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Marco Polo Plaza Cebu

4.0 star property

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Photo gallery for Marco Polo Plaza Cebu

Outdoor banquet area
Poolside bar
One-Bedroom Suite | Premium bedding, minibar, in-room safe, desk
5 restaurants, breakfast, lunch, dinner served; Chinese cuisine
City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Housekeeping

Explore the area

View in a map
Cebu Veterans Drive, Nivel Hills, Apas, Cebu City, Cebu, 6000
  • Waterfront Cebu City Casino
    ‪3 min drive‬
  • Osmeña Fountain Circle
    ‪6 min drive‬
  • SM City Cebu
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪19 min drive‬

Room options

View all photos for Premier Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Premier Room, Mountain View

9.0 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, Sea View

Premium bedding, minibar, in-room safe, desk

Premier Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Sea View

9.6 out of 10
Exceptional
(19 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite with Sea View

Deluxe Suite with Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One-Bedroom Suite

  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Marco Polo Plaza Cebu

Eco-certified hotel with 5 restaurants and fitness centre
Along with 5 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Weekly housekeeping is available.
Marco Polo Plaza Cebu offers 329 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cebu City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Marco Polo Plaza Cebu. During your stay, you'll be close to Mango Square. You'll find features such as free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 6 minutes by car from Mango Square and 6 minutes from Osmeña Fountain Circle
  • Airport and local-area shuttle service available for a fee
Marco Polo Plaza Cebu offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 11356 square feet (1055 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Marco Polo Plaza Cebu. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cebu City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Cafe Marco – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
BLU Bar & Grill – On-site fine-dining restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
El Viento – This restaurant is located by the pool. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Lounge – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Hai Shin Lou – This restaurant specialises in Chinese cuisine. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PHP 1,280 for adults and PHP 691 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • BLU Bar & Grill
  • Cafe Marco
  • El Viento
  • Hai Shin Lou
  • Lobby Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,356 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet (86 centimetre high)
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hospital bed
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marco Polo Plaza Cebu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1280 for adults and from PHP 691 for children
  • Airport shuttle fee: PHP 3000 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Marco Polo Plaza Cebu offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Marco Polo Cebu Plaza
Marco Polo Hotel Cebu Plaza
Marco Polo Plaza Cebu
Marco Polo Plaza Cebu Island/Cebu City
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Cebu Island/Cebu City
co Polo Plaza Cebu Cebu Cebu
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Cebu City
Marco Polo Plaza Cebu Hotel Cebu City

Marco Polo Plaza Cebu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Merlina

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in May 2025

6/10 Okay

Matt

Liked: Staff & service
We stay here often because it is above the City's smog. But we have noticed this past 18mos that the service, facility, rooms, f&b pricing and relationship with Expedia has changed. Expedia let us book a Premium Sea View. Both King and Twin are available, so I wrote the hotel and asked for King preference. I wasn't able to call the local landline at that time. When we arrived, staff did accommodate our request, but it was hard on them. Expedia should be more specific with booking options. It is hard to eat anywhere else when you are far from Ayala, and most of the meals are well over priced, evenP Php above the recently awarded 'best restaurant in Cebu'. Along with the food/buffet, we noticed several other foreign guests need to have some sanitary lessons, like touching all the dessert containers without taking, putting food back after putting it on their plate and poking fruit with their fingers. This is how travellers get sick, but staff don't correct anyone's behavior. Another food note, if there is a big event, or one of the on-site restaurants is booked out, food prep and delivery in the other areas suffer. The carpets in hallway and room of our floor need to have deep clean. The paint is peeling in bathroom and handtowel rack was not attached. With the best pool in the City, we want to keep staying here, but this is not the Marco Polo we are accustomed to visiting numerous times a year.
Stayed 3 nights in Apr 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities Staff were all courteous and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Socorro

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very relaxing staycation
Stayed 1 night in Apr 2025

10/10 Excellent

Christian Daniel

Stayed 2 nights in Dec 2024

6/10 Okay

Enerico

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Enerico

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel needs a major upgrade - from the furniture to the beddings and towels, everything screams old.
Stayed 2 nights in Apr 2025

8/10 Good

Amanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Marilyn, van nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was at this hotel. Staff was friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ricardo, EL RENO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

BERNADETTE, UNION CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good place to stay but not walkable; although Grab rides are efficient and convenient.
Stayed 3 nights in Apr 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice, but definitely showing wear. It feels like it was built in theb1980's. Service and hospitality was very excellent Bars are slow on the drinks and don't make them well. Everything tasted different than it should.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott, Dalaguete

Travelled with partner
Liked: Staff & service
Good value. Great staff
Stayed 1 night in Mar 2025

8/10 Good

marife

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Vani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Vani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2025

10/10 Excellent

JAYDAWN, EL RENO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience with my family is what I like because the property is convenient, clean and the food was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian, Stocktonca

Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

I booked for 2 adults and 1 child. Expedia clearly stated breakfast for 3. But they charge us for the 3rd person. We even showed them conversation from Expedia and the booking itself that said breakfast for 3. The manager, front staff, and other workers were extremely rude, unprofessional, and dismissive. Never will we stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Gordon, Maasin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had 4 booked and paid for extra. Only 2 breakfasts were included. Also, had to ask for extra towels and tooth brushes
Stayed 2 nights in Mar 2025

8/10 Good

Detchee

Liked: Cleanliness, staff & service, property conditions & facilities
Like I said good place safe and quite except one person at the front desk a bit rude and ignored me when I asked questions
Stayed 2 nights in Feb 2025