Hotel Cartagena Dubai

4.0 star property

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Photo gallery for Hotel Cartagena Dubai

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Front of property
Premium bedding, minibar, in-room safe, desk
Superior Ocean View | Beach/ocean view
Reception

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Spa
  • Parking included

Explore the area

Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

Standard Twin Room

  • City view
  • Sleeps 3
  • 2 Double Beds

Junior Suite Ocean View

  • 43.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Superior Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Master Suite Ocean View

  • 55 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Twin Room Standard With View

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Similar properties

About this property

Hotel Cartagena Dubai

Beach hotel with outdoor pool, near Bocagrande Beach
At Hotel Cartagena Dubai, hit the nearby beach, dine on-site at the restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
Hotel Cartagena Dubai offers 244 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
During your stay at Hotel Cartagena Dubai, you're just a quick walk from Bocagrande Beach. Features include free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bocagrande Beach and a 4-minute drive from Clock Tower
  • Free shopping centre shuttle service
Some rates at Hotel Cartagena Dubai are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Hotel Cartagena Dubai such as an outdoor pool, a children's pool and a fitness centre.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Beaux Arts hotel also offers a steam room and a rooftop terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Cartagena hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Hotel Cartagena Dubai has a restaurant on site.

All-inclusive details

All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 3 metres
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: COP 45,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (1,615 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 100000

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cartagena Dubai

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 45000 per person
  • Airport shuttle fee: COP 90000 per room (return)
  • Late check-out fee: COP 100000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Hotel Cartagena Dubai offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Dubai
Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena

Hotel Cartagena Dubai Reviews

Reviews

6.4
Rating 10 - Excellent. 124 out of 490 reviews
Rating 8 - Good. 98 out of 490 reviews
Rating 6 - Okay. 97 out of 490 reviews
Rating 4 - Poor. 68 out of 490 reviews
Rating 2 - Terrible. 103 out of 490 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
No hay ningún buen servicio
Stayed 3 nights in Jan 2025

4/10 Poor

Fernando

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
En el ban̈o habia humedad en el piso que salia del tanque del agua eso terrible todo el tiempo, no tendicen que la tarjeta que electronica es para ponerla a la entrada de la puerta y eso activa las luces (llamas a recepción pensando que no hay luz) vi muchos huespedes pasar por eso 😉
Stayed 1 night in Jan 2025

10/10 Excellent

DINORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Pierre

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You have to clean the carpet in the elevator, why is water only available the first day? As other mentionned the food is not a 4*! There is a need for hanging more clothes/towells in the rrom. The window view is nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I would highly recommend this hotel!
Stayed 4 nights in Jan 2025

4/10 Poor

Abdullatif

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Abdullatif

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Greyzman

Stayed 1 night in Dec 2024

8/10 Good

Faisury

Travelled with family
Liked: Cleanliness, staff & service, amenities
NO ES NADA COMPARADO ALA COMIDA QUE OFRECEN EN LAS PROPAGANDAS, NO TIENEN MUCHA VARIEDAD EN EL BUFETE QUE PONEN.
Stayed 5 nights in Dec 2024

10/10 Excellent

CLAUDIA

Stayed 4 nights in Dec 2024

4/10 Poor

Sarah

Disliked: Staff & service, amenities, property conditions & facilities
Literally good enough for sleeping. The food is mediocre and the night staff and security are extremely rude. Def stay somewhere else if you can afford to do so.
Stayed 6 nights in Dec 2024

2/10 Terrible

Luis

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
that room have bug my wife got bites not clean
Stayed 4 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay would not have been complete without Oscar at the pool bar..very abreast with issues and very helpful.If you hapoen to be at the hotel Contact Oscar he would take care of you.
Stayed 3 nights in Nov 2024

2/10 Terrible

Bijoy

Disliked: Staff & service
Poor service, will not recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Good
Stayed 3 nights in Sep 2024

6/10 Okay

Dermiss

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

cande

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked Expedia to help me recover my money the second day I was at this place. I don’t think it should be included in any of your listings as a place to go. It’s very expensive, and it needs to be closed down. It’s very, very gross
Stayed 5 nights in Aug 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 4 nights in Aug 2024

10/10 Excellent

Armando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close toeverything
Stayed 4 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2024

2/10 Terrible

J. Luis Cuauhtemoc Tovar

Disliked: Cleanliness, staff & service, property conditions & facilities
The view was excellent, but rest was very poor
Stayed 8 nights in Jul 2024

2/10 Terrible

Mayra, Fort Detrick

Poor Food, and no hand Towels and no wash clothes
Stayed 5 nights in Jul 2024

6/10 Okay

Marlyn, Rockville

Liked: Cleanliness, amenities
House keeping needs more attention. There were some areas that were not cleaned, or were moldy. Food served at the buffet was good, but portion sizes were small and limited. Staff were nice enough but not friendly/inviting. The elevator doors close too sudden and quick, which is a hazard. The pool area are very small for a big hotel.
Stayed 5 nights in Jul 2024

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would never visit again this property and place.
Stayed 3 nights in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024