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Hôtel Mercure Castres L'Occitan

4.0 star property

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Photo gallery for Hôtel Mercure Castres L'Occitan

Exterior
Superior Room, 1 Double Bed | Terrace/patio
Bar (on property)
Interior entrance
Minibar, desk, soundproofing, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
201 Avenue Charles De Gaulle, Castres, TARN, 81100
  • Place, Maisons sur l'Agout
    ‪17 min walk‬
  • Place, Place Jean Jaurès
    ‪18 min walk‬
  • Place, Castres Exhibition Center
    ‪20 min walk‬
  • Airport, Castres (DCM-Mazamet)
    ‪8 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Minibar, desk, soundproofing, free cots/infant beds

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Minibar, desk, soundproofing, free cots/infant beds

Superior Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Minibar, desk, soundproofing, free cots/infant beds

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Minibar, desk, soundproofing, free cots/infant beds

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, desk, soundproofing, free cots/infant beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Minibar, desk, soundproofing, free cots/infant beds

Privilege, Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hôtel Mercure Castres L'Occitan

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Hôtel Mercure Castres L'Occitan offers 62 accommodations with minibars and complimentary bottles of water. 21-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Castres hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.
During your stay at Hôtel Mercure Castres L'Occitan, you'll be within walking distance of Maisons sur l'Agout. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at L Occitan
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Place Jean Jaurès and a few minutes from Maisons sur l'Agout
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hôtel Mercure Castres L'Occitan offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hôtel Mercure Castres L'Occitan. Self parking is free.

This 4-star Castres hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
L Occitan – This restaurant specialises in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Occitan

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 21-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during February, March, April, October, November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Castres L'Occitan Hotel
LOGIS L'Occitan Castres
LOGIS L'Occitan Hotel
LOGIS L'Occitan Hotel Castres
L'Occitan Hotel Castres
L'Occitan Hotel
L'Occitan Castres
Mercure L'Occitan Hotel
Hôtel Mercure L'Occitan
Mercure Castres L'Occitan
Mercure Castres L'occitan
Hôtel Mercure Castres L'Occitan Hotel
Hôtel Mercure Castres L'Occitan Castres
Hôtel Mercure Castres L'Occitan Hotel Castres

Hôtel Mercure Castres L'Occitan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 189 reviews
Rating 8 - Good. 57 out of 189 reviews
Rating 6 - Okay. 16 out of 189 reviews
Rating 4 - Poor. 2 out of 189 reviews
Rating 2 - Terrible. 1 out of 189 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Géraldine

Liked: Cleanliness, staff & service, amenities
tb
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Bon accueil
Stayed 1 night in Feb 2026
Verified

8/10 Good

stephane

Liked: Cleanliness, staff & service, amenities
Ras
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gaël

Liked: Cleanliness, staff & service, amenities
Chambre impeccable personnel accueillant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Magnifique chambre.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel, impeccable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très pro et très agréable
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service, room comfort
État général vieillissant. Ampoule clignotante dans la sdb Pdj classique produits de qualité passable Service ok au Check out mais Check in expéditif Rapport qualité/prix global en dessous des attentes
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre impeccable et accueil au top

Chambre très confortable et d’une propreté irréprochable. Le personnel d’accueil est très sympa et toujours prêt à rendre service. Je recommande sans hésiter !
Stayed 1 night in Oct 2025
Verified

8/10 Good

CYRIL

Liked: Staff & service
REPAS MOYEN QUALITATIVEMENT
Stayed 1 night in Oct 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
la piscine ferme à 19h pour ne pas gener les personnes au restaurant alors qu'il fait 42° ?? :-(
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Corinne

Liked: Room comfort

Climatisation

Bon séjour néanmoins aucune autonomie sur la climatisation qui n’a pas donné satisfaction une fois allumée par le personnel. Il faut demander à l’accueil de l’activer pour pouvoir l’allumer. Il faisait plus frais dans le couloir que dans la chambre !!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Givre jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je recommande cet hotel que je pratique depuis quelques annees . Tres facile a trouver Gps et un parking symoa vaste . Accueil tres bien , des chambres suites tres belles et spacieuses , literie de qualité . Petit dejeuner tres bien terrasse ou interieur. Que des bonnes choses dans cet hotel , un veritable club accord qui merite une palme d'honneur . J'etais hier a cet hotel . Accueil et depart tres bien . Je Recommande cet hotel.
Stayed 1 night in May 2025
Verified

6/10 Okay

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et chambre agréable avec des employés très souriant et agréable , bravo Salle de restauration avec peu de charme , Les plats sont joliment présentés , tarif un peu cher ( menu du soir plat+dessert 28€ auquel il faut rajouter 3€ pour avoir la pièce du boucher , 31€ pour une pièce de boucher et une assiette de fromage avec 3 tranches de fromage au choix , c est un peu cher . Choix de fromage parmi une 10aîe de variétés mais 3trancjes facturée à la carte 11€ c est un peu cher au vu de la taille des tranches Chambre agréable et spacieuse , même si on ne peu pas régler la température à notre convenance,( 25degre en chambre ) Petit bémol au moment de la douche j’ai dû faire couler l’eau plus de 20 min pour avoir une eau tout juste tiède , sachant qu’il fait 10 degré dehors
Stayed 1 night in May 2025
Verified

10/10 Excellent

jean christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
je suis venu pour une soirée étape, décoration et chambre tres agréable. Le dîner était particulièrement savoureux.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bon restaurant et petit déjeuner propre et confortable
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable. Rien à redire sur les prestations et la propreté. Le personnel est très accueillant. J'ai dîner sur place , les plats sont vraiment excellent. J'ai réserver pour une nouveau séjour la bas.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfaite

À la hauteur de mes attentes pour un séjour dans le cadre du travail. Personnel très agréable, salle de sport et parking devant et à l'arrière également.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Aux standards du groupe Accor
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Murielle

Liked: Staff & service, property conditions & facilities

Chambre moyenne restaurant super

Convenable. Prix chambre chère par rapport aux prestations. Déçu par la vue et équipement sdb. Barre serviette rouillée. Le restaurant remonte cette appréciation. Très très bien rapport qualité prix. Vaut le détour
Stayed 1 night in May 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours ravie du Mercure Castres L'Occitan. Une valeur sur. Personnel très sympathique Chambre confortable et dj copieux
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien. Hotel très correct et bien géré.

Bien. Toutefois, j'ai découvert tardivement qu'il y avait un supplément pour les animaux de compagnie: ma faute: il fallait aller chercher l'astérisque et les petits caractères à la 5ème page du "règlement"!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Dommage que la salle de sport ne soit pas plus grande et que les equipements ne soient pas plus corrects. Ils font un bruit horrible et sont désarticulés. Pour un hotel de grand standing cest decevant.
Stayed 1 night in Nov 2023