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Vale Resort

4.0 star property

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Photo gallery for Vale Resort

Exterior
Exterior
Exterior
Indoor pool
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Restaurant

Explore the area

View in a map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪7 min drive‬
  • Place, St. Fagans National Museum of History
    ‪14 min drive‬
  • Place, The Royal Mint Experience
    ‪16 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room - Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • Golf view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room - No Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

9.0 out of 10
Wonderful
(52 reviews)
  • Resort view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Vale Resort

2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges and a fitness centre are on-site.
Vale Resort offers 143 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Vale Resort. During your stay, you'll be close to Llantrisant Castle. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, body treatments or facials at Vale Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • 5 minutes by car from Llantrisant Castle and 9 minutes from The Royal Mint Experience
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. An indoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch and dinner.
Champagne Bar – On-site Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1007 reviews
Rating 8 - Good. 263 out of 1007 reviews
Rating 6 - Okay. 96 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Staff were very welcoming and friendly. We were attending a wine tasting experience at Llanerch Vineyard and the hotel, very kindly, shuttled us to and from the vineyard, which was fantastic! The room was nice. The bathroom in particular was very spacious. My husband and I had a lovely overnight stay, would highly recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Stayed 1 night in Feb 2026

10/10 Excellent

Kalie

Business traveller
Liked: Cleanliness, amenities
Hotel great, staff, rooms & restaurant quality food & great menu. Would highly recommended, setting beautiful too!
Stayed 1 night in Feb 2026

8/10 Good

Louise

The resort itself is beautiful, with a comfortable bed &lovely pool area. There were some initial concerns around customer service. Eg: when asking for a taxi to be arranged for dinner, we were simply directed to a display of local taxi cards. A more proactive response, such as offering to arrange this on our behalf, would have been appreciated. The room was generally clean, though there were a few frustrations. The heating and air conditioning are centrally controlled, which proved inconvenient. Although we were told control would be released to the room following a call to reception, this reverted back to central control very quickly. There was no fridge in the room on arrival, despite a designated space for one. We requested a fridge, staff warned one might not be available, it was delivered promptly. It worked well, though it was not particularly clean. Before dinner, we visited the bar and ordered two cocktails, which were pre-mixed and very poor. We then opted for champagne, which was initially flat. However, the barman was extremely helpful and promptly opened a fresh bottle for us, Breakfast the following morning was excellent overall. The food was hot, fresh and plentiful, and the breakfast staff worked exceptionally hard. The only downside was that white bread ran out despite there being nearly an hour and a half of service remaining.While there were no amenity kits provided in the bathroom, the toiletries themselves were very good. OveralI would recommend stayi
Stayed 1 night in Feb 2026

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, amenities
Lovely size room with everything needed and even a complementary bottle of wine ! Perfect. Shame we couldn't get out onto the balcony due to heavy rain but we will definitely visit again.
Stayed 1 night in Feb 2026

8/10 Good

Kha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well run hotel. Receptionist was excellent and vey helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, good food in the bar and friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Pleasantly pleased with the hotel…just wished we stayed for another night
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Jan 2026

8/10 Good

lee

Business traveller
Liked: Cleanliness, property conditions & facilities
Booked the vale and ended up at the Hensel Castle which I thought was an upgrade as the room size and standard was incredible. However all the facilities including spa, bar and restaurant were back at the Vale so they put on a mini bus. It’s not the end of the world but would have preferred more facilities locally. Ate in the restaurant and I wasn’t blown away by the choice. Everything with chips pretty much. Steaks were expensive and no option fo a pie or curry for example.
Stayed 1 night in Jan 2026

2/10 Terrible

Sarah

Stayed 1 night in Jan 2026

8/10 Good

joshua

Stayed 1 night in Jan 2026

10/10 Excellent

grzegorz

Liked: Cleanliness, staff & service, amenities
Outstanding staff and customer service. Everything was amazing. Breakfast can be a little for the price it costs or just lower the price of it. Otherwise truly exceptional.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little cool & control took a time to kick in.
Stayed 1 night in Jan 2026

6/10 Okay

Renee

Stayed 1 night in Jan 2026

4/10 Poor

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2026

10/10 Excellent

Shree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in one of the balcony rooms and the room was legit the best room we have stayed in the UK. The bed was a dream, super duper huge and the view from the balcony was magnificent. Their breakfast spread was delicious, the only downside of the stay were the cocktails from the Vale bar, I think they could do better with that. Apart from that, it was a 5/5.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Excellent staff and wonderful hotel
Stayed 1 night in Jan 2026