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Novotel Charleroi Centre

4.0 star property

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Photo gallery for Novotel Charleroi Centre

Fountain
Meeting facility
Reception
Bar (on property)
Superior Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Place Verte 17, Charleroi, 6000
  • Place, Rive Gauche
    ‪1 min walk‬
  • Place, City Hall of Charleroi
    ‪6 min walk‬
  • Place, Musee des Beaux-Arts
    ‪7 min walk‬
  • Airport, Charleroi (CRL-Brussels South Charleroi)
    ‪7 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Minibar, in-room safe, blackout curtains, soundproofing

Family Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, blackout curtains, soundproofing

Superior Suite, 1 Queen Bed with Sofa bed

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, blackout curtains, soundproofing

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

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The price is CHF 83
includes taxes & fees
5 Feb - 6 Feb
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About this property

Novotel Charleroi Centre

Hotel in Charleroi with fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Novotel Charleroi Centre offers 123 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Charleroi Centre. During your stay, you're just a quick walk from Rive Gauche. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Rive Gauche and 7 minutes on foot from City Hall of Charleroi
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at Novotel Charleroi Centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Charleroi hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11 AM.
GourmetBar – On-site brasserie.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 102-cm flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 17 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 21 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Novotel Charleroi Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 490 reviews
Rating 8 - Good. 179 out of 490 reviews
Rating 6 - Okay. 47 out of 490 reviews
Rating 4 - Poor. 23 out of 490 reviews
Rating 2 - Terrible. 14 out of 490 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with family
Liked: Staff & service
Rooms and hallways seemed a bit worn out
Stayed 1 night in Sep 2025

10/10 Excellent

ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, wonderful rooms, very clean and close to the train station
Stayed 1 night in Sep 2025

10/10 Excellent

GORAN, Skopje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central station convenient for transfer to CRL Airport if you have early flight,
Stayed 1 night in Sep 2025

4/10 Poor

Vincent

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

shan

Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Travelled with partner
Disliked: Property conditions & facilities
Not a 4 star hotel, it was a very basic budget hotel. Especially in the rooms. The lobby and restaurant looked 4 star quality but nothing else.
Stayed 1 night in Jul 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Amr

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was utterly disgusting and not even worth 1/3 of what was paid. Truly a miserable experience.
Stayed 1 night in Jun 2025

10/10 Excellent

mustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as expected
Stayed 3 nights in May 2025

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Perfect, easy for public transport
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana Luisa Duran

Stayed 1 night in Jun 2025

10/10 Excellent

Miss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, friendly reception staff. Clean rooms
Stayed 1 night in Jun 2025

8/10 Good

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one night stay in Charleroi

Hotel is well situated next to a shopping centre in the best part of Charleroi. Comfortable hotel with friendly and welcoming staff. Good sized room - only drawback being that bathroom facilities are in bedroom (basin is open-plan & would have preferred more privacy). We enjoyed a nice meal in the restaurant and breakfast was plentiful.
Stayed 1 night in May 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fine, be careful of address if not driving!

Hotel was good, the only problem was that the postal address on the automated correspondence was an underground car park without pedestrian access. Trying to arrive on foot from the railway station proved to be difficult and confusing!
Stayed 1 night in Apr 2025

8/10 Good

Kirsteen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Very short stay, so it fitted our needs. Room was very hot though. There was air conditioning, but it was too noisy to leave on.
Stayed 1 night in Apr 2025

10/10 Excellent

Chian Yeong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty walls and found chewed gum next to the sink in the bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a nice experience, breakfast was great
Stayed 4 nights in Jan 2025