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Victoria and Alfred Hotel by NEWMARK

4.0 star property
VIP Access

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Daily full breakfast (ZAR 320.00 per person)
Double Room, Mountain View | Premium bedding, minibar, in-room safe, free WiFi
Double Room, Mountain View | Premium bedding, minibar, in-room safe, free WiFi
Exterior
Breakfast, lunch, dinner served; international cuisine, sea views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
On the Waterfront Pierhead, V & A Waterfront, Cape Town, Western Cape, 8001
  • Cape Town Stadium
    ‪10 min walk‬
  • Cape Town Cruise Terminal
    ‪11 min walk‬
  • Cape Town International Convention Centre
    ‪18 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Loft, 1 King Bed

Loft, 1 King Bed | Premium bedding, minibar, in-room safe, free WiFi

Loft, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Piazza Facing )

Double Room (Piazza Facing ) | Premium bedding, minibar, in-room safe, free WiFi

Double Room (Piazza Facing )

9.0 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Premium bedding, minibar, in-room safe, free WiFi

Double Room, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Victoria and Alfred Hotel by NEWMARK

Hotel with a marina, near Cape Town Stadium
A marina, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Victoria and Alfred Hotel by NEWMARK offers 94 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free newspapers and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A marina, a health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including thalassotherapy.
Our customers tell us that they can't get enough of the helpful staff at Victoria and Alfred Hotel by NEWMARK. During your stay, you're just a quick walk from The Watershed. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at GINJA Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Just a 2-minute drive from Cape Town Stadium and a few minutes from Cape Town International Convention Centre
  • Airport shuttle service available for a fee
Victoria and Alfred Hotel by NEWMARK offers its guests a marina, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A sauna, a rooftop terrace, and spa services are also featured at Victoria and Alfred Hotel by NEWMARK. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
GINJA Restaurant – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: ZAR 320 for adults and ZAR 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • GINJA Restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 1904
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victoria and Alfred Hotel by NEWMARK

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1165 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 320.00 for adults and from ZAR 180.00 for children
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1165 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Victoria and Alfred Hotel by NEWMARK offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Victoria & Alfred Hotel
Victoria Alfred Hotel
Victoria Alfred Hotel Cape Town
Victoria Alfred Cape Town
Victoria Alfred
Victoria & Alfred Hotel Cape Town, South Africa
Victoria Alfred Hotel
Victoria And Alfred By Newmark
Victoria Alfred Hotel by NEWMARK

Victoria and Alfred Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

john o

Stayed 4 nights in Apr 2025

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service

I wont stay there again. Showers are not clean.

Hotel is well located, but i didnt find the reception very friendly upon checkin. We had a room in the last floors so the windows are in the roof, felt tight. The shower has not been cleaned properly in awhile and the grout has black marks on it, i used my flops while i showered. The room needs love and to be cleaned!
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Key location

Great hotel in great location. Just had refurb
Stayed 2 nights in Mar 2025

10/10 Excellent

William, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of the best hotels on the waterfront and provides great value for the price. The terrace restaurant has excellent food (we had breakfasts, lunches and dinners) at reasonable prices. The room was large and comfortable. The staff is very friendly and go out of their way to be helpful. We used a guide provided by the hotel for a day of sightseeing and he was excellent. We will definitely return.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent view of table mountain
Stayed 3 nights in Mar 2025

10/10 Excellent

Swati

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous location, comfort and staff

Fantastic location right on the waterfront with restaurants and shops in the immediate area. Great staff who couldn’t do enough to help.
Stayed 4 nights in Feb 2025

10/10 Excellent

Thane

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Cruise Hotel in Cape Town

awesome hotel and location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Fabienne

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property; really large room which was greatly appreciated; price paid was fair;
Stayed 7 nights in Jan 2025

10/10 Excellent

Philip

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb personal and friendly hotel. Perfect location. Always come back
Stayed 2 nights in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location!

The V&A Hotel has the best location on the Cape Town waterfront. It is renowned for its service. We stayed in a flloor 1 room. It was spacious and clean, but is looking a little tired compar3d to the loft room we stayed on a prior visit. The air condioning was very noisy, but we got used to it. Unfortunately on one day there was no hot water (the maintenance team were working in the closed down the hall so I assume it was related to that work?). Breakfast on the quayside is great, with the view of the mountain and the seals playing in the dock. We ate dinner once during our stay and I enjoyed the finest seafood curry I've eaten in a long time.
Stayed 5 nights in Jan 2025

10/10 Excellent

Errol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Stayed 3 nights in Dec 2024

8/10 Good

david r

Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great central location, wonderful service especially from Lucy the guest service manager
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location. Wonderful restaurant and breakfasts. Fabulous service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Francis Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sooo convenient with shops and dining. Also close to main pickup/dropoff areas for taking boat or shuttles. Only missing is the pool - had to go across the street to use someone else's.
Stayed 3 nights in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Great overnight stay, breakfast was great, the room was huge and very comfortable and the staff were very efficient. The hotel is in V&A waterfront and has a lot of amenities on it's doorstep.
Stayed 1 night in Nov 2024