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Cloudside Hotel

3.0 star property

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Photo gallery for Cloudside Hotel

Property grounds
Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Sun deck
Executive Room, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, iron/ironing board
Deluxe Suite, 1 King Bed, Terrace | Mountain view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
410 Victoria Street, Nelson, BC, V1L 4K5
  • Cottonwood Falls Park
    ‪3 min walk‬
  • Baldface Lodge
    ‪5 min walk‬
  • Nelson & District Community Complex
    ‪6 min walk‬
  • Castlegar, BC (YCG)
    ‪42 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Connecting Rooms, City View

Family Suite, 1 Bedroom, Connecting Rooms, City View | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Family Suite, 1 Bedroom, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Economy Room, 1 Double Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom) | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

10.0 out of 10
Exceptional
(11 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Deluxe Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Executive Room, 1 King Bed, Terrace

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 77 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Standard Room, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Kitchenette

Apartment, 2 Bedrooms, Kitchenette | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Apartment, 2 Bedrooms, Kitchenette

  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Cloudside Hotel

Victorian hotel with rooftop terrace and 24-hour front desk
Along with a rooftop terrace, this smoke-free hotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Cloudside Hotel offers 8 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Nelson hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Cloudside Hotel's great location. During your stay, you're just a quick walk from Tea Garden Salon & Spa. Free WiFi in public areas, free self-parking and a rooftop terrace are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a rooftop terrace and a terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Tea Garden Salon & Spa and 3 minutes on foot from Bodhi Day Spa
  • Local-area shuttle service available for a fee
Cloudside Hotel offers its guests a rooftop terrace, ski storage, and a garden. WiFi is free in public spaces. Cloudside Hotel also features concierge services, laundry facilities, and express check-in. Limited free parking is available on a first-come, first-served basis.

This Victorian Nelson hotel is smoke free.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cloudside Hotel Nelson
Cloudside Nelson
Cloudside
Cloudside Hotel Hotel
Cloudside Hotel Nelson
Cloudside Hotel Hotel Nelson

Cloudside Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 386 out of 470 reviews
Rating 8 - Good. 70 out of 470 reviews
Rating 6 - Okay. 9 out of 470 reviews
Rating 4 - Poor. 3 out of 470 reviews
Rating 2 - Terrible. 2 out of 470 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and cozy in right by Oso!!

Room, bed and views were great! Bathroom was down the hall for the CEDAR room, not ideal but it was very clean and it was my own private one so I could leave all my stuff in it. Wasn’t a big deal really Quiet spot, 4 parking spots at back. I didn’t get one one of the nights but found street parking right in front for the night. I would stay there again!
Stayed 3 nights in May 2025

10/10 Excellent

Carly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Nelson for the first time and stayed at the CloudSide hotel, my family and I had the best time. The maple suite room was very clean, staff were very friendly and helpful. The hotel is right downtown so you are steps away from restaurants, pubs, and shops. I met lots of friendly folks in this awesome little town and can't wait to visit again. Book with the cloudside, you will not regret it!!
Stayed 3 nights in May 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
All around great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Great place
Stayed 2 nights in May 2025

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Janet May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quiet and convenient. Would stay here again.Close to the Police Station and Library...
Stayed 6 nights in May 2025

10/10 Excellent

Marcela

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and cozy place to get away for a night. Will return!!
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Stayed 1 night in Apr 2025

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mix of modern and heritage of the building. Friendly staff, easy check in and out. Felt safe and had everything we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cloud 9 lived it to expectation. From friendliness of the gut at check in, cleanliness and mountain view from our room, we felt we are in Cloud 9,
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Maryam

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Liked: Property conditions & facilities
Cute, clean and great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique stay in the heart of downtown. An incredible amount of delicious food and drink options all were in walking distance. There was limited parking but the hotel was able to accommodate us. The owner was working the desk and he was a wealth of information about the area and fun to chat with. This is not your typical corporate hotel stay. The rooms are in a cool old Victorian house and are uniquely appointed. There were plenty of stairs so this might not be the best option for those with mobility issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Charming spaces and nice bird photography.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner is lovely and helpful . Clean, unique boutique hotel.
Stayed 2 nights in Aug 2024