Property managers were very nice and full of energy to help at any given moment. We had a driver picking us up from the airport and even knew my plane was late an hour to land in Cancun, the property manager was quick to make sure I am not waiting, and the driver was there waiting for us. Our room was clean, very small, but that was my fault, that was what I have chosen. Over all good people, great location, and I will recommend this to others.