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Ox Hotel Carlisle

3.0 star property

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Standard Double Room | Iron/ironing board, free WiFi, bed sheets
Combined shower/bathtub, towels
Exterior
Reception
Fitness facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Place, Eden Rock
    ‪7 min walk‬
  • Place, University of Cumbria
    ‪11 min walk‬
  • Place, Carlisle Cathedral
    ‪3 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.2 out of 10
Very good
(94 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About this property

Ox Hotel Carlisle

Hotel in Carlisle with bar/lounge and fitness centre
This hotel features a fitness centre, a bar/lounge and a 24-hour front desk. WiFi in public areas is free.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the helpful staff at Ox Hotel Carlisle. During your stay, you're just a quick walk from Carlisle Masjid. You'll find features such as free WiFi in public areas, plus a gym and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • On-site recreation includes a gym
  • Within a 15-minute walk of Carlisle Masjid and University of Cumbria
Ox Hotel Carlisle offers its guests a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 160 out of 579 reviews
Rating 8 - Good. 194 out of 579 reviews
Rating 6 - Okay. 112 out of 579 reviews
Rating 4 - Poor. 55 out of 579 reviews
Rating 2 - Terrible. 58 out of 579 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Shannon

Stayed 1 night in Nov 2025

2/10 Terrible

Josie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bludy awful. Stank of cigarettes. Rooms stank. Fire alarm Kept going off. Had to take drinks back as they were awful. Would not recommend.
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms great, staff are absolute gems
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and comfortable, staff great. We've been a few times when it was The Milton Hilltop. Not much has changed. It's not a posh hotel but for a night or two it's absolutely fine. Bit worn in places but rooms, bathrooms are clean and tidy. Breakfast food is freshly cooked and very nice. Not many staff but very efficient and friendly. Half the price of other local hotels but just as good. Nice walk, not too long, into the town centre. Get there early, big car park but it fills up, it's a popular place.
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service
I literally went there slept and left 8 hours later
Stayed 1 night in Nov 2025

6/10 Okay

dmitruczuk

Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness
Nice pleasant staff and was a nice clean room
Stayed 4 nights in Nov 2025

4/10 Poor

Rod

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Stayed 1 night in Aug 2025

6/10 Okay

Simona

Travelled with family
Disliked: Cleanliness
Convenient prices, friendly receptionists, the ptoperty looked tidy, poor breakfast (just toast and cereals), free parking, situate in a good distance from the city centre. The bar area presented with mice, the en-suite bathrooms urine smelling, rubbish rubber mats.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Saeed

yes
Stayed 1 night in Nov 2025

8/10 Good

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was good as usual warm and cosy, wifi intermittent, staff r really friendly, breakfast wasnt advised no cooked food just cereal which was rice crispies or cornflakes and toast was choice of drinks but orange juice had black bits in so didnt really drink much.
Stayed 1 night in Nov 2025

2/10 Terrible

Graham

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I found out through word of mouth that tgis was used formerly for asylum seekers, and it felt that way. Radiator in the room didnt work, i had to use the plug in one out of the wardrobe. Internet was practically non-existent. No spoons in the room, wooden stirring sticks. Bed was atrocious. The worst hotel ive stayed in. I've never been to prison, but id imagine its not much worse than this.
Stayed 1 night in Nov 2025

6/10 Okay

Lesley

Business traveller, Travelled with partner
Liked: Cleanliness
Nothing else. Room basic, but what can you expect for £33 a night.
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Room was good shame about the smell of weed when we walked on the halkway to go fown to reception. Also could not get the wifi to work i. Our room
Stayed 2 nights in Nov 2025

8/10 Good

Steve

Travelled with family
Liked: Staff & service, amenities
Place is convenient for Anglo/Scottish road trips and is relatively clean at a very competitive rate.
Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the hotel was nice and clean would recommend it to my friends and family.
Stayed 1 night in Nov 2025

4/10 Poor

Shan

Travelled with family
Disliked: Amenities
It is a low budget hotel. No chef or lift. So no meals etc. Staff were good
Stayed 1 night in Nov 2025

6/10 Okay

David

Liked: Room comfort
Basic hotel, in the process of being modernised
Stayed 1 night in Nov 2025

6/10 Okay

Howard

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff were courteous and friendly. The room was ok, particularly given the price, which was very good. Overall I have no complaints.
Stayed 3 nights in Oct 2025

6/10 Okay

Robert

Stayed 7 nights in Oct 2025

6/10 Okay

Asif Khan

Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025