OZ Hotel Collection

3.5 star property
VIP Access

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Photo gallery for OZ Hotel Collection

Outdoor pool
53-inch TV with cable channels
Front of property
Rooftop terrace
53-inch TV with cable channels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
6-164 Carrera 2, 6-164, Cartagena, 130001
  • Place, Centro Comercial Nao
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Bed

Presidential Double Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

OZ Hotel Collection

Hotel with free breakfast, 3-minute walk to Bocagrande Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site. Change of towels is available on request
OZ Hotel Collection offers 195 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. Cable televisions are provided. Bathrooms include a shower and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at OZ Hotel Collection, you're just a quick walk from Bocagrande Beach. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a rooftop terrace and coffee/tea in a common area
  • Just a 3-minute walk from Bocagrande Beach and 6 minutes by car from Cartagena de Indias Convention Center
  • Bus station shuttle shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly OZ Hotel Collection.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
OZ Hotel Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Bus station shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Dock
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • No lift
  • Smooth flooring in public areas
  • Wheelchair accessibility

More

  • 1 building
  • 18 floors
  • Built in 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 53-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 248997

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 6:00 AM to 6:00 PM

Property is also known as

OZ Hotel Collection Hotel
OZ Hotel Collection Cartagena
OZ Hotel Collection Hotel Cartagena

OZ Hotel Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 200 out of 239 reviews
Rating 8 - Good. 28 out of 239 reviews
Rating 6 - Okay. 6 out of 239 reviews
Rating 4 - Poor. 5 out of 239 reviews
Rating 2 - Terrible. 0 out of 239 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

cyril gorrero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time staying in this hotel in Cartagena. Location was accessible to everything . Staff were so nice and accommodating . Breakfast was good .
Stayed 4 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful and walking distance from the beach.
Stayed 3 nights in Sep 2025

6/10 Okay

Charles, Ruther Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

TIMOTHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time here! The hotel is super clean, staff is helpful, and the location makes it easy to get around. The vibe is relaxed but still has everything you need. Would for sure stay again
Stayed 4 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a nice place to stay in Bocagrande Cartagena. close to nice brunch spots too and lots of shopping and the beach. will definitely be back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Al-Ghazali

Liked: Cleanliness, staff & service, amenities
Could hear noise or conversations from room next door
Stayed 3 nights in Sep 2025

10/10 Excellent

Kiranmayi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Interiors & Excellent service .
Stayed 1 night in Sep 2025

8/10 Good

Bernard William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at OZ Hotel Collection in Cartagena and overall had a good experience. The hotel is very clean and well-kept. From the moment you arrive, the doorman greets you warmly and helps with your bags, which made me feel welcome right away. The front desk staff were professional, though I think for tourism purposes, stronger English communication would really help international guests. One major disappointment during my stay was when I registered a guest to visit me at the hotel. Despite properly registering the person, once we entered my room, the staff immediately called and informed me that the guest could not stay. This left me feeling embarrassed and humiliated, especially since I followed the process in good faith. I later spoke with the manager Omar, who explained it was the hotel’s rule, but it would have been better if this policy was made very clear up front. On a positive note, I want to give a special shoutout to Edgar, the bartender, who has a wonderful personality and made the experience at the bar enjoyable. Staff like him truly add value to the hotel. Overall, OZ Hotel Collection offers a clean and comfortable stay with attentive service at the door and bar. However, clearer communication around guest policies and stronger English support would improve the experience for international visitors.
Stayed 8 nights in Sep 2025

10/10 Excellent

Pedro, Homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok
Stayed 7 nights in Sep 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful. All the interior design is amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Norma Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia , el staff muy amable el desayuno muy bueno, en general muy buena experiencia
Stayed 5 nights in Sep 2025

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only two negative things: they don't clean the toilet, and I requested two towels, and after 4 hours they never arrived. I had to go down to reception to request them again. One more observation: the reception staff should be more trained regarding tax-free issues for nationals and citizens.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tianabelle

Stayed 3 nights in Sep 2025

10/10 Excellent

Alberto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were helpful, attentive, nice. Pool was great. Breakfast was good
Stayed 4 nights in Aug 2025

10/10 Excellent

Eduardo Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was excellent, easy to get transportation. Nice coffee shop nearby.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeniffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel very clean and nice staff I would definitely recommend
Stayed 6 nights in Sep 2025

10/10 Excellent

Melvin Nohel Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence in everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to start your vacation
Stayed 4 nights in Aug 2025

8/10 Good

francisco

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion es muy limpia pero no tienen en la habitacion botellotas de agua, cafe, no tienen plancha, para comprar agua tienes que caminar para llegar a una tienda. En el servicio del desayuno el buffete es bueno pero los mesoneros no estan pendientes de atenderte con el cafe y el agua.
Stayed 3 nights in Sep 2025

8/10 Good

Bruce Edward, Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but with the exception of a few the staff was unfriendly yet professional. Shower Water was hot but sink water was premixed and lukewarm. With only 2 elevators you were always waiting and it was always crowded. Breakfast was average or lower and it was crowded and people waiting around for seating. Also they charge for espresso. Housekeeping was excellent and friendly. The lobby bar was very expensive. You need a key to get to your floor so there is that extra level of security.
Stayed 7 nights in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Accesible, are you fin
Stayed 7 nights in Sep 2025

10/10 Excellent

Bryon

Liked: Cleanliness, amenities, property conditions & facilities
great service convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Miranda, Eagle Pass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff. Will visit again!
Stayed 4 nights in Sep 2025