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Quality Inn & Suites Carlsbad Caverns Area

2.5 star property

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Photo gallery for Quality Inn & Suites Carlsbad Caverns Area

Lobby
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace
Seasonal outdoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
4200 National Parks Hwy, Carlsbad, NM, 88220
  • Place, Lake Carlsbad Recreation Area
    ‪8 min drive‬
  • Place, Carlsbad Water Park
    ‪8 min drive‬
  • Place, Pecos River Flume
    ‪12 min drive‬
  • Airport, Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Sleep Inn & Suites Carlsbad Caverns Area

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  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,001 reviews
The price is CHF 106
includes taxes & fees
2 Nov - 3 Nov
Sleep Inn & Suites Carlsbad Caverns Area

About this property

Quality Inn & Suites Carlsbad Caverns Area

Hotel in Carlsbad with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn & Suites Carlsbad Caverns Area offers 53 accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites Carlsbad Caverns Area gets high marks from our customers. During your stay, you'll be close to Carlsbad Dog Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Carlsbad Dog Park and 6 minutes from Carlsbad Museum & Art Center
Quality Inn & Suites Carlsbad Caverns Area offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Carlsbad Caverns Area. Free self parking is available.
Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 April to 15 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Quality Inn Carlsbad
Quality Carlsbad
Quality Inn Suites
Quality Inn Suites Carlsbad Caverns Area
Quality Inn & Suites Carlsbad Caverns Area Hotel
Quality Inn & Suites Carlsbad Caverns Area Carlsbad
Quality Inn & Suites Carlsbad Caverns Area Hotel Carlsbad

Quality Inn & Suites Carlsbad Caverns Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 474 out of 753 reviews
Rating 8 - Good. 181 out of 753 reviews
Rating 6 - Okay. 51 out of 753 reviews
Rating 4 - Poor. 27 out of 753 reviews
Rating 2 - Terrible. 20 out of 753 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very nice and helpful. The room was very clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Kris

Stayed 2 nights in Jul 2025

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great clean place
Stayed 4 nights in Jun 2025

10/10 Excellent

G. G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monica was super nice at check in and helpful showing me how to get to the pool. The pool was wonderful for my pain after a long day of driving and hiking. Great breakfast options are always a plus, too! I would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dolores

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Lingsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 3 nights in Jun 2025

8/10 Good

LORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good! Staff was friendly we came in for one night from El Paso. Some card issue error with my credit card, but staff was very apologetic and nice!
Stayed 1 night in Jul 2025

8/10 Good

Govardhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

KUOYUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of stay
Stayed 1 night in Jun 2025

4/10 Poor

Nick

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
First room smelled like milldew. The lady behind the desk said that many of them did due to a carpet cleaning company who did a bad job. She was kind and changed our room before we moved in. Once we moved in to the second room, we left to eat and returned to find the shower only came down at a trickle. We told the new lady at the dront desk and she was rude about it. Came and pulled the knob, saw water coming out and proceeded to tell us we were doing it wrong. My two daughters had already resorted to a bath instead of a shower and my wife had to manage her hair under the poor shower head. She then said that we could change rooms, but it was already11:30 and we were settled in. The next morning I asked for a discount, but she said that she could not give a discount because we booked with Expedia.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Andy, Wink

Travelled with family
Liked: Cleanliness, amenities
Staff were very kind
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet. Parking was a little hard to get for motorcycle riders overall good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Stayed 1 night in Jun 2025

10/10 Excellent

sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good with hot and cold options. Bed was comfortable and staff very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly. The beds were comfortable. Everything was clean. The breakfast was great. It was a super hotel for a reasonable price! We will definitely stay here again when we come back this way.
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely professionals run this hotel!

The manager for this hotel was friendly, courteous and professional. I honestly saw this reflected in the staff and other members of her team. The beautiful bright yellow kitchen area for guests to the cleanliness and competent friendly staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Charles, Midland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid choice for our cavern trip. The breakfast was quite good.
Stayed 1 night in Jun 2025

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice to stay at! Staff was alright when we checked in but it’s a job I get it! Breakfast was good. 30 minutes from the Caverns
Stayed 1 night in Jun 2025

4/10 Poor

Randall

Travelled with family, Travelled with partner
Disliked: Cleanliness
There was what appeared to be dried blood in the bathroom, tv did not work for several hours the first night and the internet did not work entire stay and our no smoking room smelled like stale cigarettes. The bathroom fan did not work and there was no plug in the bathroom sink.
Stayed 2 nights in Jun 2025