Internet didnât work.
There was stop in the sink so the water didnât ran out.
Pool was closed.
Noisy aircon.
Cockroaches
.
Worse was the extra bed, there were no bed, only pillows on the floor.
Terrible hotel, I live and travel over 50 nights a year and this is the worst I have ever experienced, elevators didn't work, swimming pool was closed and pictures must be from the hotel opening
The property is just about 2mins walk to SMCity Mall very convenient. However, the place itself has cockroaches, bad smell towels, wifi password not visible, you need to contact host and took a bit of time to respond.
It was one of our best stay as a family. We were provided the best option for our accomodation and our agent were very accomodating and very keen to every details and addresses our queries effectively.
This place had no drinking water in room . Had water in lobby if have container . If get late bring your water . The mall across road is closed. I didnât see any place buy water near by . If want watch tv you need your on membership to watch Netflix or any of apps . Sink dish towel needs be washed. Crack around Aircon . The elevator was super busy .
They front in-charges staff is not accommodating.
Not proper dealing with customer. Information is not enought. Even the dont know if there is booking. Unprofessional.