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Hotel Casa Cytia

3.0 star property
VIP Access

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Photo gallery for Hotel Casa Cytia

Outdoor pool
Interior detail
Standard Triple Room | Minibar, in-room safe, soundproofing, free WiFi
Outdoor dining
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle del Pozo 27-16. Getsemani, Cartagena, Bolívar
  • Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Clock Tower
    ‪8 min walk‬
  • Bocagrande Beach
    ‪3 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double or Twin Room, Pool View

Superior Double or Twin Room, Pool View | Minibar, in-room safe, soundproofing, free WiFi

Superior Double or Twin Room, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Classic Double Room, Pool View

Classic Double Room, Pool View | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Cytia

Hotel with free breakfast, near Clock Tower
This hotel features an outdoor pool, concierge services and a 24-hour front desk. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
Hotel Casa Cytia offers 12 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Casa Cytia, you're just a quick walk from Santisima Trinidad Church. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge
  • Within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower
Free breakfast is available daily. Public spaces have free WiFi. Hotel Casa Cytia also features an outdoor pool, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 10 years old and younger aren't allowed at this property.

Property is also known as

Hotel Casa Cytia Hotel
Hotel Casa Cytia Cartagena
Hotel Casa Cytia Hotel Cartagena

Hotel Casa Cytia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 55 reviews
Rating 8 - Good. 7 out of 55 reviews
Rating 6 - Okay. 0 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Aaaamazing location...and great room. Everything was perfect! 11 out of 10
Stayed 2 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location,Incredible Staff, & Inconsistencies

Hotel Casa Cytia in Cartagena's Getsemaní neighborhood boasts a fantastic location and exceptional staff, but has some issues. The outstanding service from staff members like Carlos, Samith, and others is a major plus. However, potential guests should be aware of significant drawbacks: Scam Warning: A man named Alfredo, posing as a tourist agent, frequents the hotel and has been known to scam guests out of significant sums of money. The hotel should address this to protect guests. Communication & Amenities: Pre-arrival email communication is unreliable. The Wi-Fi is slow and intermittent. There is no elevator, which is a concern for those with mobility issues. Basic Inconsistencies: Guests may experience water outages. The breakfast lacks variety. There is no on-site coffee shop or laundry. Parking: The hotel lacks parking, making taxi pick-ups and drop-offs stressful. While the location and staff are definite positives, the serious scam issue and other inconsistencies should be weighed carefully by potential guests.
Stayed 14 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are delightful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little Hotel in the heart of the Getsemani Neighborhood. All the Hotel staff are nice and attentive, especially Carlos, he takes care of you. Gracias Carlos por todo. We will definitely stay here on our next visit to Cartagena. PS: The breakfast is a nice touch!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Charm and quite. People are very nice. Recommended
Stayed 3 nights in Feb 2025

8/10 Good

Myles

Stayed 1 night in Feb 2025

10/10 Excellent

januari

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Jan 2025

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of all the nightlife. Carlos was great as well.
Stayed 2 nights in Jan 2025

4/10 Poor

Ariana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I have no idea how this property had so many good reviews. My fiancé had a knife pulled on him right around the corner maybe two or three blocks from the property. There was no hot water. You need to be let in and out every time you arrive or depart, you can’t do it yourself. One night we ordered a pizza and the man on night duty told us that we had to eat it downstairs and could not take it to our room, which is illogical since the rooms have refrigerators and I’d brought groceries up to the room previously. You’re not allowed to drink near the pool. There is no reprieve from noise. There are parties going on every single night outside so you can hear and feel the base thumping through the room which would go on until 3 am. Absolutely would not reccomend this place.
Stayed 5 nights in Jan 2025

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kindly. This property is close for everything you need to know in Cartagena
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret, Irvington

Stayed 2 nights in Jan 2025

10/10 Excellent

Barry

Stayed 2 nights in Jan 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful property. The staff are friendly and very nice. The housekeepers keep your room very clean and cool when you return for the day. Great choice.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 4 nights in Sep 2024

10/10 Excellent

andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

ELIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi maravilhosa , o hotel d muito aconchegante. Tufo muito limpo , localizado excelente , funcionários muito antecipados . Adorei e recomendo com certeza . Quero deixar meu agradecimento em especial aos funcionários , um senhor que fica no turno da noite muito gentil e atencioso . Obrigada a tidos
Stayed 3 nights in May 2025

10/10 Excellent

Marcia Lygia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrivelmente perfeito!!!

Fantástico. Localização excelente, limpeza perfeita, cafe da manhã excelente. Carlos me recepcionou com muita simpatia e ajudou em tudo. Uma pessoa incrivel, alias toda a equope do hotel esta de parabéns!! Perfeito. Nota 1000. Obrigada!
Stayed 4 nights in May 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE LOCALIZAÇÃO

Adoramos o hotel! No coração do bairro mais boêmio da cidade. Quarto grande com mobiliário novo e confortável. Fomos muito bem recebidos e tratados pelos funcionários; sempre muito gentis e solicitos. O café da manhã é bem farto e servido nas mesas
Stayed 1 night in May 2025

10/10 Excellent

José A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel próximo das principais atrações, quarto limpo todos os dias, chuveiro quente, pessoal muito atencioso, café da manhã razoável.
Stayed 3 nights in May 2025

8/10 Good

LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção em Getsemani.

A estadia tem localização excelente em Getsemani, da pra fazer tudo a pé, inclusive ir pra cidade amuralhada. Achei o tamanho do quarto ótimo e o café da manhã bom. Embora a noite tenha um pouco de barulho nas ruas do entorno, não chegou a atrapalhar porque pararam cedo.
Stayed 3 nights in Apr 2025

10/10 Excellent

mario maldonado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifica ubicacion si viajas a divertirte
Stayed 3 nights in Apr 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Cu
Stayed 5 nights in Apr 2025

10/10 Excellent

Pedro de Alcantara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

William Algarin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025