Hilton Cartagena

4.5 star property

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Photo gallery for Hilton Cartagena

Exterior
View from room
Room, 2 Queen Beds, Corner | Living area | 49-inch LCD TV with cable channels, TV, MP3 dock
Reception
Beach nearby, black sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Castillo Grande Beach
    ‪5 min walk‬
  • Bocagrande Beach
    ‪8 min walk‬
  • El Laguito Beach
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Parlor)

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 Queen Bed (View)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(52 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

7.2 out of 10
Good
(5 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(50 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Parlor)

8.8 out of 10
Excellent
(3 reviews)
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 143 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Parlor)

10.0 out of 10
Exceptional
(2 reviews)
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(63 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Cartagena

Elegant beach resort and 4 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Hilton Cartagena's 4 outdoor swimming pools or pampering yourself at the full-service spa. Housekeeping is available on request.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Cartagena resort provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools and 6 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hilton Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at Las Chivas Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to hot stone massages, body wraps or body scrubs at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Bocagrande Beach and 8 minutes from San Felipe de Barajas Castle
  • Pets welcome for a fee
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hilton Cartagena, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

This 4.5-star Cartagena resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Las Chivas Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Pizza Al Forno – This family restaurant specialises in pizza. Open daily.
Pool Bar – This poolside bar only serves lunch. Open daily.
Sunset Grill – This beachfront bar specialises in Regional cuisine and only serves lunch. A children's menu is available. Open daily.
Society Lobby Bar – Overlooking the garden, this lobby lounge only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • 6 hot tubs
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping centre
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,941 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 210000 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 87000 for adults and from COP 43000 for children
  • Fee for in-room wireless Internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 1077 reviews
Rating 8 - Good. 220 out of 1077 reviews
Rating 6 - Okay. 88 out of 1077 reviews
Rating 4 - Poor. 27 out of 1077 reviews
Rating 2 - Terrible. 27 out of 1077 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dorian Marky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is when, the lady is making omelette. There should be a protective covering over the food . So the birds won’t steal her stuff while she is serving the food to different ppl that ordered their omelette
Stayed 4 nights in Mar 2025

10/10 Excellent

JUAN RICARDO, CHICAGO

Stayed 6 nights in Mar 2025

8/10 Good

Laura

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good value for price
Stayed 4 nights in Mar 2025

10/10 Excellent

Dharam, bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Very Quiet location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great beach front hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Shakirat Olaide

Stayed 4 nights in Mar 2025

4/10 Poor

Shepard

Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Private beach pool jacuzzi everything you need
Stayed 4 nights in Mar 2025

10/10 Excellent

Maleniy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Yexiade C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Excene

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

DARRIO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. I would definitely stay there again.
Stayed 4 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Cottrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for the area . Walking distance to a lot of things like food and shops
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Joyce

Stayed 8 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Angel Pineda

Liked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 4 nights in Mar 2025

6/10 Okay

ROBERT

Stayed 8 nights in Jan 2025

8/10 Good

ANDRES FELIPIE MAFLA

Travelled with family
Liked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and had a generally good experience. The room was well-cleaned and updated, providing a comfortable and modern stay. The service was great, and the staff was very kind and accommodating. The overall property is in good condition, and most of the amenities were well-maintained. However, the main downside was the pool. Unfortunately, it was poorly maintained— the water was literally green, indicating a lack of proper cleaning. My daughter even developed a skin rash after using the pool, which was very concerning. Aside from the pool issue, everything else met or exceeded expectations. If management improves pool maintenance, this would be an excellent place to stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Donna M

Stayed 3 nights in Mar 2025

8/10 Good

John L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the experience was good. However, upon arrival there were no face towels in our room, but after a quick call to Expedia, the hotel provided the face towels. The breakfast buffet was $25.00 per day (fresh fruit juice's) Great value if you're not leaving the hotel. The pools and spas were all in good condition.
Stayed 4 nights in Mar 2025

8/10 Good

Angel Seth

Liked: Cleanliness, amenities
Loved it
Stayed 4 nights in Mar 2025

6/10 Okay

Rafael de la

The front desk can do better
Stayed 9 nights in Mar 2025