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Embassy Suites Hotel Charlotte

3.5 star property

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Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Indoor pool
Exterior
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
4800 S Tryon St, Charlotte, NC, 28217
  • Place, Renaissance Park
    ‪18 min walk‬
  • Place, Billy Graham Library
    ‪2 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area | 42-inch LCD TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

2 Room Corner Suite-1 King Bed-Non Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

1 Kg Ste Mobility/Hearing Access Tub No Smok

  • Sleeps 4

Two-Room Conference Suite With 1 King Bed-Non Smoking

  • Sleeps 4

2 Room Honeymoon Suite-1 King Bed-Nonsmoking

  • Sleeps 4

2 Room Corner Premium Suite-1 King Bed Nosmok

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 6

One-Bedroom Suite With 2 Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

2 Bdrm/2Bath President Ste-2 King Beds-Nosmok

  • Sleeps 6

Hearing Accessible Premium King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

2 Room Premium Conference King Suite

  • Sleeps 4

King Suite With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Hotel Charlotte

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. On-the-go breakfast is free. Other amenities include a bar/lounge, a 24-hour business centre and WiFi in public areas.
Embassy Suites Hotel Charlotte offers 274 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Embassy Suites Hotel Charlotte gets high marks from our customers. During your stay, you'll be within walking distance of Renaissance Park. A free round-trip airport shuttle, a free area shuttle and a free manager's reception are available.
  • Free on-the-go breakfast served daily
  • Enjoy American cuisine while dining at E'terie Grill & Lounge
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Charlotte Convention Center and 6 minutes from Bank of America Stadium
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites Hotel Charlotte offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 13003 square feet (1208 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Embassy Suites Hotel Charlotte. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
E'terie Grill & Lounge – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 10.73 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Covered self-parking fee: USD 10.73 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Embassy Suites Hotel Charlotte Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 524 out of 1009 reviews
Rating 8 - Good. 178 out of 1009 reviews
Rating 6 - Okay. 127 out of 1009 reviews
Rating 4 - Poor. 84 out of 1009 reviews
Rating 2 - Terrible. 96 out of 1009 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Greatl
Stayed 1 night in Jan 2026

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Travelled with family
Cleaniness, great staff, amenities, beautiful hotel!
Stayed 2 nights in Jan 2026

2/10 Terrible

Khayla

Liked: Property conditions & facilities
Disliked: Amenities
The toilet Had Piss init , I could hear everything going on In the room beside me . They Were Sooo loud like literally I could not sleep when I told the front desk they only offered Hilton points because I booked through a third party /
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 2 nights in Jan 2026

8/10 Good

Cassandra

Stayed 2 nights in Dec 2025

6/10 Okay

Brandolyn

Liked: Cleanliness
Disliked: Amenities
I’ve had embassy breakfast several times before, but this particular time it was not too good. The pancakes were awful and the bacon was overcooked.
Stayed 1 night in Jan 2026

10/10 Excellent

Kiana

Stayed 2 nights in Jan 2026

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little outdated but comfortable
Stayed 2 nights in Jan 2026

4/10 Poor

Wydishe

Stayed 2 nights in Dec 2025

10/10 Excellent

Rosalind, West Columbia

Stayed 1 night in Dec 2025

8/10 Good

Travis

Stayed 1 night in Dec 2025

6/10 Okay

Makayla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We came specifically for the pool, & it was closed upon our arrival. Hotel staff worked with me and compensated me for the amenity being out of order. Actually, they went above and beyond for us! The hotel is remodeled, so you can tell it is an older building. The room wouldn’t get cool & the microwave or coffee maker wasn’t working properly. The breakfast was typical hotel breakfast, but it was a nice variety. Overall, I do recommend this hotel mostly because of the wonderful staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Oasti

Liked: Staff & service
Disliked: Room comfort
We literally did not get any sleep could hear cars going up and down road all night like they were racing
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wow just amazing, size of the rooms are amazingly huge. Breakfast OMG its like pre-covid time. 5 star.
Stayed 1 night in Dec 2025

2/10 Terrible

BREANNA

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were put in a room that was being renovated & was not informed. Our sink was consistently clogged. Our shower leaked into the room. Housekeeping never was serviced because they did not acknowledge us after speaking with them & confirming a time for them to come by. We did get ankther room but the entire stay was extremely poor and no apologies or assistance was given without serious advocacy.
Stayed 3 nights in Dec 2025

4/10 Poor

John

Stayed 3 nights in Dec 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Akayla

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in Dec 2025

2/10 Terrible

Rich

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was supposed to have the bar/grill open through 8 pm is the one reason we decided on this site. I understand it is Christmas but I contacted them 4 days prior to verify the bar/grill would be open however they decided last minute Christmas Eve to close it Christmas Day. So the didn’t have all the emenaties available.. there was also to be a 2 drink on the hotel as well. We drove 8 hrs
Stayed 1 night in Dec 2025

10/10 Excellent

Ruben, Osakis

Liked: Cleanliness, property conditions & facilities
Very good everything
Stayed 1 night in Dec 2025

10/10 Excellent

Nikkia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk lady on Saturday,bartender on Sunday, Hector and security gentleman.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Dec 2025

6/10 Okay

Lauren

Stayed 2 nights in Dec 2025

10/10 Excellent

Yudelka

Travelled with partner, Travelled with group
Staff was amazing, clean room, breakfast was on point and we got two complimentary free happy hr drinks for the days we were there. Can’t ask for more than that. Excellent service. The view from the room was perfect. Can’t ask for better. Definitely staying there again.
Stayed 2 nights in Dec 2025