

Rafeeah

Liked: Cleanliness, amenities, property conditions & facilities
great service, drinks and food
Stayed 5 nights in Jan 2026

8/10 Good

Jozelle

Liked: Cleanliness, amenities
Staff were amazing! Drinks were good. Food, not so much. Some of the restaurants seemed as if they just warms up the food and wasn’t prepared fresh.
Stayed 3 nights in Dec 2025

10/10 Excellent

Raul F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes very good service the only things im not happy with the romantic dinner other than that everything was good. We hope we going back.
Stayed 3 nights in Jan 2026

2/10 Terrible

Vincent

Stayed 1 night in Jan 2026

6/10 Okay

Yu Hin

Travelled with family
The hotel said was built in 2019, but the some condition in the room looks like it was built last century.
Stayed 4 nights in Jan 2026

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Room was clean, easy check-in, food need some assistance. But it was good
Stayed 2 nights in Jan 2026

10/10 Excellent

andre alessand

Liked: Cleanliness, property conditions & facilities
Everything is awesome. The courtesy of the team is amazing. I have been all over the world and by far this is the best hotel with the best staff with the nicest people extremely helpful. I love you guys. Royalton is the best I would love to mention at least five of the best,but it wouldn’t be fair for the other twenty or thirty that are also awesome
Stayed 4 nights in Jan 2026

10/10 Excellent

James

Stayed 7 nights in Dec 2025

2/10 Terrible

Sombath

Stayed 7 nights in Sep 2025

4/10 Poor

Sharica

Disliked: Amenities
I would never stay here again. This is not a resort. It’s more like a hotel. Pool and beach chair area too small to accommodate the amount of people at the resort. Food is not good. Elevators are horrible. Room looked nice and view was great. Tv doesn’t allow connection to Netflix and other apps. Shower had a sewage smell. The best thing about this place is the beach. It’s very clean and the lifeguard goes out of his way to ensure safety when the water is choppy. It was impressive.
Stayed 3 nights in Dec 2025

10/10 Excellent

gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing beach, very clean, everything smells good here, great cocktails and cafeteria , very helpful and nice staff service in all areas ( beach, bars, restaurants,front desk and housekeepers) the only downside here ( a little bit ) is the food, in general good quality but not made right
Stayed 2 nights in Jan 2026