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Hyatt Regency Cape Town

5.0 star property

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Photo gallery for Hyatt Regency Cape Town

Sports facility
Lobby
1 bedroom, premium bedding, down duvets, in-room safe
2 restaurants, breakfast, lunch, dinner served; Halal dishes
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001
  • Long Street
    ‪3 min walk‬
  • Cape Town International Convention Centre
    ‪13 min walk‬
  • Cape Town Stadium
    ‪2 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite

1 bedroom, premium bedding, down duvets, in-room safe

Suite

  • 69 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, in-room safe

Executive Suite, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

View from room

Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

View from room

Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Cape Town

Luxury hotel with 2 restaurants and 24-hour fitness centre
This hotel features 2 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt Regency Cape Town offers 136 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries and complimentary toiletries. This Cape Town hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Cape Town. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, a free shopping centre shuttle and 2 restaurants are available.
  • Free WiFi
  • Enjoy a bite to eat at 126 Cape Kitchen & Cafe, a family restaurant that serves Halal dishes
  • Wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute walk from Long Street and a 2-minute drive from Cape Town International Convention Centre
  • Free shopping centre shuttle service
Hyatt Regency Cape Town offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 280 square feet (26 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hyatt Regency Cape Town. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hyatt Regency Cape Town was completed in November 2020.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

126 Cape Kitchen & Cafe – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Signal Hill Terrace – This poolside restaurant specialises in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (ZAR 1 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 3 km
  • Free shopping centre shuttle
  • Limo/town car service
  • Secured, covered parking on site (ZAR 140 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 126 Cape Kitchen & Cafe
  • Signal Hill Terrace

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (280 square foot of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Renovated entire property - November 2020

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 450.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: ZAR 140 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hyatt Regency Cape Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Hyatt Regency Cape Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 587 reviews
Rating 8 - Good. 182 out of 587 reviews
Rating 6 - Okay. 40 out of 587 reviews
Rating 4 - Poor. 18 out of 587 reviews
Rating 2 - Terrible. 14 out of 587 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarfaraaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, go-to Hotel!

Excellent as usual, friendly, efficient and highly comfortable
Stayed 1 night in May 2025

8/10 Good

Prabhakar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was good but everyday during breakfast they will run out of coffee beans and the service will scramble to get them. Coffee machine was bad.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

6/10 Okay

Kathy, Allenton

Stayed 1 night in May 2025

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The graciousness and high standard of service at this hotel was fabulous!
Stayed 5 nights in May 2025

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Paul Leung

Liked: Cleanliness, staff & service, amenities
There were no stores around the neighborhood.
Stayed 1 night in May 2025

10/10 Excellent

Eleanor Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Mae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wished I had time to enjoy the steam room and sauna more.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tiffany Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe. Everyone was so helpful and absolutely professionals while being down to earth and friendly.
Stayed 4 nights in Apr 2025

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel well located. Good staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and extremely helpful, would highly recommend the hotel
Stayed 4 nights in Mar 2025

8/10 Good

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value downtown hotel

Good quality 4 star hotel on edge of the emerging downtown area. 30 min walk to V&A waterfront but only $2 in an Uber if you prefer. Rooms good and ours had a decent table Mountain View. Pool area small but got great sunshine in the afternoons at end of long day touristing Exec lounge was limited but breakfast good So good value overall experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful they went out of their way to be helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Georgia M

Travelled with family
The staff was so nice and helpful
Stayed 5 nights in Mar 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and polite
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew, Lancaster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, we’ll be back
Stayed 1 night in Feb 2025

10/10 Excellent

Saheed

Travelled with group
Very convenient location close to all amenities,the breakfast was very good,the most outstanding part of the stay was the staff everyone went out of the way to assist in any matters that we had.
Stayed 8 nights in Jan 2025

2/10 Terrible

Ricky

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The very best service anywhere

Room had a lovely view of table mountain. The food was excellent and the service undoubtedly the best that we have ever experienced! There is a free shuttle bus to the Waterfront every hour and free pick up too. We will not even look to stay elsewhere on our next visit. It will be here!
Stayed 4 nights in Jan 2025

10/10 Excellent

Munachi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean and I loved the bathroom and all it had to offer. I also loved the light system that was by the bed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Artur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nowy Rok w Hyatt

Bardzo mily pobyt,rewelacyjna obsluga tylko trzeba uwazac w recepcji gdy obsluguje Nadine bo moze miec gorszy dzien.Duzy,wygodny pokoj codziennie sprzatany i uzupelniana woda.Polozony w centrum dwa kroki od Bo Kap
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025