Very nice clean room with AC, fridge, TV, and WI-FI. Comfortable, clean beds. Check-in was a breeze.Very nice and friendly owner. Centrally located and very close to multiple restaurants in prime part of Caye Caulker and within walking distance from ferry. This hotel is a gem and glad we found it. Convenience floor downstairs is also a plus and makes for quick and easy shopping.
Overall the facility and staff was good/great. The only downfall was when we went to order breakfast for them to deliver to the room, they took over an hour because they overlooked our order; plus they went to the wrong room. Their main focus was on a catering event they had. My suggestion is that they need to remember other guests as well
Checking was at a convenience store around the corner and a little confusing to find. Booked a room with 3 beds but wasn't available so they split up our party in 2 rooms. But no extra charge. Small island so everything is walkable
Check in is at their liquor store. They paid more attention to people buying alcohol than to hotel guests. The room view was horrible and the bathroom was disgusting. Not to mention the wifi is poor at best when it does work. It has potential but they need to reinvest.
Good location, walking to distance to everything - which was the main reason I picked this hotel. Also convenient having the store beneath the hotel.
Basic rooms, decent size, just a very small window with no view from room. No comforter on beds, just a thin top sheet, so we found it quite chilly at times and had trouble getting the AC right, eventually we did get it sorted.
Our room was outside a small common area/kitchen area that was set it up in the hallway. We found it very noisy and were woken up every night/early morning by other people who were very loud coming in and out and gathering in this area. Cleaning staff was also blasting music in the morning. Found it difficult to have a good sleep here. Walls are very thin and you can everything coming from the hallway.
My room was a decent size with a comfy bed. I love that there is a store right below the hotel. You check in to your room at the store below. If you have a few hours after checkout, they will hold your luggage for you while you go explore. There is no elevator. I had some issues with the a/câit worked but difficult to control the temp, possibly a battery going dead in the remote. Overall a pretty good stay.