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The Malcolm Hotel

4.0 star property
VIP Access

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Photo gallery for The Malcolm Hotel

Exterior
Lobby
Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, pool loungers
Front of property
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Place, Canmore Caverns
    ‪4 min drive‬
  • Place, Grassi Lakes
    ‪6 min drive‬
  • Place, Silvertip Golf Course
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Malcolm Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Double Queen

8.8 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King | Premium bedding, in-room safe, desk, blackout curtains

Malcolm King

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium Double Queen

9.6 out of 10
Exceptional
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium King

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium Double Queen

9.8 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Premium King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium King

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

The Malcolm Hotel

Eco-certified hotel with 2 hot tubs and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Malcolm Hotel . During your stay, you're just a quick walk from Big Head Sculpture. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, complimentary bicycles and hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from Canmore Museum and Geoscience Centre and a 4-minute drive from Canmore Caverns
As a guest of The Malcolm Hotel , you'll find 2 hot tubs, an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 8800 square feet (818 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the eco-certified The Malcolm Hotel . Free self parking is available.

This 4-star Canmore hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (8,800 square foot of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1000 reviews
Rating 8 - Good. 153 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jayne

Stayed 2 nights in Jun 2025

8/10 Good

Suji, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Malcolm Hotel. The rooms were clean and the staff were friendly and welcoming. The pool area was lovely and perfect for relaxing with the kids. However, we were told by one staff member that we could use a microwave at the front desk, but the front desk informed us that there was no microwave available for guests. This was a bit inconvenient when trying to warm up food for the kids. Also, it would have been nice if a laundry bag was provided in the room. Overall, it’s a beautiful and well-maintained hotel, and we enjoyed our time here. Just a few small improvements would make it even better for families.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hannah

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful! Surrounded by amazing views!
Stayed 3 nights in Jun 2025

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very professional. Family friendly with lots to do in the Game Room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
great location to walk and explore Canmore
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malcolm had a fantastic view from our room and great amenities for a family trip. Pool area was great for kids and adults. The food at breakfast was tasty.
Stayed 3 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Finding parking was a pain in the rear. The parking garage was full parking on the streets was unavailable. I literally had to just wait for 45 minutes in the garage for a car to move. On a positive note probably one of the most comfortable beds I have ever slept in my life. Also, the restaurant had good food, especially the breakfast. The potatoes were amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

timothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Stayed 2 nights in Jun 2025

10/10 Excellent

Murat

Stayed 2 nights in Jun 2025

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malcolm Hotel is always so nice, clean and making our stay special. The soft robes, large bathroom and Mountain View’s are a plus to what we have seen in nearby areas.
Stayed 1 night in Jun 2025

8/10 Good

Crystal

The air was t working in our suite
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with great views!

Stayed one night to be closer to airport after week long trip to Banff. Beautiful hotel with nice pool area and great views! Clean and easy parking below hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had an amazing stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the outdoor heated pool overlooking the mountains. Staff are amazing and The Stirling restaurant had delicious food. Loved having a Nespresso machine in our room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

Kiran

Stayed 4 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful! It was a great getaway.
Stayed 3 nights in May 2025

10/10 Excellent

Joyce

Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Bucket List Fulfilled!!

EVERY employee I encountered spoke and was very friendly! Lindsey at check in took time to ask about my trip to Canmore. Anthony at the Prime Rib buffet could not have been any more attentive to us and offered many suggestions as well made sure to stop by our table and pour out win. At checkout Eric was very pleasant, and reviewed my one charge to confirm my payment.
Stayed 3 nights in Jun 2025

10/10 Excellent

Grant, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025