We loved our stay in this room, it was budget, yes, BUT it had every single thing we needed. Reception very kind and gave good advice for eating out. Beware - things close early and we did end up using the supermarket on the main road and returning to heat something in the microwave. This was not a problem for us but watch out! loved the look of the cabins and next time will choose one of these. Lovely quiet rural area. Thank you to staff and highly recommend.
The place was very quaint and clean. There was attention to detail with our reservation. We stayed two nights, and they even made our beds on the second day. Something you see any more.
Apparently this property was overbooked because when we got there we had no room but had prepaid for it ahead of time. The manager was polite enough but we ended up going to a different hotel for our overnight stay. Very disappointing. And then trying to get our money back became quite a chore. We can't really rate this because we did not stay there and the management tried convincing me it was our fault.
This was my first time in Chama, so I didnât know what to expect. The biggest complaint is the lack of places to eat that were close by or the places that were close by that were just closed.
The location was easy to negotiate, parking extra easy, friendly clerk at check-in, but it is not a newer property and there was a lack of outlets. The tub and toilet room was crowded and needed an extra towel rack or two. Very clean, just not new. Beds were comfortable.
The room was not ready when I arrived they gave me the key went to go into the room and it had not been cleaned let management know and I had to wait for them to clean the room after that everything was good
Staff extremely warm and friendly. Gorgeous views, close to Cumbres and Toltec train, quiet and peaceful. Room was clean, however facial tissue was almost out, and bathroom tissue was of very inferior quality. We would stay there again when in the area.
Sadly this was not what we had expected. Squeaky uncomfortable bed, tiniest shower and bathroom I have ever seen. AC only in the living room not the bedroom. Mouse droppings in the bedroom and very loud guests around us all night. Would have probably been better off in a tent.