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Aparthotel

Velas Condos

3.0 star property

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Apartment, 2 Bedrooms, Ocean View | Terrace/patio
Terrace/patio
Exterior
Apartment, 2 Bedrooms, Ocean View | 1 bedroom, premium bedding, in-room safe, desk
Apartment, 2 Bedrooms, Ocean View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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Javier Rojo Gomez SM 2 Mz 13 Lote 2-12, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪6 min walk‬
  • Place, Puerto Morelos Town Square
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for One-Bedroom Apartment with City View

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Apartment with City View

  • Sleeps 3

View all photos for Two-Bedroom Apartment with Ocean View

1 bedroom, premium bedding, in-room safe, desk

Two-Bedroom Apartment with Ocean View

  • Sleeps 5

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Living room | 34-inch flat-screen TV with cable channels, TV

Apartment, 1 Bedroom, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Pool View

1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom, Pool View

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View | Living area | 34-inch flat-screen TV with cable channels, TV

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Pool View

Apartment, 2 Bedrooms, Pool View | Living area | 34-inch flat-screen TV with cable channels, TV

Apartment, 2 Bedrooms, Pool View

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

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About this property

Velas Condos

Guests at this beach aparthotel will appreciate convenient on-site amenities such as a children's pool and a picnic area. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Housekeeping is available on request.
Velas Condos offers 13 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Puerto Morelos aparthotel provides complimentary wireless Internet access. 34-inch flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Velas Condos. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 13 apartments over 3 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony and a living room
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and a terrace
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 10 minutes by foot from Puerto Morelos Town Square and a 5-minute drive from Puerto Morelos Beach
  • Airport shuttle service available for a fee
Velas Condos offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Velas Condos. Free self parking is available.

This 3-star Puerto Morelos aparthotel is smoke free.

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 34-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a zoo
  • Near the airport
  • On the waterfront

Things to do

  • Bicycle rentals
  • Children's pool
  • Fishing nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Swimming nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 13 units
  • 2 buildings
  • 3 floors
  • Bed sheets changed on request
  • Bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors and return the keys

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 350 per accommodation, per stay (varies based on the length of stay).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: MXN 350 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:30 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Vela's Condos Puerto Morelos
Velas Condos Puerto Morelos
Vela's Puerto Morelos
Vela's Condos Riviera Maya, Mexico - Puerto Morelos
Velas Puerto Morelos
Velas Condos Aparthotel
Velas Condos Puerto Morelos
Velas Condos Aparthotel Puerto Morelos

Velas Condos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 287 reviews
Rating 8 - Good. 68 out of 287 reviews
Rating 6 - Okay. 17 out of 287 reviews
Rating 4 - Poor. 1 out of 287 reviews
Rating 2 - Terrible. 4 out of 287 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Cinnamon

Stayed 14 nights in Jan 2026

2/10 Terrible

lisa, Ottawa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the worst experience staying at Velas Condos. We arrived late at night and all we wanted to do was get some rest. The bedroom and shoddy linens should have been our first hint at the quality of the rest of the condo. The bed linens consisted of two lumpy pillow with a pink decorative pillow and two thin sheets on the bed. Hardly luxurious, more like a youth hostel. The bathroom sink faucet sprayed water all over and the cabinet was warped and peeling from water damage. The kitchen was likely the nicest area. The living area left much to be desired with an extremely uncomfortable fold-out futon type sofa where you sink to the ground when sitting on it. The worst part of staying in the condo is the constant construction and noise against the wall of the condo. Constant loud bangin, drilling, and pounding, it was unbearable. We contacted the owner, complained and advised we wanted to check out and why. We were told to contact Expedia who had difficulty contacting the owner, no luck with the owner on a refund. We recorded the noise to submit with our complaint. Very little was done to rectify our financial situation. We scrambled all morning to find alternate accommodation and we had to pay out of pocket for new accommodation to cover the period we would have been at Velas Condos. Overall - a nightmare. Buyer beware on this place - book here at your own risk.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paula

Liked: Property conditions & facilities
We liked being right on the ocean. We only stayed one night
Stayed 1 night in Dec 2025

8/10 Good

Hilary, Saanichton

Travelled with family
Liked: Cleanliness
Room was very clean. The front desk person was amazing! Unfortunately because of the construction next door the noise was relentless starting quite early. Perhaps a warning when booking as I would likely have booked elsewhere
Stayed 7 nights in Dec 2025

8/10 Good

Victoreold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice clean room in a great location close to beach and downtown. Alva was a super hostess. Only thing that was amiss was the towels. A few were soiled, especially the beach towels. All in all, fantastic and comfortable stay.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Alba is so sweet and hospitable. Great stay. Comfortable beds.
Stayed 7 nights in Nov 2025

2/10 Terrible

Dalia

Stayed 4 nights in Nov 2025

10/10 Excellent

Elex

Stayed 2 nights in Nov 2025

10/10 Excellent

Jamielyn

Travelled with family
Liked: Cleanliness, room comfort

Wonderful first time in Mexico!! Stay here!!!

