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Holiday Inn Cardiff City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Exterior
Pub
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1XD
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪8 min walk‬
  • Place, Principality Stadium
    ‪1 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | Desk, blackout curtains, soundproofing, iron/ironing board

Premium Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

7.8 out of 10
Good
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Indigo Cardiff by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,522 reviews
The price is CHF 86
includes taxes & fees
30 Oct - 31 Oct
Hotel Indigo Cardiff by IHG

About this property

Holiday Inn Cardiff City Centre by IHG

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The sightseeing around Holiday Inn Cardiff City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Cardiff Castle. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Junction Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 11 meeting rooms
  • Guests have great things to say about the clean guestrooms and the central location
  • Steps from Animal Wall and Bute Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square metres) and includes conference space. The eco-certified Holiday Inn Cardiff City Centre by IHG also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Junction Restaurant – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar.
Callaghans Sports Bar – This pub only serves light fare.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.00 per person
  • Uncovered self-parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1008 reviews
Rating 8 - Good. 346 out of 1008 reviews
Rating 6 - Okay. 119 out of 1008 reviews
Rating 4 - Poor. 32 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

john

Travelled with partner
lifts are in poor condition, one was not working
Stayed 2 nights in Jun 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the centre

Nice hotel close to the centre just opposite the castle. Parking is available but can be a bit tight. We could walk to all the areas we wanted to see. Lots of dining options in walking distance.
Stayed 3 nights in Jun 2025

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Staff & service, room comfort
Always a decent stay but room cleaning was very noisy the next morning. Other than that all good
Stayed 1 night in Jun 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, room comfort
Professional, courteous Staff. Excellent breakfast. Clean room, comfortable bed. Quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

IAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff lovely large room great location for the city excellent value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn is in an excellent location for the castle and everything Cardiff has to offer. The lobby, bar and breakfast area are modern and welcoming; and the buffet breakfast was very good. My only criticism was that our room, although large with a comfy bed, was a bit tired and shabby; it lacked the modern touches that the reception and restaurant have been furnished with and the bathroom is small and a bit drab. As we were staying on a concert weekend the room rate was higher than usual and therefore the tiredness was more disappointing. For convenience we would possibly book again but I would think twice if comparable city centre hotels were available.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

The syay was as expected, as always. Staff were helpful and friendly. Location was ideal because of mobility and close to amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

O C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Liked: Room comfort
The shower set up in 609 needed a little getting used to. Otherwise okay, but a little too expensive for the experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamod

Stayed 1 night in Jun 2025

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities

good

Good location, friendly staff, great dinner. Breakfast was ok, pain au chocolate not really freshly.
Stayed 1 night in May 2025

8/10 Good

HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was clean and comfortable, staff were very friendly and service was very good. Parking was quite busy but very convenient behind the Hotel. The Hotel location was excellent for the city centre and local amenities. We have stayed before and would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Faruque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel with excellent restaurant

We liked the large rooms and bathroom. The air conditioning was quiet. We had delicious dinner at the restaurant downstairs. The castle is 5 minutes walking distance and there are many restaurants and stores nearby. We walked from the train station to the hotel. The staff were very friendly.
Stayed 2 nights in May 2025

8/10 Good

Robyn

Stayed 1 night in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Julian

Liked: Staff & service

Poor experience

Visited Cardiff for a 50th birthday party so wanted a bed for the night. Everything was OK until at 7am two loud (possibly drunk) men barged into our room, singing and shouting. When they saw us in bed they said “Oh, we thought this was our room, Reception gave us this number”. They left rapidly and left our door open until I shouted for them to shut it. Left us both shaken and spoilt an otherwise lovely weekend. On departure we reported this to Reception and the Receptionist refunded us our breakfast charge. Rather disappointed.
Stayed 1 night in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
The car park woukd not have been safe for physically disabled patrons.
Stayed 1 night in May 2025

4/10 Poor

Stephen

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Having to pay £16 to park a motorcycle is extortionate, doubt I’ll use this hotel to stay in Vardiff again..
Stayed 1 night in May 2025