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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Restaurant
Lobby
Coffee/tea maker
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View in a map
901 Mountain St, Canmore, AB, T1W0C9
  • Canmore Caverns
    ‪2 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬
  • Grassi Lakes
    ‪6 min drive‬

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Guest Room, 2 Double Beds (not in main lodge)

7.6 out of 10
Good
(43 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(26 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

1 bedroom, down duvets, pillow-top beds, iron/ironing board

Mountain View One Bedroom King Suite

8.6 out of 10
Excellent
(4 reviews)
  • 52 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

1 bedroom, down duvets, pillow-top beds, iron/ironing board

Mountain View Two Bedroom Suite

8.6 out of 10
Excellent
(11 reviews)
  • 71 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Suite, 2 Bedrooms

7.6 out of 10
Good
(15 reviews)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Guest Room, 1 King Bed (not in main lodge)

8.2 out of 10
Very good
(29 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Art Deco hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Self parking is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grande Rockies Resort - Bellstar Hotels & Resorts. During your stay, you're just a quick walk from Elevation Place. Enjoy features like free self-parking, plus an indoor pool and a restaurant.
  • Free wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Elevation Place and Canmore Mountain Market
  • Pets welcome for a fee
Grande Rockies Resort - Bellstar Hotels & Resorts offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 2 meeting rooms are available. A fitness centre, a vending machine, and ski storage are also featured at the family-friendly Grande Rockies Resort - Bellstar Hotels & Resorts. Self parking is free.

This Art Deco Canmore hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The property will be renovating from 19 June 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 29.13 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 30 per person
  • Pet fee: CAD 29.13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 316 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 117 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gerard

Travelled with family
Disliked: Staff & service
Location of covered parking was quite confusing. Some receptionists needs to learn how to be polite & be trained with proper customer service. The male receptionist who attended to us upon checking out was very nice & helpful. Unfortunately, i was not able to catch his name, but kudos to him!
Stayed 2 nights in May 2025

8/10 Good

Allison

Stayed 1 night in May 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff was friendly and helpful but only one staff member at front desk and she was always busy. They could use a second staff person there. Would also prefer check in at 3 and check out at 11 which is more standard.
Stayed 1 night in May 2025

4/10 Poor

Nadia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff is not friendly, the pool area is cramped and dirty, rooms in annex building need renovations and check in and check out times are inconvenient being 5pm and 10am.
Stayed 1 night in May 2025

6/10 Okay

Danielle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
There was a dead mouse in the room. My daughter had to put in garbage as house keeping or maintance could not come for sometime and room was not sanitized after. We were comped a small amount. We did enjoy the pool facility.
Stayed 2 nights in May 2025

8/10 Good

Colin

Stayed 1 night in May 2025

8/10 Good

Kelli

Travelled with family
Liked: Staff & service

Great Stay and Wonderful Staff

The room was clean and well decorated. Beautiful view off the balcony and great access to pathways. The steam shower was super cool though a little difficult to figure out so we just listened to music and had normal showers haha Having a washer and dryer in the room was super handy with how often we were at the pool! There were more than enough toiletries and kitchen accessories, though a larger salad bowl would have been nice. Some regular wear and tear throughout the room but nothing that effected our stay. The pool and water slide was a blast! My kiddo didn’t want to leave! We didn’t use the restaurant though it looked lovely and the fool looked delicious! Maybe a couple more kid friendly options would be nice but not necessary. The build your own option would have been a great option if we hadn’t cooked so much in the room. The staff was wonderful and very helpful with any questions we had and even the contractors working on the renovation were super kind and respectful. My kiddo was extra excited about how many compliments they got on their outfits! The halls were a little extra spooky due to the renovations but we can’t wait to see how they look when everything is done! Had a wonderful stay!
Sorry the pics aren’t great. We had so much fun I had to screen shot our room tour lol
Sorry the pics aren’t great. We had so much fun I had to screen shot our room tour lol
Sorry the pics aren’t great. We had so much fun I had to screen shot our room tour lol
Stayed 2 nights in May 2025

10/10 Excellent

Glendora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our visit. The room was very comfortable and clean. We could walk anywhere in Canmore. We were very happy with the terrace, it was comfortable and we had a bbq which we liked.
Stayed 2 nights in May 2025

10/10 Excellent

Nathan

Liked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Charles

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
smelled of mildew. there was a nicotine pouch stuck to the roof for 260$ for one night you can stay at better places
Stayed 1 night in May 2025

6/10 Okay

Chad

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room smelled like cigar/cigarette smoke, like someone had probably smoked there for years, and they didn't have it re-painted or cleaned properly. Cleaning team missed some spots in the bathroom (kinda gross), and TV had a big line of dead pixels (buy a $100 replacement from Costco???) Staff was very friendly, and the bedding was nice, so that was a plus.
Stayed 1 night in May 2025

4/10 Poor

Renosa

Disliked: Cleanliness, amenities, property conditions & facilities
The beds are cots with terrible mattresses. Holes in the walls, no facecloths only 2 big shower towels. Parking lot is full of pot holes. Mold in shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brett

Stayed 1 night in May 2025

4/10 Poor

RIta

Travelled with family and small children
Disliked: Cleanliness, amenities
Room needs to be throughly dusted and wiped down, lamp, door to outside, window ledges, pictures on the walls. Dried slime in various places in room. Random beads left from previous guests. Layers of dust and crumbs under beds. Peeling wallpaper, dirty washroom walls and door. Thermostat and fan unit below window did not work, could not adjust room temperature. Pool area was good! Overall a tired looking hotel.
Stayed 1 night in May 2025

10/10 Excellent

Shelby

Stayed 1 night in May 2025

8/10 Good

Connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed here for the kiddie pool for our toddlers but it was far too cold for them. They keep it at the same temp as the other pool so they lasted less than 10mins. The place itself is nice and they are doing some upgrades. But i wouldnt pay rhe extra to stay here again until my kids are older. It really is a.shame because none of.the toddlers ir babies lasted in the pool very long and when i asked them if its usually warmer they told me its always set the same as the other pool.
Stayed 2 nights in Apr 2025

8/10 Good

Debbie

Travelled with family and small children
Liked: Amenities
They are updating the hallways and walls, will be much better once they are done. Unit itself was clean, but laminate flooring in livivingroom needs to be replaced. Unit 320. Otherwise everything was good.
Stayed 2 nights in Apr 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
The room was ok but the upkeep of the property was very lacking. We had to stay in the “other” building not attached to the main and the wall paper was peeling, there was missing trim, needs some repairs. It was noisy with doors constantly opening and closing, all through the night.
Stayed 1 night in Apr 2025

6/10 Okay

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Neva

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The furniture in the living room needed updating. The couch and kitchen chairs were stained and worn down.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

branden

Disliked: Cleanliness, property conditions & facilities
The annex building is gross and run down.
Stayed 1 night in Apr 2025

10/10 Excellent

Uba

Liked: Amenities
Loved it
Stayed 2 nights in Mar 2025