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Hampton Inn & Suites Charlotte/Ballantyne

3.5 star property

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Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

Free daily continental breakfast
Restaurant
Suite, 1 King Bed (Bridal) | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 1 King Bed (Bridal) | Living area | LCD TV
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
11935 North Community House Road, Charlotte, NC, 28277
  • Place, Ballantyne's Backyard
    ‪1 min walk‬
  • Place, The Amp Ballantyne
    ‪10 min walk‬
  • Place, Ballantyne Country Club
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(45 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

9.4 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(52 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Charlotte/Ballantyne

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Hampton Inn & Suites Charlotte/Ballantyne offers 120 air-conditioned accommodations with free newspapers and complimentary bottles of water. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charlotte/Ballantyne. During your stay, you'll be within walking distance of The Amp Ballantyne. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Quail Hollow Club and 13 minutes from Phillips Place
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Charlotte/Ballantyne offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1215 square feet (113 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Charlotte/Ballantyne also features a terrace, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property. Free self parking is available.

This 3.5-star Charlotte hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
Hampton Inn & Suites Charlotte/Ballantyne has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (99 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charlotte/Ballantyne Hotel Charlotte
Hampton Inn Charlotte/Ballantyne Hotel
Hampton Inn Charlotte/Ballantyne Charlotte
Hampton Inn Charlotte/Ballantyne
Hampton Inn Suites Charlotte ballantyne Nc
Hampton Suites Charlotte ball
Hampton Inn & Suites Charlotte/Ballantyne Hotel
Hampton Inn & Suites Charlotte/Ballantyne Charlotte
Hampton Inn & Suites Charlotte/Ballantyne Hotel Charlotte

Hampton Inn & Suites Charlotte/Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 914 reviews
Rating 8 - Good. 162 out of 914 reviews
Rating 6 - Okay. 44 out of 914 reviews
Rating 4 - Poor. 18 out of 914 reviews
Rating 2 - Terrible. 41 out of 914 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Helen

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly Smith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It was very clean and the staff was very friendly and helpful. Would recommend to everyone coming to stay in the area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelly

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and courteous staff. Only stayed for one night. Hotel is currently under renovations. Clean room and continental breakfast was available.
Stayed 1 night in Jan 2026

10/10 Excellent

Joyce

Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk people were incredible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ziann

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very spacious and spotless. Loved the breakfast!
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Liked: Amenities
The bed was very frumpy and dented in. The room needs a mirror in it beside the bathroom
Stayed 3 nights in Dec 2025

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Excdellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Naomi, KERNERSVILLE

Liked: Amenities
Excellent customer service
Stayed 1 night in Dec 2025

4/10 Poor

Aden, Parrish

Liked: Cleanliness
The desk agent was certainly not welcoming. When we approached the desk to check in. The agent chose to take a phone call while failing to acknowledge our presence. We had to wait for about 5 minutes while he talked with the person while totally ignoring us. He didn't even extend the courtesy to apologize for the wait after his conversation. This discourteous and dismissive behavior was also again exhibited in my interactions after He called for me to have my card again validated for incidental charges for the Monday night stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! The beds were super comfortable, the room was clean and the staff was very friendly. We will definitely stay here again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet and very good breakfast! All in all nice hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

Javon

Stayed 7 nights in Dec 2025

2/10 Terrible

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

David, Ashland City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness
Stayed 2 nights in Nov 2025

6/10 Okay

Raclift

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is very clean, the staff is very friendly, and the breakfast is very varied, but they have the highest pet fee we saw on the trip. We are a family of four, and they charged us more for our pet's stay than for us, and we were only there for one night. On this trip, we stayed at three other hotels (one at Disney World), and none of them were so expensive. That's why we didn't stay with them again on our return.
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

the room was very comfortable. we requested to be on the quiet side of the building and staff happily stated we were!
Stayed 2 nights in Nov 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was very nice, rooms were clean . Breakfast was very good
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Reinhard

Stayed 1 night in Nov 2025

8/10 Good

Brittany

The room was clean and the front desk was friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Huma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff, and great location. Would definitely stay here again.
Stayed 2 nights in Nov 2025