Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
VIP Access

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Three Bedroom Loft + $125 Daily Resort Credits | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock
Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits) | Premium bedding, down duvets, free minibar, in-room safe
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Punta Sam Beach
    ‪10 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 2 Bedrooms (+ $65 Daily Resort Credits)

  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

Room, 1 Bedroom (+ $45 Daily Resort Credits)

  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Room, 1 Bedroom, Ocean View (+ $50 Daily Resort Credits)

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Deluxe Room, 2 Queen Beds (+ $25 Daily Resort Credits)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean + $35 Daily Resort Credits)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Ocean View (+ $75 Daily Resort Credits)

  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean, + $35 Daily Resort Credits)

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Ocean Front + $125 Daily Resort Credits

  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft + $125 Daily Resort Credits

  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Room, 2 Bedrooms, Oceanfront (+ $90 Daily Resort Credits)

  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft + $90 Daily Resort Credits

  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse + $90 Daily Resort Credits

  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a beach bar and 5 bars/lounges
  • Take a swim in the 5 outdoor pools or soak in the 4 hot tubs
  • Treat yourself to hydrotherapy, massages or aromatherapy at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 8 minutes by car from Ultramar Ferry Puerto Juárez and 8 minutes from Playa Mujeres Golf Club
  • Airport and local-area shuttle service available for a fee
Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a sauna. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

La Casona STK – This steakhouse only serves dinner.
Davino Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Legend – This sports bar specialises in Japanese cuisine and only serves dinner. Open daily.
Caprichos – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 993 out of 1530 reviews
Rating 8 - Good. 297 out of 1530 reviews
Rating 6 - Okay. 118 out of 1530 reviews
Rating 4 - Poor. 63 out of 1530 reviews
Rating 2 - Terrible. 59 out of 1530 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nezam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this resort for 7 days with my wife and our two boys, and we had an amazing experience! The staff was incredibly welcoming and attentive, and the food was outstanding. The entire facility was well-maintained, offering a comfortable and enjoyable stay. Overall, we had a fantastic time and would highly recommend this resort to others. The only minor downside was that the Concierge staff pushed the timeshare VIP access proposal a little too hard. However, that didn’t take away from the wonderful experience we had. We will definitely be coming back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Renee Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful ❤️
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephanie, Brampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that we used was great
Stayed 7 nights in Jan 2025

10/10 Excellent

Khamla, Croton on Hudson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really wonderful staff, excellent food and great value for money. The beach was clean and not crowded though we did go in low season. Take the ferry to Isla Mujeres using the Ultra Carga ferry. The only thing I didn’t like was the overly aggressive timeshare marketing. We made the mistake of sitting in on their pitch which went on for three hours!!!!! I had to tell them we were done with them before they would let us leave. It really spoiled our first day at the resort.
Stayed 7 nights in Jan 2025

6/10 Okay

Asraful, Sammamish

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room I booked "Two Bedroom Ocean Front" Room and when I went to check in they gave me "2 Bed Room Ocean View." The price is lot different. When I showed them the booking from Expedia they found the mistake but they didn't have any 2 bedroom ocean front available. The property manager and front desk people were excellent and tried to help me with the mistake. They asked me to come to front desk next day so that they can move us to a new room. The manager moved us to 3 bedroom ocean front room and gave extra resort credit to compensate. I really appreciate all the people at the property to help. However, I had to waste almost a whole day going back and fort in the front desk and changing room. I lost the whole day of vacation.
Stayed 6 nights in Dec 2024

10/10 Excellent

sidhesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and thanks to Expedia for amazing package.we enjoyed our stay at the resort.
Stayed 4 nights in Jan 2025

8/10 Good

Aasish

Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute trip and truly an excellent vacation. I took my 2 boys (16 & 9 yrs) and we had a wonderful time. The food was excellent; the grounds, pool, hot tubs, beach, activities were fantastic. The personnel were courteous, helpful, professional, and went above and beyond to make our stay wonderful. We cant wait to go back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, only dislike was that we weren't sure if how to use the room credit money we received
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room upgrade for our anniversary was awesome. Not a lot of beach hiking at this property. Good was good but not great. Rooms were beautiful with very nice ocean views.
Stayed 4 nights in Oct 2024

10/10 Excellent

James Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This so far has been the best all inclusive experience I've had. Everything was clean and well maintained. The food and drinks were of good quality and had flavor. As far as the employees there, everybody was nice, helpful and made sure you got everything you needed and wanted the way you wanted it to the best of their ability. The only thing i do wish is that this resort had more activities and definitely more music. It was a little too quiet. I suggested maybe some more music, particularly latin music so you actually feel like you're in Mexico.
Stayed 5 nights in Jan 2025

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service
It’s very bad and the stuff they are not friendly and they don’t care of anything
Stayed 8 nights in Jan 2025

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of the complimentary drinks was disappointing. I’m told this is fairly common across all inclusive resorts. Little to no alcohol in cocktails. All other services were top notch.
Stayed 4 nights in Jan 2025

4/10 Poor

Karlee

Liked: Cleanliness
Disliked: Staff & service
The property itself was very beautiful. The reason for this poor review is due to the fact that we went there to relax but ended up with a nightmare on our hands headed home. The hotel charged my dad‘s credit card a very high amount of money I am not allowed to say apparently in American dollars instead of pesos. When he called to correct the issue, they said they required him to send his credit card and passport and could not correct the issue. We had to contact the bank to get involved. Additionally, Expedia sells trip insurance, but refuses to cooperate with them when it comes time to file a claim. We had to leave our vacation due to illness, and filed a claim in the beginning of December. It is about to be February and the insurance company still says they are waiting to hear back from Expedia. I am starting to get the feeling Travel Guard and/or Expedia is a scam.
Stayed 7 nights in Dec 2024

10/10 Excellent

Avishag Fine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Alicia Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our extended family and with small children ( 1 year to 9) . We had a fantastic experience. It was a very laid back and Family friendly environment, but yet checked all the boxes for the adults. It didnt feel like a theme park and was a true vacation. We will be back!
Stayed 5 nights in Jan 2025

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 5 nights in Jan 2025

2/10 Terrible

Jiae

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service are not good. I feel it is not all inclusive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna Nueva Elnar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent 4night stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the heated pool, we wish they had a buffet available for all the meals not just the breakfast, but the restaurants were nice too.
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Senadina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 4 nights in Jan 2025

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025