6/10 Okay
Andres F
Travelled with family
20 Aug 2025
Overall Okay Stay
I’ll start off by saying that there were many of us spread across 4 different rooms and that overall, the staff was great with our stay and any requests we had. Unfortunately our room had an issue where the shower water would not drain and the shower head sprayed water everywhere but down. In addition to this, one of our bedrooms AC did not work and as a result, moisture was condensing on a pipe causing water to drip over our kids bed. Maintenance did come and fixed the bathroom drain and shower head issue. They wiped the condensing pipe down but it persisted along with the broken AC. They did not recognize our “Platinum “ status nor was our “VIP” amenity honored (an issue we continue to see with hotels we visit around the world - Expedia needs to do better with their vendor partners in how they communicate with eachother). Thankfully the staff made up for it by letting us check out late at 4pm for 1 room which really helped out. I will not be back but this hotel did serve its purpose for our stay.
Andres F
Stayed 2 nights in Aug 2025





























