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West Inn & Suites

3.5 star property

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Photo gallery for West Inn & Suites

Lobby
BBQ/picnic Area
Library
Flat-screen TV, DVD player
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4970 Avenida Encinas, Carlsbad, CA, 92008
  • Place, South Carlsbad State Beach
    ‪12 min walk‬
  • Place, Carlsbad Premium Outlets
    ‪15 min walk‬
  • Place, Flower Fields of Carlsbad
    ‪2 min drive‬
  • Airport, Carlsbad, CA (CLD-McClellan-Palomar)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(70 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, Multiple Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Grand Room, Multiple Beds

9.2 out of 10
Wonderful
(29 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Suite, 1 King Bed with Sofa bed

Flat-screen TV, DVD player

Premier Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(48 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

West Inn & Suites

An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
West Inn & Suites offers 86 air-conditioned accommodations with DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets and down duvets. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a shower, bathrobes and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at West Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Carlsbad State Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Just a 4-minute drive from Carlsbad State Beach and a few minutes from Flower Fields of Carlsbad
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
West Inn & Suites offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly West Inn & Suites. Free self parking is available.

This 3.5-star Carlsbad hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

West Inn Carlsbad
West Inn
West Carlsbad
West Inn And Suites Carlsbad
West Inn & Suites Carlsbad Hotel Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel
West Inn Suites
West Inn & Suites Hotel
West Inn & Suites Carlsbad
West Inn & Suites Hotel Carlsbad

West Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 821 out of 1071 reviews
Rating 8 - Good. 182 out of 1071 reviews
Rating 6 - Okay. 38 out of 1071 reviews
Rating 4 - Poor. 15 out of 1071 reviews
Rating 2 - Terrible. 15 out of 1071 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Freddy

Stayed 1 night in Nov 2025

8/10 Good

Genevieve

Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a charming and welcoming feel. Very kind staff ! Clean and well kept . Breakfast was delicious and served nightly chocolate chip cookies and milk . My only suggestion was that there was pool and it would have been nice if it was heated so we would have had that option. I’d definitely return if I was in the area.
Stayed 3 nights in Nov 2025

10/10 Excellent

SHUN-HSIEN

Stayed 1 night in Nov 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, and convenient hotel! We love this place and will stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel! We were checked in quickly and even offered milk and cookies! The room was clean, cozy and equally as beautiful ad the hotel. Bathroom has everything you need (and great hot water and shower pressure) the little “kitchen”area is perfect with a great sized fridge, sink and microwave. Bed is super cozy and comfy with awesome pillows and blankets/comforter. TV is modern and offered a ton of variety to veg out to after a long day. I have no idea why I have been wasting money on other local legoland hotels these past 3 years. This place is a gem! The staff is really friendly and welcoming as well. Officially our forever Legoland vacation hotel!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Room was nice, but no hot water and TV wasn't working properly. Checked in too late to try and get anything handled.
Stayed 1 night in Nov 2025

4/10 Poor

Melissa

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The room smelt musty and dust. I had to wipe down the desk immediately. Not every quite as you could hear through the door. People above/below you can hear you open and close the doors as well as walking. Not idea for sure and over priced. Better lower priced options available. Hotel appear to look nice and staff is nice but needs a major renovation.
Stayed 5 nights in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
People were super friendly. Breakfast was great. Location is just a few blocks from the ocean. The rooms are a little dated - the furniture is dinged up and the TVs are dated. Beyond that I really enjoyed it.
Stayed 4 nights in Nov 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, except the AC turned off at night and it was hard to sleep, but overall everything else was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the property when i drove up. Very clean and maintained. Walked in and the staff was very pleasant and friendly. As checking in she informed me of places to eat and beach was within walking distance. The breakfast that was offered had a nice variety to choose from. The room was always clean and felt very safe
Stayed 3 nights in Oct 2025

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel close to shopping and dining perfect for a family getaway. The staff was so nice as well
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua, San Luis

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very cozy hotel great for family!
Stayed 2 nights in Aug 2025

8/10 Good

Gregory

Stayed 1 night in Oct 2025

10/10 Excellent

Mildred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice, excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Raffaella

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes. The room was excellent. Clean and comfortable. The staff was friendly and very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

NEIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Powder eggs. But good variety.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service
Room was very clean and spacious The staff was extremely friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
2 nights. Clean, quiet, comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Property was unique and well maintained.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025