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Hampton Inn & Suites Charleston/West Ashley

2.5 star property

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Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Free daily self-service breakfast
An outdoor patio area with tables and chairs, umbrellas, and a pool in the background.
Outdoor pool, pool umbrellas
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Place, Citadel Mall
    ‪18 min walk‬
  • Place, West Ashley Shoppes Shopping Center
    ‪2 min drive‬
  • Place, Westwood Plaza Shopping Center
    ‪6 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

A kitchen area with a microwave and a dishwasher built into a wooden cabinet.

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One King and One Sofa Bed, Non-Smoking

A modern room with a light grey sofa, a small white table, a framed picture on the wall, a floor lamp, and an air conditioning unit.

One King and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One King One Bedroom Suite, Non-Smoking

A modern hotel room with a grey sofa, a flat-screen TV on a wooden stand, a large window with a patterned valance, and a blue textured carpet.

One King One Bedroom Suite, Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

A kitchen area with a microwave and a dishwasher built into a wooden cabinet.

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A modern room with a light grey sofa, a small white table, a framed picture on the wall, a floor lamp, and an air conditioning unit.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a wall-mounted air conditioner.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One King and One Sofa Bed, Non-Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a wall-mounted air conditioner.

One King and One Sofa Bed, Non-Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Beds, Non-Smoking, Accessible

A hotel room with two beds, a desk with a TV, a chair, and a window.

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking | Down duvets, pillow-top beds, in-room safe, blackout curtains

King Suite Kitchen Nonsmoking

9.0 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two queen room nonsmoking

A kitchen area with a microwave and a dishwasher built into a wooden cabinet.

Two queen room nonsmoking

8.6 out of 10
Excellent
(36 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hampton Inn & Suites Charleston/West Ashley

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with a safe and free toiletries. Pillowtop beds feature down duvets. A pillow menu is available. 50-inch LCD televisions come with premium cable channels.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charleston/West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 11 minutes by car from College of Charleston and 9 minutes from North Charleston Coliseum and Performing Arts Center
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting Charleston. Have stayed here several times and will be back again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Good breakfast, friendly helpful staff, quiet, sufficient parking and easy access. Would definitely recommend to others and stay there again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Very clean, nice stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Everyone very kind.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest Hampton inns we have ever stayed at, half the cost outside of Charleston SC. Easy ride in to do tours and explore the city.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great l9cation, easy to get into the city. Staff was great@
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Happy on our staycation
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean! And huge. Nice and quiet and 15 min from the main sites of Charleston!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, front desk staff pleasant, nice breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pet-friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is always my first choice when in the Charleston area. The rooms are clean and the staff is friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was replenished constantly. Fair choice for continental breakfast.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff good breakfast clean room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the round table in breakfast area to use for game playing. Cosy fire place with good seating. Greeted by staff throughout our stay and good location. Very pleased!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great, the staff was hospitable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The only thing that could be improved on is you need a little bit larger fridge that has a small freezer compartment.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

meldon

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was adequate and plentiful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Front desk person was very friendly. Coffee was very hot in the morning. Waffle maker and scones were the highlight of breakfast. Pool deck was very nice too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and cleanliness were excellent
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very disappointed we were there half the week and could not use a pool that was a priority for our vacation when booking this hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, clean and spacious. The morning breakfast bar was also good. The staff were friendly and attentive. I would stay here again if I am ever in town again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Very nice decorations for the Holidays.
Stayed 3 nights in Dec 2025