Did not have any ice when they said they did. Did not have any continental breakfast when they said they did. Had no hot water when they said they did. Had to fix the toilet seat. And the room stunk when we arrived. Had to spray room down to knock down the smell.
Upon arrival, there was a toilet bowl setting outside the front door. We did arrive early and the receptionist was kind enough to check us in. Granted that there was a lot of renovation going on, but there was a lot of dust everywhere. The hotel was not ready to receive guests and should have at least stated that it was going through construction. I would not recommend this hotel to anybody.
Staying at this studio townhouse in the Sandia Mountains has been a great experience. It combines traditional New Mexican charm with modern touches in a really cool and comfortable setup. The views are stunning, and the setting is perfect if you love nature or the outdoors. Peaceful, scenic, and a great place to relaxâhighly recommend!
This hotel needs to be completely refurbished. It is very, very worn out. The lower floor is in the process of being done. They wanted to put me on 3rd floor with no elevator. I said no, so instead they put me where remodeling was happening. A smoke alarm beeped all night. NO LOCK ON THE BACK DOOR of the property so anyone could come in at night! I felt very unsafe. No one at desk to check me out.
Not worth the price it supposed to be renovated well it doesnât look like it at all the flooring is. Horrible the painting awful the toilet was not clean properly and many more thereâs no batteries on the remote I call and see if a can get any and they said no until the next day the smell in the hallway was the worse, we had a joint door we can hear every from the next guest thru the door. If they charge the amount of money at least they can do a good renovation
Washing Machine didnt work, ice machine didnt work, noise was very loud and there was no breakfast option. However all of this was due to remodeling, so i understand why it was in such a condition. My family and I booked here due to an emergency for one night but would definitely look for other booking options if possible.