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Southpole Central Hotel

3.5 star property

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Photo gallery for Southpole Central Hotel

Reception
Desk, blackout curtains, free WiFi, bed sheets
Breakfast, lunch and dinner served
Lobby sitting area
Daily buffet breakfast for a fee

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

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29 Junquera Street, Cebu City, 6000
  • Place, Colon Street
    ‪3 min walk‬
  • Place, Heritage of Cebu Monument
    ‪7 min walk‬
  • Place, Magellan's Cross
    ‪12 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪23 min drive‬

Room options

View all photos for Room

Desk, blackout curtains, free WiFi, bed sheets

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Southpole Central Hotel

This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre.
Southpole Central Hotel offers 91 air-conditioned accommodations with free toiletries and blackout curtains. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and bidets. This Cebu City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Southpole Central Hotel, you're just a quick walk from Colon Street. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a conference centre
  • Within a 15-minute walk of Heritage of Cebu Monument and Magellan's Cross
  • Local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Southpole Central Hotel also features concierge services, a porter, and an ATM. Free self parking and valet parking are available.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: PHP 350 for adults and PHP 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2015

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Southpole Central Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 350 for adults and from PHP 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Southpole Central Hotel Cebu

Southpole Central Hotel

Southpole Central Cebu

Southpole Central

Southpole Central Hotel Hotel

Southpole Central Hotel Cebu City

Southpole Central Hotel Hotel Cebu City

Southpole Central Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 155 reviews
Rating 8 - Good. 57 out of 155 reviews
Rating 6 - Okay. 32 out of 155 reviews
Rating 4 - Poor. 10 out of 155 reviews
Rating 2 - Terrible. 15 out of 155 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

William

Liked: Cleanliness
The room was clean and the staff were helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lizzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and close to everything!
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Nanette

Liked: Property conditions & facilities
Good for backpackers with free breafast
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, short travel time to many tourist and shopping venues. Staff was friendly and helpful.
Stayed 16 nights in Aug 2024
Verified

8/10 Good

Judalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Excellent price.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Donna Fe

Liked: Staff & service
Good location. Great staff.
Stayed 11 nights in Mar 2024
Verified

8/10 Good

McCormick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Southpole hotel. All of the staff were exceptional. Very friendly and helpful. Thank you all for a great stay... We'll be back...
Stayed 15 nights in Nov 2024
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to the beach
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed 1 night only . I like. the hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
I booked 2 nights for my niece college graduation they were happy of this hotel accessible for everything. Thank you Southpole highly recommended ❤️
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Reginia

Nice and clean
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Liza

Liked: Staff & service, property conditions & facilities, room comfort
it was great,good service but the food was not so good hopfully more improvment of food specialy breackfast.
Verified

8/10 Good

MARIA ANNALLEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly impressed with this hotel. Clean and low cost rate and easy access to tourism landmarks and transportations. Professional and friendly staff. Breakfast is good and worth adding when staying here. Though would request adding favorite local Pilipino breakfast favs such as daing ( fry dry fish ) fruits ( banana ) local chorizo. I recommend this place and will return to stay here in the future.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok reae not so much!
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Edzar P

Liked: Staff & service
Disliked: Amenities
The best part about staying I would say is the staff. They’re all friendly, helpful and hospitable. The room itself needs some uplift. From old sinks, toilets and shower heads to the mattress.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great improvement from dec2022. Sir Christian the manager is very friendly and accommodating. He listens to suggestions. He also is a hard worker 14 hours a day. He is always there n on top of everything esp with the customers.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Michelle Angelli

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

No hot water

No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Marnelli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Money is not worth it! Providing wrong info. False advertisement.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were absolutely brilliant so friendly and helpful
Stayed 14 nights in Mar 2022
Verified

2/10 Terrible

Robert

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fake smiles, employees, and, service.

Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean ,staff was great. Even though we we’re early for checking in they got us a room.They also have a reasonable priced restaurant.While stay again when we go back to Cebu Philippines
Stayed 1 night in Feb 2020
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water due to defective water heater. Seems centralized water heater has no sparing.
Stayed 1 night in Jan 2020