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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Bar (on property)
Bar (on property)
Lobby sitting area
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Charlotte Douglas Airport Overlook
  • Place, Bank of America Stadium
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(68 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(78 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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The price is CHF 101
includes taxes & fees
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About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel with free breakfast, near Billy Graham Library
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Billy Graham Library and 8 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness centre, concierge services, and laundry facilities. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Reviews

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 563 out of 1011 reviews
Rating 8 - Good. 197 out of 1011 reviews
Rating 6 - Okay. 140 out of 1011 reviews
Rating 4 - Poor. 46 out of 1011 reviews
Rating 2 - Terrible. 65 out of 1011 reviews

Reviews

10/10 Excellent

Ena

Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Stayed 3 nights in Jul 2025

10/10 Excellent

Paula

Stayed 1 night in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, room was very clean and spay, staff was nice and friendly. Would stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

avadhoot

Stayed 1 night in Jul 2025

10/10 Excellent

Ogechi, North Platte

Stayed 1 night in Jul 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bianca

Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This Hotel was very good!!1

Hyatt Place Charlotte Airport was great. Staff was awesome and the room was clean and very spacious. I will definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Great place in our time of need, missed connector flight, great accommodations.
Stayed 1 night in Jul 2025

2/10 Terrible

Whitney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero empathy for human safety

I booked a room after my flight got cancelled due to lightning and flash floods. Not more than 5 minutes after booking everyone in the airport got a phone and speaker alert for a flash flood mandatory ground stay alert on their phones. I immediately tried to cancel my room and refund my money since at this point the rental car places were not allowed to give cars…shuttle busses stopped running and everyone was stranded at midnight in the airport and the manager on duty REFUSED to cancel my room I had booked not even 10 minutes earlier and refund my money. They would rather have me risk my life during a ground stay and after all in that area of NC got an alert stating “fatalities were possible if you left inside” - had ZERO empathy or even cared for me and other people in my same situation. I would never patronize or recommend this location again due to this!! When you put money over life there is an issue! I hope their corporate headquarters see this review because I will not stay silent
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas Patrick

Stayed 1 night in Jul 2025

10/10 Excellent

Alcora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

This hotel was super clean and well laid out for a business trip.
Stayed 1 night in Jul 2025

8/10 Good

Mujeeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishment.. Highly recommended
Stayed 1 night in Jul 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff 2 thumbs up!

Staff was super sweet and we really couldn't been anymore pleased with how we were treated. They were great!
Stayed 1 night in Jul 2025

8/10 Good

Thomas

The hotel needs to be upgraded ! It's an old hotel ! Y'all spend the money I know your making it there!
Stayed 1 night in Jul 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like having to pay a third party for parking. And if I wanted to pay for parking at all I would’ve stayed downtown. Other than that the staff was amazing!
Stayed 2 nights in Jul 2025

6/10 Okay

Clifford

Business traveller
Liked: Cleanliness, property conditions & facilities
Cons: the check-in staff seem to be tired and irritable, which made my customer service experience average. You could even hear one lady talk about how her job seems repetitive in how exhausted she was. I also don't like how there was no vending machines and you had to purchase something from the front desk with no prices label. I tried to buy Snickers and a water and it was almost $10! Lastly, my refrigerator did not work, so that was a bummer Pros: my room was good for the most part minus the tissue box that looked a bit used up. It was also quiet and I like the fact that breakfast was included, even though it wasn't all that tasty. The muffins and the sausage was probably the best thing. The maintenance and housekeeping staff did not speak fluent English, but yet they still tried to be very helpful. I encourage someone to have a translation app just to make things easier for you. Overall, I would say I had an above average experience. If someone is looking for decent prices and maybe a quick stay, then you would probably be OK stay here. If you're looking to do a full week or more, I would recommend probably going to a higher star hotel, just for a better experience. For the price they charge for a candy bar and water, you can go over to the restaurants in the plaza next to the hotel or order from the double tree by Hilton next door for cheaper deals on food, drinks, and snacks!
business area of room
living room area
bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Stayed 1 night in Jul 2025