Laundry facilities, a 24-hour front desk and a communal living room are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi and a kitchenette with a fridge, a stovetop and a microwave.
THE RESERVE offers 38 accommodations. This Cape Town aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at THE RESERVE. During your stay, you're just a quick walk from St. Georges Mall. Features include free WiFi in public areas, plus laundry facilities and coworking space. This budget aparthotel has 38 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
Each apartment offers a kitchenette, a full-sized fridge and a microwave
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Amenities include laundry facilities, a lift and a communal living room
Just a 2-minute drive from Cape Town International Convention Centre and 15 minutes from Camps Bay Beach
THE RESERVE offers its guests laundry facilities, a communal living room, and a lift. Public spaces have free WiFi.
This Cape Town aparthotel is smoke free.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Kitchenette
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Hob
Microwave
Toaster
Bathroom
1 private bathroom
Living spaces
Communal living room
Laundry
Laundry facilities
Work spaces
Coworking space
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
24-hour front desk
Daily housekeeping
Location highlights
In a business district
In the city centre
Near a health/beauty spa
Near a hospital
Near a train station
Near an outlet shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
38 units
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 19 October 2025 to 18 October 2027 (completion date subject to change). The following areas are affected:
Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cleaning fee: ZAR 200 per accommodation, per stay.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
Property is also known as
THE RESERVE Cape Town
Neighbourgood Reserve
THE RESERVE Aparthotel
THE RESERVE Aparthotel Cape Town
THE RESERVE Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 13 out of 22 reviews
10 - Excellent
13
Rating 8 - Good. 6 out of 22 reviews
8 - Good
6
Rating 6 - Okay. 0 out of 22 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 22 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 22 reviews
2 - Terrible
1
8.0/10
Cleanliness
8.6/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
TAIDA
11 Dec 2024
Liked: Cleanliness, room comfort
Front desk extremely helpful. Arrived very early so our luggage was stored then delivered to our room once the troop was ready. We liked the design of the renovation. Many of the old features were left such as the iron windows, gorgeous brass front door. The interior wood panelling has been painted white which made the place bright and contemporary looking. We found the beds a bit too soft. Would appreciate some basic toiletries.
The staff was amazing. Very attentive and helpful. Gave great advice on the local culture and shops in the area.
Samuel
Stayed 5 nights in Nov 2024
4/10 Poor
Irene Emily
15 Oct 2024
Disliked: Cleanliness, amenities
This hotel was more like a Hostel. Suitable for younger people. The bed was in a loft where it was impossible to stand up! Access to the loft was by ladder which made it more difficult to get to.
Staff did their best to assist me by removing couch and a table and chair to put mattress on the floor in front of the kitchenette. It was ok considering the price was quite inexpensive. Since I didn’t spend much time in my room I made do with it . Lizzy Ann did her best to make me comfortable.
Enjoyed my stay there. Great location and friendly staff.
Matthew
Stayed 7 nights in Apr 2024
8/10 Good
Verified traveller
23 Apr 2024
Liked: Room comfort
Trendy little apartment hotel
I loved the historical building. The loft rooms were trendy and nicely decorated. The reception staff were very friendly and helpful. Could have been a bit more attention to detail, like marks on the couch cushions that could have been cleaned off. There is no parking if you come in a vehicle and we had to leave our car in the street which we weren't very happy about. There was a guard there and the car was fine though.
The inside of the building was nice and my room was nice once the mattress and couches were cleaned. The cleaning staff was very accommodating. The first week my mattress and couches reeked of urine. I thought I could clean it myself but finally complained. They brought in steam cleaners and the problem was solved. I loved the park across the street but the area looks a little run down. Hotel is close to a great grocery store and the area is very historical.
Carolyn
Stayed 26 nights in Mar 2024
10/10 Excellent
Martin
Travelled with group
17 Feb 2024
Liked: Cleanliness, room comfort
Super friendly
Really nice hotel, super friendly staff, facial recognition for entry but we were there and it wasn’t working so there was someone in reception at all times. Rooms a big enough, we had a room for 3 people so 2 rooms and a small kitchen area with a seating area and TV
Martin
Stayed 1 night in Feb 2024
4/10 Poor
Marcia
Travelled with family
17 Jan 2024
Marcia
Stayed 4 nights in Jan 2024
10/10 Excellent
Lavinia
Travelled with family
19 Dec 2023
Liked: Amenities
The property was very clean, rooms were beautiful and the people were professional and nice. We felt safe and enjoyed our quiet and relaxing stay.
Lavinia
Stayed 2 nights in Dec 2023
8/10 Good
Verified traveller
20 Nov 2023
Liked: Cleanliness, room comfort
Good, with caveats
Their listing indicates that there is no elevator, but (thankfully) there IS an elevator. Almost all rooms face the backside of another building, so if you want to see the sky, this place is not for you. There is no heat or AC, which didn't affect my stay (the weather was mild), but it would be tough to stay there in high winter or summer. I wouldn't. TV has no local channels, only streaming services IF you have your own accounts.
The kitchen is well-eqipped (except for lack of a dish towel). The bed and pillows were very comfortable. The location is very central and convenient for walking to many sights. Every staff member was helpful and friendly. I enjoyed my 3-night stay.
Verified traveller
Stayed 3 nights in Nov 2023
10/10 Excellent
Evelyne
10 Aug 2023
The property is in pretty good shape,the rooms were cold as I went during winter but I was given an extra blanket for that, the wifi was really good and the showers were hot.The staff were pleasant and very resourceful.I would recommend the place to others.
Evelyne
Stayed 6 nights in Jul 2023
2/10 Terrible
Verified traveller
6 Jan 2025
Disliked: Cleanliness, room comfort
Skip
Long story short avoid staying here, 1) room smell as smoke, solution was an air freshener 2) shower was clogged so water flow into room 3) unsafe area, particularly at night - luckily for us was only one sleepless night but hope no one else dies the same mistake
Apartments new and good Organized. Shopping area just one block away. Friendly and helpfull stuff.
Frank
Stayed 3 nights in Aug 2024
10/10 Excellent
C.E.J.
17 Jul 2024
Liked: Cleanliness, room comfort
Fijne verblijfplaats in hartje Kaapstad
Alles hier was erg fijn. Locatie top, centraal en 15 / 20 minuten lopen van Waterfront. Personeel erg vriendelijk en behulpzaam, alles schoon. Er zit een volledige keuken in de kamer, waardoor het makkelijk is je eigen eten te bereiden. WIFI goed en stabiel