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Hyatt Vacation Club At Highlands Inn

4.0 star property

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Photo gallery for Hyatt Vacation Club At Highlands Inn

Daily full breakfast for a fee
Exterior
Outdoor dining
Front of property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
120 Highlands Drive, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪8 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪10 min walk‬
  • Place, Point Lobos Ranch
    ‪13 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪14 min drive‬

Room options

View all photos for Villa, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Villa, 1 Bedroom

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, desk

Villa, 1 Bedroom, 2 Bathrooms

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, Mobility Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Villa, 1 Bedroom, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living area | Fireplace

Villa, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed

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Hyatt Carmel Highlands
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, 855 reviews
The price is CHF 283
includes taxes & fees
4 Feb - 5 Feb
Hyatt Carmel Highlands

About this property

Hyatt Vacation Club At Highlands Inn

Family-friendly hotel with 2 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Hyatt Vacation Club At Highlands Inn offers 91 accommodations with fireplaces and laptop-compatible safes. Rooms open to balconies or patios. This accommodation has separate sitting areas and includes desks and dining tables. Pillowtop beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Carmel hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Cable televisions are provided. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hyatt Vacation Club At Highlands Inn, you'll be within walking distance of Point Lobos State Natural Reserve. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with body scrubs, massages or facials at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • 14 minutes by car from Monterey Bay and 10 minutes from 17-Mile Drive
Hyatt Vacation Club At Highlands Inn offers its guests 2 hot tubs and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Hyatt Vacation Club At Highlands Inn. For a fee, parking is available. A complete renovation of Hyatt Vacation Club At Highlands Inn was completed in February 2023.

This 4-star Carmel hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Hyatt Vacation Club At Highlands Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 25 for children
  • Self-parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 211 reviews
Rating 8 - Good. 23 out of 211 reviews
Rating 6 - Okay. 21 out of 211 reviews
Rating 4 - Poor. 6 out of 211 reviews
Rating 2 - Terrible. 13 out of 211 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Arneet

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very beautiful safe and the staff was amazing and made our stay very fun and easy-going
Stayed 1 night in Sep 2025

2/10 Terrible

T

Hyatt Vacation Club places unauthorized charges on credit cards that are not owed this makes the stay an unpleasant one unnecessarily. Staff in managmwnt and front desk serm not to care for customers/ members . They act entirled , condescending , pedsntic with out basic interpersonal skills , they la k consideration, respect and enpathy towards customers. They appear rígida and inflexible. Rules snd “ poli ira are more important it seems than the well being of the customers it their needs. Staff also appears totally i aware of cultural differences. Their energy and gone in communication withis negative and
Stayed 1 night in Oct 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, room comfort
Large rooms, great views
Stayed 1 night in Oct 2025

10/10 Excellent

Alana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jayeeta

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen was well stocked. Housekeeping stopped by and asked if we needed more towels and if we needed our trash emptied.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheena

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mayumi

Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, gorgeous views they have done a nice job remodeling the rooms. Fireplaces and ocean views are lovely. The only issue is the check in is too late at 4pm and the check out is too early at 10am it is just not worth the price to stay at this hotel with that short of time to enjoy the room and property.
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and the staff were amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gaurav

It was pleasant stay at the property
Stayed 2 nights in Oct 2025

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and amazing views
Stayed 2 nights in Aug 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Property conditions & facilities
Was really nice but room could of been cleaner
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, Romantic Getaway in Carmel

Incredible hotel villas with breathtaking views! We loved all of the amenities, the campus, and 3 individual hot tubs sprinkled amongst the premises. The villa itself was very nice, I loved the tub! Beautiful, well kept grounds and very friendly helpful staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alyse

Stayed 3 nights in Sep 2025

10/10 Excellent

Lobna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2025

6/10 Okay

John

Travelled with partner
Our room had a great view of the ocean, however the rooms are antiquated and they are missing details that other rooms for the same rates offer. Some of the basic that I believe should be a minimum requirement for a room with this rate is waters, shower caps, and other toiletries. A special touch is highly needed. Our room offered a beautiful view of the ocean; however, it felt outdated and lacked the finer details that other rooms at the same rate typically provide. I believe some basic amenities, such as bottled water, shower caps, and other toiletries, should be standard for rooms at this price point. A special touch would greatly enhance the experience.
Stayed 1 night in Aug 2025