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Charlotte Marriott City Center

4.0 star property

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Photo gallery for Charlotte Marriott City Center

A modern interior with wooden benches and round tables, a kitchen area with a chalkboard menu, and a view of the street outside.
A modern hotel with a prominent entrance, large windows, and a well-lit facade.
A banquet hall with long tables set for a formal event, featuring gold chairs, white tablecloths, and elegant glassware.
A spacious lobby with a modern design, featuring a large sofa, a coffee table, and a seating area with chairs. There is a staircase leading to an upper level, and a bar area with shelves of bottles.
A modern kitchen with a large island, wooden cabinets, and a view through the glass walls.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
100 West Trade Street, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪4 min walk‬
  • Place, Bank of America Stadium
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

A modern hotel room with a beige sofa, a wooden coffee table, and a dark wood floor. There is a large window with sheer curtains, a wall-mounted TV, and a small wooden cabinet.

Suite, 1 King Bed

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, Club Room, 1 King Bed

A modern hotel room with a large bed, a small desk, a chair, and a window with a city view.

Concierge Room, Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

A modern hotel room with a sofa, a small wooden table, a bed, a flat-screen TV mounted on the wall, and a floor lamp.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A modern hotel room with a large bed, a small desk, a chair, and a window with a city view.

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

A modern hotel room with a large bed, a small desk, a chair, and a window with a city view.

Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a small desk, a chair, and a window with a city view.

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

A hotel room with two beds, a small table, a sofa, and a large window offering a city view.

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a small desk, a chair, and a window with a city view.

Room, 1 King Bed

8.8 out of 10
Excellent
(66 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Charlotte Marriott City Center

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Charlotte Marriott City Center offers 446 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charlotte Marriott City Center. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Stoke Charlotte
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Mint Museum of Craft Design and Queen City Quarter
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Charlotte Marriott City Center. For a fee, parking is available.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.
Stoke Charlotte – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Coco and the Director – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 61 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (56 centimetre high)
  • Grab bar near toilet (56 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Ballroom
  • Built in 1984
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.06 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 61 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1009 reviews
Rating 8 - Good. 188 out of 1009 reviews
Rating 6 - Okay. 82 out of 1009 reviews
Rating 4 - Poor. 41 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Limica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very convenient for my trip and everything was clean!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shiquita

Great Place
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in walking distance to Bank of America stadium. The gym was extensive, restaurant food was good; coffee shop open early. Would stay there again for another trip to the area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff amazing | Air conditioning | coffee shop bar and restaurant attached and walking distance from everything
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and stay was amazing! Never disappointed with the Marriott Brand ☺️
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tennille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jermayne

Liked: Cleanliness, amenities, property conditions & facilities
Room was exactly like the pictures and staff was welcoming.
Stayed 1 night in Feb 2026
Verified

8/10 Good

kaitlyn

nice and clean hotel, each staff member i talked to was helpful and nice. having to pay for parking is dumb and should be somehow discounted within the stay of the hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mechell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. The hotel was clean and the rooms were comfy! Dorian was just such a pleasure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities
Awesome staff, very very clean rooms and close to restaurants and we wwlked to the venue 10 minutes away for the concert. I will definitely stay there next time I am in Charlotte
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marcina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small (but beautiful) rooms. Not much storage in ours. We absolutely enjoyed our stay and the staff was very friendly. Easy access to transportation. Great location for food, the park, the river, and the art museum.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Randall

Liked: Cleanliness
Everything thing was clean and as it should be. Convenient Location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mayumi

Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elden

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and the lounge access worked well.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Jan

Disliked: Cleanliness, property conditions & facilities
Run down hotel
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room temp was perfect which is unusual in a hotel. I never touched the thermostat.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities
The Marriott City Center offers a helpful, caring staff. It is across the street from the Belk Theater making it a perfect spot when seeing an opera or musical. It is in walking distance to great restaurants.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Air conditioning good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard Edward

Liked: Cleanliness, amenities, property conditions & facilities
GREAT!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff were upbeat and friendly, even with a fire alarm in the middle of the night!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, amenities
Great location, room was nice and clean. Water pressure amaxibg
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Aytaj

Liked: Staff & service, amenities, property conditions & facilities
Overall it was a great stay and the service was excellent. One of the pillows was stained which was disappointing. The location is very convenient but the hotel is located across a club that is open until 2am and the music and noise from the street is very loud. Even though we were on the 11th floor, it was nearly impossible to fall asleep from all the noise on the street, including loud motorcycles and loud vehicles.
Stayed 2 nights in Apr 2026