Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Lobby
Bar (on property)
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Charlotte Regional Farmers Market
    ‪17 min walk‬
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Renaissance Park
    ‪19 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(70 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(88 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

8.2 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 8 minutes by car from Bank of America Stadium and 9 minutes from Spectrum Center
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness centre, concierge services, and laundry facilities. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 604 out of 1083 reviews
Rating 8 - Good. 209 out of 1083 reviews
Rating 6 - Okay. 151 out of 1083 reviews
Rating 4 - Poor. 51 out of 1083 reviews
Rating 2 - Terrible. 68 out of 1083 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for 1 night, very friendly front desk staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Stayed 1 night in Nov 2025

8/10 Good

scott

Stayed 2 nights in Dec 2025

10/10 Excellent

Altimiece

Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

2/10 Terrible

Bill

Business traveller
Disliked: Amenities, property conditions & facilities
Beyond neglected . This property is a scam and so are their hidden charges . I’ve requested that someone come investigate
Stayed 1 night in Dec 2025

6/10 Okay

John

Stayed 1 night in Dec 2025

4/10 Poor

William

Stayed 1 night in Dec 2025

10/10 Excellent

Rosalind

Great to
Stayed 2 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient and the staff was friendly. The airport shuttle was an extra bonus.
Stayed 2 nights in Dec 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Everything from breakfast to the nice feather pillows nice hot water from the shower great tv stand on a swivel don’t forget clean rooms are the Biggest flex you can ask for
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruben

Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young ladies on front desk staff during my stay were attentive and very helpful during my stay. My family was very grateful for the time and attention given to us during our stay this weekend for my daughter’s graduation. They helped us set us the speaker and television equipment. They provided us with anything we needed for our celebration in the meeting room. They also were helpful and attentive to my 86 year old mom who suffers with dementia.
Stayed 3 nights in Dec 2025

8/10 Good

Khe

Stayed 1 night in Dec 2025

6/10 Okay

Ebony

Travelled with partner
Liked: Cleanliness
There were children running up and down the halls after 11pm it was difficult to get rest because of this.
Stayed 1 night in Dec 2025

8/10 Good

Courtney

Travelled with family
Liked: Staff & service, room comfort
The airport shuttle and location being close to the airport was our biggest reasons for chosing this hotel. The shuttle was quick and on time! Quite a variety of food at breakfast.
Stayed 1 night in Dec 2025

4/10 Poor

Deborah

Business traveller
Liked: Staff & service, amenities
Air conditioning didn’t work well
Stayed 1 night in Dec 2025

8/10 Good

Terrell

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great
Stayed 1 night in Dec 2025

10/10 Excellent

Howard

Stayed 1 night in Dec 2025

10/10 Excellent

Tagg

Liked: Cleanliness, staff & service
nice clean room. easy transfer to and from airport
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick & easy. The room was large & exceptionally clean. Everything had its place. I spoke to the front desk regarding I was on 2 stand-by flights out of CLT the next day & perhaps would need a 2nd night's stay. I was offered the same room as to just call throughout the day and keep them informed. The free stuttle could not be more convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

malinda

Yes the room clean ! Staff was great
Stayed 1 night in Nov 2025

6/10 Okay

Benjamin

Disliked: Staff & service
Stayed 1 night in Dec 2025

8/10 Good

Erica

Stayed 1 night in Nov 2025

4/10 Poor

Viktor

Disliked: Cleanliness, property conditions & facilities
When I arrived at the airport I was messaged to calm them to get the shuttle for pickup but no one at the hotel answered and I had to contact central reservations. The room was really dirty, there were stains on the couch and the bed sheets were not properly clean. Breakfast was the only positive with a good selection.
Stayed 1 night in Nov 2025