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Four Points by Sheraton Charleston

3.0 star property

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Photo gallery for Four Points by Sheraton Charleston

Exterior
Lobby
Lobby
Indoor pool
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Place, Haddad Riverfront Park
    ‪1 min walk‬
  • Place, Charleston Town Center
    ‪6 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪9 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.2 out of 5, Very good, 1,374 reviews
The price is CHF 101
includes taxes & fees
10 May - 11 May
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About this property

Four Points by Sheraton Charleston

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. Housekeeping is available once per stay.
Four Points by Sheraton Charleston offers 176 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Charleston's great location. During your stay, you're just a quick walk from Haddad Riverfront Park. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Recovery Sports Grill
  • Cooked-to-order breakfast served weekends for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 6 meeting rooms
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Haddad Riverfront Park and Heritage Towers
  • Free airport shuttle service
Four Points by Sheraton Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. The business-friendly Four Points by Sheraton Charleston also features multilingual staff, coffee/tea in common area, and room service (during limited hours). A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charleston hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:00 AM and 11:30 AM.
Recovery Sports Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 AM
  • Parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Recovery Sports Grill

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • 8,719 square feet of conference space
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self-parking fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ryan, Elkview

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of Charleston, WV. Nice view of river and cityscape. Helpful staff, nice bar. Connected to Recovery Bar & Grille as another option.
Stayed 2 nights in Jan 2026

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was great. Most of all the staff there is excellent!!
Stayed 1 night in Jan 2026

2/10 Terrible

Isaac

Stayed 1 night in Jan 2026

6/10 Okay

Deanna, Fowler

Travelled with family
Liked: Cleanliness, staff & service, amenities
We did not have breakfast with our room. The staff was amazing! The room was very clean! My complaint is you reserve a suite. Our family was meeting in the middle from NC and Ohio. One nephew works for Residence Inn so we have stayed there often. I was shocked when we got to the suite with the kitchen -no dishsoap no dishtowels not a cup not a spoon nothing! In the kitchen. Very disappointing!! You need to step it up! If you advertise a kitchen it should have much needed items!
Stayed 2 nights in Jan 2026

10/10 Excellent

chris

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

8/10 Good

Jodi

Stayed 2 nights in Jan 2026

6/10 Okay

Leigh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay once we finally arrived was good. Initially, we were upset because the shuttle left us at the airport and didn't return. We were accomodated afterwards. The room was clean, bathroom was clean and all was well. There was a slight leak in the restroom sink but it did not effect my stay. Breakfast was good and delivery was quick.
Stayed 5 nights in Jan 2026

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service
Room was clean. The property were stingy on their bathroom linens. The desk said they did not have an extrsblanjet
Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
great location!
Stayed 1 night in Nov 2025

2/10 Terrible

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was disgusting. First our toilet was broken. I fixed it, it broke again for good after hours where maintenance couldn’t come until morning. Mold was in the bathtub and the air condition sounded like a space ship taking off. Beware.
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

6/10 Okay

Layla

Disliked: Property conditions & facilities
The hotel needs major updates. My room felt a bit musty. A few of the machines in the gym were out of order as well. It was honestly just okay. The location is excellent, which is why I chose the hotel, however the newly constructed hotels in the valley / outside of downtown might be a little nicer.
Stayed 4 nights in Nov 2025

10/10 Excellent

Julie

Stayed 2 nights in Dec 2025

8/10 Good

Sharon

Stayed 2 nights in Dec 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Everyone and everything was great EXCEPT the pool was out didn’t let us know ahead of time so we could’ve found an alternative hotel! Pool is one of our first check boxes because of our 6 yr old son!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Our room was clean with a nice view of the city. Breakfast was a little undesirable ,but it makes up for it with the sports bar attached to the hotel. It had great food and drinks.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jenny

Stayed 1 night in Oct 2025

6/10 Okay

Jason

Stayed 2 nights in Dec 2025

10/10 Excellent

MICHAEL, CINCINNATI

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Bakhtawar, Jenkintown

Stayed 2 nights in Nov 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice.
Stayed 2 nights in Nov 2025

6/10 Okay

Wesley

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I felt like the pictures online were a bit deceiving. The equipment in the fitness center is ancient and the rooms are quite outdated. There seemed to be difficulties with their key card system, and the food and beverage service was, let’s say, less than welcoming. The food was average at best, just be careful if making a special request because there’s a high probability it won’t be what you ordered.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind and helpful staff
Stayed 2 nights in Oct 2025