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ibis Cartagena Marbella

3.0 star property

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Exterior
Exterior
1 bedroom, in-room safe, soundproofing, free cots/infant beds
Business centre
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
Avenida Santander #47-90, Cartagena, Bolivar, 130002
  • Marbella Beach
    ‪2 min walk‬
  • Clock Tower
    ‪3 min drive‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, in-room safe, soundproofing, free cots/infant beds

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

7.6 out of 10
Good
(55 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

View from room

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Sea View

View from room

Standard Room, 2 Single Beds, Sea View

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Sea View

1 bedroom, in-room safe, soundproofing, free cots/infant beds

Standard Room, Multiple Beds, Sea View

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View | 1 bedroom, in-room safe, soundproofing, free cots/infant beds

Standard Room, 1 Double Bed, Sea View

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Cartagena Marbella

Sandy fun near Marbella Beach and Walls of Cartagena
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis Cartagena Marbella offers 180 air-conditioned accommodations with a safe and a hairdryer. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cartagena hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ibis Cartagena Marbella's great location gets high marks from our customers. During your stay, you're just a quick walk from Marbella Beach. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Marbella Beach and a 2-minute drive from Walls of Cartagena
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Ibis Cartagena Marbella also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Cartagena Marbella has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 42,000 for adults and COP 19,500 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 42000 for adults and from COP 19500 for children
  • Pet fee: COP 60000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Cartagena Marbella Hotel
ibis Marbella Hotel
ibis Marbella
ibis Cartagena Marbella Hotel
ibis Cartagena Marbella Cartagena
ibis Cartagena Marbella Hotel Cartagena

ibis Cartagena Marbella Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1006 reviews
Rating 8 - Good. 287 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 74 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

WILLIAM

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The check-in process takes very long, and there is no empaty of the front desk people. The restaurant offers a very poor presentation of the food, cold food, and no forks or spoons available. The television only let you see 1 channel, and the surrounding area of the building is dangerous. The staff don't know about customer service and don't care about it.
Stayed 2 nights in May 2025

2/10 Terrible

WILLIAM, BOGOTA

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nothing. Unfortunately it's a place where ita staff don't have a single idea of customer service and nobody cares about the guests
Stayed 4 nights in May 2025

4/10 Poor

WILLIAM, BOGOTA

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad service. The check in process takes very long and the.food presentation at the restaurant is terrible
Stayed 2 nights in May 2025

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good in general terms
Stayed 1 night in Apr 2025

8/10 Good

Bashar, Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time in Cartagena. The location of this hotel is super awesome for four reasons: many beaches in front of the hotel, 5 minutes walking from famous Letras de Cartagena, 25-30 minutes walking from Walls of Cartagena “old historical city” and very close to airport (5-10 minutes away by car). The hotel has a yummy buffet breakfast on the second floor. I loved to eat on the balcony and I welcomed couple of birds joining me as guests. The breakfast has many options … I loved the soup. The room was modern but small. It had air condition, safe, TV, and free wifi. My room was supposed to have a view on the ocean but it is difficult to enjoy the view as windows are locked… you cannot open them. The hallway of the floor was very dirty during all four days of my stay. I loved hotel’s luggage storage before check in and after check out. The hotel has an outdoor shower as well. My main challenge is the service desk… they all spend more time looking into their screens rather than smile, eye contact, and offer help. I asked one of them about shopping and she told me that I need to go downtown even for food. I found an ara store just outside the hotel for water and juice. I also used the adjacent restaurant for yummy food and spectacular view. I took a taxi for 7 minutes ride to the Mallplaza Cartagena. The night is very active around this hotel especially near the Letras de Cartagena as you see many party buses stopping for photos.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jesus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, the only thing was the electricity turn off one hour before the check out. The staff said it was for one repair.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tina Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yall I stayed here with my 15yr old son for spring break 2025 about a week ago. It was decent and had what we needed. Ocean view, air conditioning, refrigerator and bathroom. There was no microwave but that’s okay because there’s a grocery store walking distance a block away so we got snacks and ate out everyday. The beach is literally right across the street so that was a big plus for us. The room was clean, we had two twin beds, there’s breakfast in the mornings (you will have to pay). There’s also options to get dinner there but we weren’t in the room that much and definitely wanted to try out all the restaurants around town. There’s 24/7 security which was extremely nice and a private cap driver that will take you around if you need him. We used Uber but just to know if we needed other options we had them right there. I would definitely stay there again. It’s super close to the walled city (clock tower), Getsemaní and Bocagrande. The most I spent on an Uber the whole week we were there was probably $7 so I can’t complain about anything. Thank you IBIS for making sure my son and I felt comfortable after exploring the streets of Cartagena.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lennox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a small room 2 beds, for the price it was not bad. Ocean view. Perfect for a short stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Edelfida

Stayed 1 night in Apr 2025

10/10 Excellent

Zolima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Aric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from beach, inexpensive diner near by, Luggage storage, not expensive, but room very small
Stayed 1 night in Apr 2025

2/10 Terrible

John

Disliked: Property conditions & facilities, room comfort

Beware of other charges

Beware this hotel changes you more on the IVA or governmental taxes upond check out they place a far less amount on your receipt. Let the governmental regulatory know of this.
Stayed 2 nights in Apr 2025

6/10 Okay

Stanley

Stayed 3 nights in Apr 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Apr 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe friendly
Stayed 5 nights in Apr 2025

10/10 Excellent

Rafael

Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness
Close to airport
Stayed 1 night in Mar 2025

10/10 Excellent

ALVARO, CORAL SPRING

Stayed 2 nights in Apr 2025

8/10 Good

Danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2025

2/10 Terrible

ALVARO, CORAL SPRING

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cobraron los impuestos siendo ciudadano residente en Estados Unidos
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kadeem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025