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County Hotel

3.0 star property

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Photo gallery for County Hotel

Reception
Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Breakfast, lunch and dinner served

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
9 Botchergate, Carlisle, England, CA1 1QP
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

7.2 out of 10
Good
(12 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.2 out of 10
Good
(36 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

County Hotel

Suburban hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
County Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. County Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Gallerie – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13.00 per person
  • Self-parking fee: GBP 5.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 260 out of 1003 reviews
Rating 8 - Good. 334 out of 1003 reviews
Rating 6 - Okay. 202 out of 1003 reviews
Rating 4 - Poor. 112 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

David

Overall a pleasant stay. Ideally located for town and a two-minute walk to the station (which was my primary reason for choosing the County Hotel) - there is also a sizable car park to the rear. I did get a cheap deal, so wasn't expecting a large room, but i was placed on the back of the building where im informed that it would be quieter. Due to the location, it does get a bit loud on the weekend evening with a couple of guests returning from their adventures quite late so bear this in mind if you're after a quiet night. The general decour away from the reception area is a little dated, but it is clean, the beds are comfortable and the shower is hot. Staff are all really polite and helpful with local knowledge. Breakfast is also quite good with a selection of hot food cerials and pastries. I'd happily stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
The Location is good , but would not recommend as when arrived to our room was welcomed with earplugs on the bed to which as a 62 year old did not like banging music till 2am in what was a very small room (309) , dressing table with a tv on it and teas making facilities in front of the mirror. Only one bedside cabinet which having to lean to the floor to reach a glass in the night not recommended. The bathroom was very close to the end of the bed and as you open the door virtually trip over the toilet. Toilet roll had been wet at some point then dried and put on the holder. Breakfast was a choice but if you go down on the later timescale only get what is left. No fresh orange only apple juice. The tea flask had been watered down it was very weak. The room was nothing like what was advertised on the website.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Liked: Staff & service
Good location near the train station. Walking distance to many places of interest, restaurants and shops. Lift was fairly dodgy but it seems there are plans afoot to replace it. Room was a little run down but beds were OK and shower was hot.
Stayed 1 night in Sep 2025

8/10 Good

HARRY

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is need of a full renovation inside and out very porr condition
Stayed 3 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

B

Travelled with group
Stayed 1 night in Sep 2025

8/10 Good

Randy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

ed

Travelled with group
Liked: Amenities
Very central
Stayed 1 night in Sep 2025

2/10 Terrible

Jay

Stayed 1 night in Jun 2025

10/10 Excellent

Helen Corinne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good size bedroom, very warm, friendly welcome from the staff. Very helpful staff. Good breakfast and coffee. Can't stress how much I appreciated the staff being so helpful. Would definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good hotel for the money.

Hotel had beautiful architecture but was tired and worn. Staff were friendly and helpful. Breakfast was excellent and good value. All in all a good one night stay.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

2/10 Terrible

Rhonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Loud and hot

This hotel is in the center of the city so some noise is to be expected, but it was unbelievably loud. Much of that was because it was too hot so windows had to be open to balance the heating system. Definitely run down and in need of updating. Served what I needed which was a bed for the night but wasn't the most comfortable experience
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort

Value for money

Lovely spacious room Excellent breakfast Friendly staff Large hotel but was quiet despite being centre of city Clean room but scuffed and areas of update. For price very pleased
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Stayed 1 night in Aug 2025

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short walk from Carlisle station

Lovely room and it just few minutes walk from Carsile Station.
Stayed 1 night in Aug 2025

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Glad to leave

It was a very old hotel , tired and grubby. Lot of noise from the room above until 2am. Lot ofr noise from a neighbouring business until early hours of the morning. Far too hot on the upper floors .... not a pleasant stay at all.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Great place to stay, close to the rail station and many restaurants and shops.
Stayed 1 night in Aug 2025

8/10 Good

Geoffrey, Great horwood

Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel is clean, just looking tired, staff are very friendly and its value for the money
Stayed 1 night in Aug 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fuss hotel. Clean and tidy. Staff polite and helpful. Great location in town. Breakfast could be better with more staf. Food decent though. I would use this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Harry

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025