Abba was amazing! First time in México, my daughter and I spent her 8th birthday there. Our stay was quiet, and it felt like we were the only ones there! I loved that the beach club was right out the back door and the servers were amazing :) Uber from the condo to our friends resort was only $3USD. Walking distance to downtown and all the cute shops and food places. SODA the local store has more American options, SIX is another good option for snacks/toiletries etc. there’s a 7-11 on the main stretch between resorts too. I got these earrings a while back and wore them the first time to Mexico. The color seemed fitting One of the first things Abba said to me when arriving at the condos was how much she loved my earrings and how she loved the color. (she gets off at 6pm but stayed past 9pm for our arrival and made sure the ac was on in our condo) So when I left, I gave them to her. ❤️ I left her a little translator to hopefully help with future guests, and an energy drink i wasn’t going to be able to take through security. She went out of her way to get my daughter a birthday cake from the local market, showing me pictures thru WhatsApp to help me decide which one to get. She gave us tips and advice, and even the local pizza delivery WhatsApp #. She was a wonderful host and I am glad she loves them and they look beautiful on her! 🥰 I always try and pay it forward to people, and It makes our memorable trip even more special. Muchas Gracias y Nos vemos pronto! ❤️
Front of condos
Pool area
From the beach club
Beach club
Stayed 4 nights in Aug 2025

6/10 Okay

Arnaldo Coello, monroe

Travelled with family
Dirty and noises
Stayed 2 nights in Jul 2025

6/10 Okay

Ese

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
we liked that the property was right near the beach. The apartment was spacious and clean. The kitchen was stocked with utensils and we got water. They also were able to give us beach chairs and an umbrella. The pool was nice for a dip. There were many restaurants and entertainment options like live music. now for the bad parts, the management needs improvement. There was not enough communication before we arrived to check in, and there was a moment of panic as I thought no one was there to give me access. Eventually, it was resolved, and the manager was very responsive and apologetic after that however, my biggest pet peeve about this place was that there was no hot water in the shower and the drain was clogged. there was really nothing anyone could do about it further the cleaning does not include making the bed, which is really strange although the kitchen and floors would be cleaned. The bed will not be made and linen’s not changed. I probably would stay here again if the price made sense but I think it’s a lovely property. It just needs some extra TLC and attention from management
Stayed 4 nights in May 2025

10/10 Excellent

Anne, Milwaukee

Liked: Cleanliness, amenities, property conditions & facilities
Alba is the absolute best
Stayed 4 nights in May 2025

10/10 Excellent

Polehencio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First of all thank you Alba the front desk lady for everything specially my daughter’s birthday unforgettable awesome memories and thank you so much for making us feel at home and family.Velas Condos experience was the best hands down love the town and the people there.
Stayed 4 nights in Mar 2025

8/10 Good

Marc

Travelled with family
Liked: Room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Anne, Milwaukee

Travelled with family
Liked: Cleanliness, property conditions & facilities
Alba is the best!! Another wonderful stay and she makes navigating any and all needs so easy!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ezra

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

SM, bronx

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
Velas is a neat little condo, conveniently located close to downtown and right on the beach. The manager, Alba is friendly and helpful. She welcomed us to use the bikes and asked if we needed help with them in any way. We opted to not have housekeeping service during our stay, and Alba assured that we always had any house keeping conveniences such as fresh towels, soap, and toilet paper. She is an excellent host and we will stay there again.
Stayed 7 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, room comfort
Stayed 8 nights in Dec 2024

8/10 Good

Melody

Liked: Cleanliness
This condo had everything we needed! They also arranged a taxi for us- and shared the contact info so I felt confident- thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Melvin, austin

Liked: Cleanliness, property conditions & facilities
Excellent value and location. Would definitely stay again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jerry

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were excellent, going above and beyond to make our stay enjoyable
Stayed 4 nights in Oct 2024

10/10 Excellent

Kristina

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024