Booking was cancelled and Hotels.com did not tell me. Only found out by chance when I contacted the hotel a few days before. Had no apology from hotels.com
The room is very basic, but to be expected for that price. The bed in room 2 is awful. Super uncomfortable, was like sleeping on springs.
The towel holder fell off the wall when I tried to use it.
The carpets could do with a good clean.
Very quiet, which was great.
On arrival we were given a chalet type room, which had a sml double bed and a single. The shower took an age to warm up. Loose floor tile next to toilet. Beds were so uncomfortable, i would suggest a matress topper
There was a hole above the front door(needs filling in). On booking there were pictures suggesting food was available when we enquired they have no kitchen. Now the good bits, short distance from town and train station. Plenty of take away places. And only a short drive into Cardiff.
Bed was really hard so couldn't sleep, very noisy with people talking loudly and shouting outside as are room was right outside beer garden. Had cups, kettle, milk, and coffee and stuff but no tea spoons to stir it with
Swift and friendly check in. The lady was extremely helpful and ordered us a taxi when we needed one. Room was basic but clean and the bed was comfortable. Only problem was that the curtains wouldn't close properly. Would stay there again if needed as it is a good budget hotel.
Lovely staff, clean, soft clean bed. Needs updating or at least refreshing at least with some paint. For the price canât really complain but I would rather pay a bit extra to have it refreshed with that paint I mentioned earlier
The room was tidy and clean wasnât fussy on the sitting on the check in desk. The room next to us there were four in one room and they kept us awake all night talking and shouting for the price it was ok. Would I recommend it No
Staff friendly our annex was ok had damp in it the hotel/ pub not so nice the locals made it very clear that you wasnât welcome all we wanted was a quick drink but was told we couldnât sit anywhere in the pub so it was best we left if we hadnât gone especially for our daughters birthday and drove 5 hrs to get there we would of gone straight home
Clean and tidy rooms. Fast check in and key to let yourself in if returning late. Saturday night noise from the venue below and later in the street outside that woke us up was the only issue and not the fault of the hotel.
Staff were excellent the 3 days i stayed there, could not have been friendlier or more helpful. Managed to get a later check out as my flight home wasn't until Sunday night. Would stay there again if I'm down that way.
Donât be put off by what it looks like outside. Itâs a social club thatâs tired and a little shabby with rubbish etc outside. BUT, the staff are very nice and helpful and the room (separate building by the car park) was very clean and comfortable, albeit in need of a little TLC (curtains handing down). I have paid a lot more for a far worse room in other places and for what we paid I think it was absolutely fine and for be night, would use it again. Plus, although a club, very little noise.