Boutique Cartagena hotel connected to the convention centre, steps from Plaza de la Trinidad
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Casa Lola Deluxe Gallery offers 22 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 45-inch Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and portable fans. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
2 outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Lola Deluxe Gallery. During your stay, you'll be connected to the convention centre and just a quick walk from Clock Tower. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Enjoy Caribbean cuisine at RESTAURANTE Doña Lola, a fine-dining restaurant with garden views
Full breakfast served daily for a fee
Take a swim in the 2 outdoor pools
Treat yourself to massages, facials or manicures and pedicures at the spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Steps from Plaza de la Trinidad and Centenary Park
Airport shuttle service available for a fee
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls
Hotel Casa Lola Deluxe Gallery offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.
A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Hotel Casa Lola Deluxe Gallery. An airport shuttle (available 24 hours) is available for a fee.
This 4-star Cartagena hotel is smoke free.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
RESTAURANTE Doña Lola – Overlooking the garden, this fine-dining restaurant specialises in Caribbean cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (COP 25,000 per day)
24-hour return airport shuttle on request for a surcharge
Food and drink
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 75,000 for children
A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Couples/private dining
Snack bar/deli
Restaurants on site
RESTAURANTE Doña Lola
Things to do
2 outdoor pools
Art gallery
Designer stores
Full-service spa
Family friendly
2 outdoor pools
Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Outdoor treatment areas
Spa open daily
Sports massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
More
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Free cot
Hypo-allergenic bedding
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
45-inch smart TV with cable channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning
Free local calls
Iron/ironing board on request
Laptop workspace
Phone
Portable fan
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: COP 50000 per pet, per night
Maximum 1 (weight limit: 26 lb per pet)
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 4 years old or younger stays free when using existing bedding.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately COP 75000 for adults and from COP 75000 for children
Airport shuttle fee: COP 35000 per vehicle (maximum occupancy 3)
Nearby parking fee: COP 25000 per day(66 ft away; open 24 hours)
Pet fee: COP 50000 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Casa Lola Deluxe Gallery offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pool access available from 8:00 AM to 7:00 PM
One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
CASA LOLA Cartagena
HOTEL CASA LOLA
HOTEL CASA LOLA Cartagena
Casa Lola Deluxe Gallery
Hotel Casa Lola Deluxe Gallery Hotel
Hotel Casa Lola Deluxe Gallery Cartagena
Hotel Casa Lola Deluxe Gallery Hotel Cartagena
Hotel Casa Lola Deluxe Gallery Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Casa Lola was great! The staff was so helpful and welcoming with each thing we needed. Each time we left/returned we were welcomed by air conditioning in the lobby. The design of the hotel is incredible and very unique.
Didn’t receive room upgrade. The communication wasn’t clear however the front desk person was nice to accommodate me in quickly. I would recommend this property to anyone for Cartagena travels. It’s located at the center and it’s very close to everything tourist are looking for
Eclectic decor, great location, kind helpful staff
Great location, fantastic roof pool area, great welcome drinks. Decor is eclectic, hotel spans two old colonial buildings. Staff was very kind. Cute candies and a poem every night for turn down service.
The hotel is in a great location. The staff was always willing to assist. Loved the upstairs pools, the amazing breakfasts, the different rooms. There was a bit of a language barrier, but we all managed with gestures, google translate and lots of interaction. The included breakfast was delicious and the few snacks we ate a few times were delectable.
The one inconvenience was a cold water issue with the shower, which took several requests to resolve. Will definitely consider going back.
The hotel décor is stunning, lots of details and touches all throughout. I loved everything about this hotel, the only thing is that the pool is really to sit around its like 2 to 3 ft. deep, not for swimming and I feel the bathroom in the pool area could smell better and be a little but nicer. My room was comfortable but a little tight for two but we made it work. The staff was amazing, I only had breakfast here and it was great. amazing location to be steps from all that is Getsemani and the Wall City is a 5 mins cab or 10 in walk.
The room was amazing, the overall interior design of the hotel was very unique and beautiful, what a great experience! The staff were all very professional, very helpful and very nice. I loved the food, the breakfast was probably the best breakfast experience I have ever had at a hotel. On a beautiful garden patio with water features, listening to the birds, eating the delicious food, it was truly a magical and romantic experience
We stayed in room 13 (Presidential Suite) which was super unique and comfortable. Sleeps 3 comfortably and we requested an extra bed at no charge which accommodated my family of four perfectly. The hotel facilities are great as well. The rooftop pool and bar is also beautiful and unique as you can tell from the pictures. Breakfast was included with our room and was also delicious. Please do not forget to try the main restaurant. We had our lunches and dinners pre planned by our friends from Barranquilla who met us at Cartagena and the restaurant (Doña Lola) was the best by far. Thank you Ignacio for the special treat and we sincerely wish you much success.
Run don't walk - this hotel is everything and more the reviews and pictures say/show! Excellent service, food, neighborhood, cleanliness, ambiance, just overall absolutely fantastic! If I make it back to Cartagena, I will definitely stay here again!
The place is simply amazing! The property is like an art museum! The staff are incredible, and they made our anniversary weekend for my wife and I an unforgettable one! Thank you for everything and definitely will be back.
This was an amazing experience. The most beautiful and unique decor. Photos do nothing for the experience you see and feel when you are there. Food was delicious & staff was very friendly. Probably the only place I will when coming back to Cartagena.
The minute i walked into the hotel, i knew it was going to be a wonderful experience. Yaudis was at the desk and she went above and beyond explaining everything i needed to know about the property. She was always there to answer questions, get a taxi, extend my stay. Yaudis made my stay at casa lola the best experience
The hotel and our room were stunning. The service was excellent and meticulous in every respect. If we return to Cartagena we would not consider staying anywhere else.