The extractor fan in the bathroom room 38. Is very noisy. And the tea and coffee cups are very smal
Attention to cleaning goes a long way. Went to open a window in the room and the window seal hadn't been cleaned in years.
Staff were helpful, polite & courteous. The room was very nice, it was spacious, clean & comfortable, with plenty of complimentary tea/coffee provisions
A hairdryer & TV were available
Plenty of parking spaces and check in was ok but the bedroom and bathroom were in need of a desperate update or at least a repair. Dirty marks on the carpet, windows that didnât lock shut properly causing a security issue, bathroom floor that had perished due to water ingress, very poor lighting and the tiniest tv up the corner of the room. All in all very poor value. All the staff were very pleasant but wouldnât stay again unless everything was brought up to date.
I have to admit after reading the previous ratings I was extremely worried but I neednât have been. All the staff were helpful and friendly, the room was very clean and so was the bedding plus the bed was comfortable. The food in the bar area and the breakfasts were fresh and tasty. People said the TVâs in the rooms were small and they were but they worked and were adequate, if they were to upgrade them they could move from a 2 star to a 3 star rating I feel sure. I doubt we will visit again, not because of the hotel but because we went there for a specific celebration which was held at the hotel and was excellent both the food and the entertainment. It was unfortunately a long way from where we live.
Nice stay, although I would have preferred a room not on ground floor as just had view of car park but will know next time to ring and request. Keys not explained at all - as I was in separate building - once I managed to locate the building as not marked very well, I didn't realise at first there were two keys on keyring and had to work out (took a couple of turns rather than just one like a 'normal' lock) how to unlock the door to get in said building. But overall, bed comfortable, tea & coffee facilities ok so would use again.