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University Inn of Carbondale

2.5 star property

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Photo gallery for University Inn of Carbondale

Lobby sitting area
Lobby sitting area
Front of property
Shower, rainfall showerhead, towels, soap
Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2400 W Main St, Carbondale, IL, 62901
  • Place, Southern Illinois University
    ‪3 min drive‬
  • Place, Memorial Hospital of Carbondale
    ‪4 min drive‬
  • Place, Giant City State Park
    ‪20 min drive‬
  • Airport, Marion, IL (MWA-Williamson County Regional)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains

Standard Double Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Sofa Beds

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Shower Grab Bars

  • Sleeps 2
  • 1 Queen Bed

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Exterior
Quality Inn Carbondale University area
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
2.9 out of 5, 838 reviews
The price is CHF 52
includes taxes & fees
17 Feb - 18 Feb
Quality Inn Carbondale University area

About this property

University Inn of Carbondale

Hotel in Carbondale with free breakfast and 24-hour front desk
Coffee/tea in a common area, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
University Inn of Carbondale offers 57 air-conditioned accommodations, with blackout curtains. This individually furnished accommodation includes desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at University Inn of Carbondale. During your stay, you'll be close to Fresenius Medical Care at Memorial Hospital Carbondale. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a business centre and coffee/tea in a common area
  • Just a 5-minute drive from Railroaders Memorial and 5 minutes from SIH Medical Group
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. Self parking is free.

This Carbondale hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

University Inn of Carbondale Reviews

Reviews

6.0
Rating 10 - Excellent. 80 out of 333 reviews
Rating 8 - Good. 44 out of 333 reviews
Rating 6 - Okay. 70 out of 333 reviews
Rating 4 - Poor. 60 out of 333 reviews
Rating 2 - Terrible. 79 out of 333 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place seems weird. Rooms dated. Walls had many wholes in them.
Stayed 2 nights in Oct 2025

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kireona

Stayed 7 nights in Oct 2025

6/10 Okay

Bob

Disliked: Cleanliness, staff & service, amenities
The check-in and check-out process was terrible. It took 15 minutes to check-in and 20 minutes to check out using an electronic kiosk. At check out the person insisted the hold fee I was charged upon checkin, was paid in cash and I would have to wait until a person thats comes in at 9:30 to get reimbursed..I paid the fee with a credit card..he kept saying no, you paid cash..he was arguing with me about it...he finally called his manager..after several more minutes, he finally comes back and says, your credit card will get credited..no apology..nothing
Stayed 2 nights in Oct 2025

10/10 Excellent

Irving

Liked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Al

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Gareth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Breakfast menu only had basic food, like cereal, bread, and peanut butter. Not many choices.
Stayed 1 night in Oct 2025

4/10 Poor

Jeff

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If all you are looking for is a cheap place to sleep for the night, this can work. Otherwise, it's garbage. It's a dirty and beat up facility. TV didn't work, lights were out. Also, don't let the free continental breakfast fool you. It was the absolute bare minimum. In fact, they had open gallons of milk and Sunny D in the small refrigerator. Seemed pretty darn unsanitary to me. I didn't touch it.
Stayed 1 night in Oct 2025

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke detectors were chirping throughout the hotel. There were no front desk employees only a kiosk. I was afraid to leave my room because another guest was locked out of their room because their key didn’t work and the kiosk couldn’t give them a new one. I would never stay here again.
Stayed 1 night in Oct 2025

2/10 Terrible

Marquitta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing, there was no person to check us in. It was done via a remote kiosk with a person probably out of the country. Had never experienced that. The hotel overall needs some TLC. Painting, entry doors and pavement outdoors is bad. Rooms need to be remodeled. Our room was dirty had stains on the lamp and trash from last guest. The only good thing was that it was close to our wedding venue and the price was good. But I will say that the sheets were clean. Would not stay here again. Do not stay here.
Stayed 2 nights in Oct 2025

8/10 Good

Judith

Liked: Staff & service
Stayed 8 nights in Sep 2025

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and checked right back out! The whole experience was odd and I felt unsafe.
Stayed 2 nights in Oct 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was
Stayed 2 nights in Oct 2025

4/10 Poor

Marta

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our room had only one light working, all other light bulbs were missing so super limited lightning in the room. TV did not work at all.
Stayed 2 nights in Oct 2025

2/10 Terrible

amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
if i could give zero stars i would. first. no one works the desk. it's an automated kiosk with people in another country checking you in. it was hard to understand what he was saying and took way longer than it should. second they gave me a room that had never been cleaned. so i had to go back to the kiosk and then a lady with a notebook told him which rooms were available and clean. third... these rooms are rough. damaged walls, doors, furniture. the bathroom door would not close at all. i would recommend sleeping in your car before staying here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gina, Trenton

Travelled with family
Disliked: Amenities
Room floor sticky, smoke detector beeped all night outside room, smoke detector missing in our room, tv not plugged in and then would not work with remote given, curtains broken, no rod to hang clothes in closet area, no one working front desk , linens looked dirty and hair on them , towels left appeared dirty no chair at the desk in room - coffee pods with no coffee maker I would like my Money back please - no one to talk to on property
Stayed 1 night in Oct 2025

6/10 Okay

Matthew ma

Stayed 2 nights in Sep 2025

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay here needs work. No front counter person you check with a web chat kiosk screen. Only one lamp and two pillow. Not enough curtains closet window had none allowing parking lot light to light up the room at night. No Wi-Fi no Catv .Room big and clean no toilet paper holder. No elevator. Wouldn’t recommend because of no staff on property.
Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Liked: Room comfort
Disliked: Staff & service
Worn down
Stayed 1 night in Oct 2025

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold in air conditioning
Stayed 2 nights in Sep 2025

2/10 Terrible

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had dog food on the floor by the bed and by the fridge and the floor was dirty and all the corners were filthy gross. The Tv wouldn't turn on and was damaged with multiple large cracks on 2 different sides. When i checked in there was no staff just a kiosks with a person on the screen working remotely. They took the seperate $100 deposit via a credit card machine sitting on the desk next to the kiosks. Never recived a receipt for the deposit only a piece of paper with the room number wifi info and their charges for smoking or undeclared pets.
Stayed 1 night in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, room comfort

Cheap place to stay but beware….

You could tell this building used to be something else cause it is definitely aged and not in a cute charming kind of way. They have tried their best to make it look historical. I saw signs for guest laundry and fitness center but they didn’t actually exist. My room was next door to the bar that is I didn’t hear anything coming from in the bar but those walls are so thin you can hear people talking in the lobby and out side. Oh and the continental breakfast is literally toast and cereal.
Stayed 1 night in Sep 2025

6/10 Okay

Ndagijimana

Travelled with family
Liked: Staff & service
Enough
Stayed 2 nights in Sep 2025