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Comfort Suites Concord Mills

2.5 star property

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Photo gallery for Comfort Suites Concord Mills

1 bedroom, in-room safe, desk, laptop workspace
Property grounds
Free daily buffet breakfast
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,000 reviews
The price is CHF 72
includes taxes & fees
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About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Concord Mills
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Suites Concord Mills offers 84 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Concord hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Concord Mills. During your stay, you'll be within walking distance of Concord Mills. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Just a 2-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Comfort Suites Concord Mills also features a fitness centre, a garden, and coffee/tea in common area. Self parking is free.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 June 2025 to 30 October 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Tv in the bedroom was broken couldn’t watch tv in comfort here lately
Stayed 1 night in Jun 2025

10/10 Excellent

Polly

Travelled with group
Liked: Cleanliness
Nice area
Stayed 2 nights in Jun 2025

8/10 Good

Jessica

Stayed 2 nights in Jun 2025

10/10 Excellent

Shaquoya

Disliked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and good location. Friendly staff
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Nicole

Travelled with family
Our room smelled like moisture and our beds felt damp
Stayed 1 night in Jun 2025

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress had no pad or cover on it. Could clearly see stains on it. Couch was very dirty and stained. Tile in bathroom had mildew on it. Dresser and other fixtures very old and worn out.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

4/10 Poor

Alvin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Would prefer the hotel to be cleaner, but it was in a convenient area.
Stayed 2 nights in May 2025

4/10 Poor

Brenda

Travelled with family
Disliked: Property conditions & facilities
Room never vacuumed even though we stayed 5 nights. They ran out of ice and tissues because of a full property on Saturday night. Chair was ripped and should be replaced. The cabinets and table and desk in area of kitchen/ dining area needs to be replaced- old and chipping. Staff were okay- but at times made us feel we were bothering them with requests but because I was on crutches and had to stay off my foot, we need their help a little more than we normally would but we still felt we were being a problem. Good location to Charlotte motor speedway.
Stayed 5 nights in May 2025

6/10 Okay

Denis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room was spacious and hotel conveniently located. Needs to be updated, carpet stained, holes in curtains, and king bed felt different on both sides. For the price the experience was off and expectations weren’t met. Once renovated will definitely try again.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Everything good done mold in the bathtub
Stayed 3 nights in May 2025

10/10 Excellent

Trinton

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Philip

Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Doritha

The pool was very nasty. My kids were not able to swim in it.
Stayed 1 night in May 2025

8/10 Good

Vincent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
The property (lobby and rooms) are definitely dated and aren't terribly clean. Walls, doors, and mattresses all had stains and weren't in great shape. Also the outlets in the room were very weak and didn't hold the power adapters in consistently. WiFi worked well, breakfast buffet, and the staff was kind and accomodating. Probably wouldn't stay at this location again due to the condition of the room, but if the price is right for you, it's not the worst place to spend the night.
Stayed 1 night in May 2025

6/10 Okay

Agnieszka

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
It was ok. Room could have been cleaner. Cob webs on curtains. Stains in shower. Front desk staff were really nice
Stayed 1 night in May 2025

6/10 Okay

Sharon

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean but ready for a room and hallway renovation on the guest room floors.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was accommodating with my late check-in. The property was clean and mostly updated. The only issue was housekeeping knocking on my door at 9a and check-out wasn't until 11a.
Stayed 1 night in May 2025

6/10 Okay

Darren

Travelled with family
Liked: Staff & service, amenities
The property was adequate for our needs, however there was not enough seating in the breakfast area for the amount of guests. We knew that this property was in a busy area but it was very noisy. The staff were helpful and polite.
Stayed 1 night in May 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025