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Viento Suites Cancún

3.0 star property
VIP Access

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Photo gallery for Viento Suites Cancún

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Premium bedding, in-room safe, individually decorated
Meeting facility
Front of property
Fridge, coffee/tea maker, high chair, cleaning supplies

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Tulum, Calle Viento #34, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪8 min walk‬
  • Plaza 28
    ‪20 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Apartment, Multiple Beds, Non Smoking, 2 Bathrooms

Premium bedding, in-room safe, individually decorated

Superior Apartment, Multiple Beds, Non Smoking, 2 Bathrooms

  • 62 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Private Bathroom

Premium bedding, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Private Bathroom

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Private Bathroom

39-inch flat-screen TV with cable channels, TV

Superior Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Viento Suites Cancún

Hotel with free parking, a quick walk to Plaza Las Americas
An outdoor pool, concierge services and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance.
Viento Suites Cancún offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Viento Suites Cancún, you're just a quick walk from Plaza Las Americas. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Plaza Las Americas and 14 minutes from La Isla Shopping Mall
  • Airport and beach shuttle service available for a fee
As a guest of Viento Suites Cancún, you'll find an outdoor pool, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Viento Suites Cancún also features a garden, a picnic area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by PayPal and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1500 per vehicle (return, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: MXN 150 per day; may vary based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property is professionally cleaned
Viento Suites Cancún offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Viento Suites Cancún.

Property is also known as

Apartments Viento Suites Cancun Apartment
Apartments Viento Suites Apartment
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Apartments Viento Suites Cancun
Viento Suites Cancún Hotel Cancun

Viento Suites Cancún Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 184 reviews
Rating 8 - Good. 36 out of 184 reviews
Rating 6 - Okay. 9 out of 184 reviews
Rating 4 - Poor. 1 out of 184 reviews
Rating 2 - Terrible. 6 out of 184 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.
Stayed 6 nights in Feb 2025

10/10 Excellent

Cevdet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here only one night it was clean and safe place.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally satisfied

The property met all my expectations. Friendly, helpful staff. Clean. Excellent location close to restaurant but away from the hotel strip. Quiet grounds with a pool. Fair price. Highly recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy, Oklahoma City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Viento Suites was amazing thanks to the kindness and helpfulness of the employees. I was staying in the area to be near the dental clinic. Although there was a language barrier, Cassi and Mari were so kind, always asking if I needed anything and there to be of assistance. They were warm and courteous. There are many great restaurants in the area and a 7-11 right down the street. It was a convenient location. The property is clean and updated with a unique boutique feel. I’ll stay there again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia en Apartamentos Viento Suites fue excelente. El lugar es limpio, moderno y bien equipado. La habitación contaba con aire acondicionado, televisión y refrigerador, lo cual fue muy conveniente. Aunque no hay recepción, el dueño fue muy atento, enviándonos las instrucciones y el código de entrada por WhatsApp y correo electrónico, lo que facilitó mucho nuestra llegada. La propiedad tiene un patio con piscina. La ubicación es perfecta, cerca de la plaza de las Américas y rodeada de muchos restaurantes. Es una zona muy cómoda para desplazarse y disfrutar de los alrededores. El servicio de limpieza fue impecable, con personal que diariamente se aseguraba de que tuviéramos todo lo necesario o de si deseábamos limpieza adicional. Definitivamente es un lugar al que volvería y que recomendaría a otros viajeros.
Stayed 5 nights in Jan 2025

8/10 Good

Kathy

Stayed 5 nights in Dec 2024

10/10 Excellent

Stephen, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
I landed in Cancun after a vacation in South America before heading to Playa del Carmen. Vicente Suites was the perfect place to stay for that transition, with easy access to the hotel zone without being in the zone.
Stayed 1 night in Dec 2024

8/10 Good

SOL

Stayed 7 nights in Dec 2024

10/10 Excellent

SOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay. Clean and easy to check in. Near Herbivoro, which is a delicious restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful, pleasant, kind. We had a fantastic stay. The location is great - easy parking, safe and close to restaurants and beaches.
Stayed 3 nights in Dec 2024

10/10 Excellent

Uppili

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly suprised. We flew from Michigan, USA and wanted a cheaper place to stay before our flight, but we were greeted with a clean and modern room. It had all good amenities like stove, microwave and refrigerator for a very reasonable price. My only issue is that the person who received us, took a picture of our ID and sent to someone via WhatsApp. I just think it's not a good idea and it might be stored in their phone forever. If that could be avoided. It would be very good. We will definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, property conditions & facilities
Clwan and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant place, safe, spotlessly clean & friendly staff. The small pool was lovely. The area is close to the ADO bus stop from the airport & also made it easy to visit lots of other places. Highly recommended.
Stayed 17 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless clean and very friendly service. Thank you Cassie!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nkechinyere

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with a friend but I would even go as far to recommend this apartment styled hotel for solo travelers (particularly women). The place had a 7-11 conveniently right next door alongside food restaurants open very late. It was such a lovely area to come back to after a long day out from activities. The water in the shower would never be consistently warm is the only thing but even as someone who went in their winter, that was perfectly fine considering how hot the days can still be.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chantelle

Even better than expected!

Super was check in and detailed instructions provided in advance. Our room was on the 3rd floor and very spacious, clean and with a kitchen better equipped than any we’ve stayed in. Great location, easy walking to great eateries and 20mins from most local hotspots. Pool area is really nice to relax, water is cold though so not for a night dip! The only piece worth mentioning is a lack of elevator so if you have mobility issues you would want to request a room on the bottom floor.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
I will defínetly go back. Alfredo, the manager respond to any inquiry or request fast and efficiently. Everything was very clean, and well maintained. Casy, the cleaning lady, was very efficient and helpful, always working hard to keep every thing clean and was very friendly.I was impress by how clean the towels, sheets, pillows and matress are. Located in very accesible and safe area, close to many restaurants, convenience store and walkable distances to Plaza las America’s, big mall with food court, grocery store and many business. Thanks to Casy and Alfredo for your services. Highly recommend the place
Stayed 7 nights in Oct 2024

6/10 Okay

CEOLDO

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Nice room for one night, I would not recommend more nights. The room could have a lot of potential, but it was not very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien! El cuarto muy limpio, muy agusto! Si lo recomiendo!
Stayed 1 night in Nov 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The stay was great. Standing ovation to Casi she is second to none. She was attentive and met and exceeded the expectations. The hotel is great checking in was smooth . Will be back highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convienient.
Stayed 1 night in Oct 2024

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel y buena atencion
Stayed 3 nights in Oct 2024

8/10 Good

Mireya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel en muy buenas condiciones.

10/10 Excellent

Jokke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

It was a great stay. I stayed only for one night this time but could easily use this place for longer stays. Proper apartment and all what you need. Good level of comfort and kept up... Casy is amazing and takes care of the place amazingly!
Stayed 1 night in Oct 2024